Dutchess County Division of Aging Services

Dear Friends,A Message To The CommunityWilliam R. SteinhausCounty ExecutiveBetsy Brockway,CommissionerDepartment of Services forAging, Veterans and YouthMary Kaye Dolan, DirectorDivision of Aging ServicesIt is with great pleasure that the Division of Aging Servicespresents it’s 2010 - 2011 Annual Report. Throughout this report,you will fi nd a wealth of information about the programs andservices provided by the award winning staff at Aging Services.Effective January 1st, 2011, the former “Dutchess CountyOffi ce for the Aging” became the “Dutchess County Division ofAging Services” as a result of restructuring and consolidationthroughout Dutchess County Government. Aging Services,Veterans Services and Youth Services have been broughttogether as a single county Department of Services for Aging,Veterans and Youth (SAVY), led by Commissioner BetsyBrockway. Each division remains dedicated to serving theirtarget populations.The Division of Aging Services continues to carry out thewide ranging services residents have come to depend on suchas home care, transportation, senior centers, home deliveredmeals, socialization programs, information and referral, legalservices, caregiver support and so much more. Aging Services’mission continues to be to plan, coordinate and provide an arrayof community based services to the elderly, their caregivers andthose who require assistance in the long term care system, inan effort to promote independence, dignity and quality of life.We are grateful we have continued to enjoy widespreadcommunity support as we work to address the needs of seniorsand others in our community.Sincerely,Division of Aging Services27 High StreetPoughkeepsie, NY 12601agingservices@co.dutchess.ny.us(845) 486-2555Toll free: (866) 486-2555www.dutchessny.govWilliam R. SteinhausDutchess County ExecutiveBetsy Brockway, CommissionerDepartment of Services for Aging, Veterans and YouthMary Kaye Dolan, DirectorDivision of Aging Services

Public Health Nurse SheilaDeBiase visits a client in herhome.Dutchess NY ConnectsHere is a look at the NY Connects Nursing and Case ManagementActivities during the 2010 calander year:Care at Home Cases 12In Home Services for Elderly Program Clients 498Long-Term Home Health Care Program Cases 128Field Visits (non nutrition or care assist) 5,031Case Management 15,278Medicaid Personal Care Cases 379Adult Foster Care Cases 54Assisted Living Cases 171Consumer Directed Care Cases 60Case Assist Cases (NY Connects) 229Discharge Planning Hours 365Patient Review Instraments 67Single Visit Assessments 76Intake staff discuss how tobest assist a client who is inneed of services.Dutchess NY ConnectsIntakeDuring the period April 1, 2010 through March 31, 2011, DutchessNY Connects Intake Staff handled 2,197 intakes*:Topic AreaNumberConsumer and Caregiver Supports 870Facility Based Services 1089Home Based Services 1403Insurance/Benefits 833Protective and Prevention Services 64Residential/Housing Options & Supports 341Transportation 146Other 459*Some intake clients requested information on more than oneservice area which is why the total of the breakout numbers is somuch higher than the total intakes.

SubcontractorsServiceSubcontractor(s)Assisted Living ProgramCaregiver ServicesGrandparent Caregiver ServicesGrandparent RespiteHealth Insurance CounselingHome Delivered Meals Delivery (Beacon)In Home Contact and SupportLegal Services to the ElderlyLong Term Care Resource DirectoryMinor Home ModificationsNutrition Program CatererOvernight RespitePersonal Care Levels 1 and 2and In Home RespitePersonal Emergency Response SystemsSenior Exercise & Brain Games ProgramsSenior Friendship Center Transportation(Beacon)Social Adult Day CareTransportation (All Types)Transportation, Medical (Non Medicaid)The AvalonDutchess CareHedgewood HomeNew York Senior Care in the ValleyAlzheimer’s AssociationSt. Francis Home Care ServicesCornell Cooperative ExtensionCornell Cooperative ExtensionEdward TowsleyMartin Luther King Cultural CenterFriends of SeniorsPaul Weinberger, Esq.Margo SchumacherEdward TowsleyRebuilding TogetherAramarkCompassVassar Warner HomeA & T Home CareAccent Care (Comprehensive)Always There Home CareAny Time Home CareBermac Home AidesHudson Valley Home CarePremiere Home CareSt. Francis Home Care ServicesThe Execu Search GroupUnlimited Home CareVision CareWill CareCommercial InstrumentsKingston HospitalJean CurleeMartin Luther King Cultural CenterAlways There Home CareThe Manor at WoodsideMartin Luther King Cultural CenterCommunity Resources &Services CenterFriends of SeniorsNorth East Community CenterSoldiers from West Point arewelcomed to the Tri-TownSenior Friendship Center atthe annual USO Party.Aramark barbecues chickenat the Senior Picnics.Jean Curlee congratulates aSenior Exercise Group fortheir 10 years together.

The Finance Division goesover the budget.FundingThe Dutchess County Division of Aging Services/NY Connectsreceives the majority of its funding from non-county tax revenues.Over 80% of 2010 expenses were paid with federal and statefunding or client cost share, contributions and donations. Itshould be noted that during the 2010-11 state fi scal year, nearly$160,000 in program income was received from client cost share,contributions and donations.DemographicsThe Dutchess County Division of Aging Services is requiredto focus its services to federally identifi ed target groups and isexpected to serve those groups in at least the same proportionin which they are represented in the total age 60+ population.Celebrating St. Patrick’s Dayat the Senior FriendshipCenter.Target Group % in Clients Served % in Dutchess County60+ PopulationLow Income 15.26% 13.28%Age 75+ 65.14% 43.80%Age 85+ 33.53% 9.14%Frail/Disabled 61.08% 25.09%Rural 29.93% 28.73%Live Alone 54.06% 23.93%Minority 14.31% 8.85%HIICAP VolunteersThe Dutchess County Division of AgingServices staff and Heath Insurance Information,Counseling and Assistance Program (HIICAP)volunteers scheduled and assisted 798 clientsduring the 2010 Medicare Open Enrollmentperiod which ran between November 15 andDecember 31st.

OutcomesNutrition ServicesHome Delivered and Congregate Meal Services•Meals meet the nutritional needs of seniors;•Social contact at the Friendship Centers improve seniors’ sense ofwell being;•Meal services help frail seniors to remain independent;•Interaction with the meal delivery person helps home deliveredmeal clients to feel less isolated.Case Management and Home Care•Services help clients to remain independent;•The program has provided services clients would otherwise not be able toafford;•Services help clients feel safer and more secure in their home;•Services relieve some of the burden on caregivers.Seniors gather for lunchat thePoughkeepsie SeniorFrindship CenterLegal Services•The Legal Service program assists clients remain independent.•Clients are able to obtain legal assistance who would not otherwise be ableto afford it.Dutchess NY Connects Intake, Information and Referral•Clients found the information received from Dutchess NY Connects to behelpful and reported that they would contact Dutchess NY Connects againand would recommend it to others;•Clients reported that Dutchess NY Connects staff provided them withinformation on the program/service they were inquiring about.Senior Exercise Program•Improved balance and strength;•Reduced isolation, reduced loneliness and reduced depression as a resultof being in the program.Volunteers enjoy a relaxingday on the river as a thankyou for their service.

Seniors at the Tri-TownSenior Friendship Centercelebrate“Country-Western Day”Transportation•Provided safe, reliable access to medical care and helped to address healthissues and maintain health;•Lessened reliance on friends and family;•Enabled clients to remain living independently in the community;•Clients have access to services and community life;•Reduced loneliness and isolation;•In Home Contact and Support (Friendly Visiting, Telephone Reassurance,Grocery Shopping and Respite);•Isolated seniors have enhanced quality of life and companionship;•Isolated, frail seniors have access to food;•Caregiver burden is reduced.Caregiver Minor Home Modifications•Family caregivers are able to continue assistance to family members, therebyavoiding/delaying nursing home placement.Caregiver Services•Caregiver stress is decreased;•Relationships between family caregivers develop and provide an ongoingsupport system;•Participants are able to access support service and education;•Participants received education in order to become better caregivers.Senior Friendship Centerparticipants enjoy a“Pajama Party!”Services to Grandparents andothers Raising Relative Children•Increased skills and knowledge in parenting, youth development,intergenerational communication, legal issues and mental health resources;•Support related to entitlements, benefits and other community services;•Respite to non parent relative caregivers to increase well being and reducestress;•Youth and non parent relative caregivers develop sense of belonging to alarger group with in similar situation.Health Insurance Information,Counseling and Assistance Program (HIICAP)•Seniors helped to make informed Health Insurance decisions;•Those assisted would request help again and tell others about the HealthInsurance Information, Counseling and Assistance Program (HIICAP).

Client SatisfactionWhat our clients are saying...Congregate Meals/Friendship Centers:“It is a great place to meet friends and make new friends. The meals aregreat also. To receive a hot meal in the middle of the day is great.”“Socialization is as important as food to me. The center fi lls the need, andthe shopping is very important to me too.”Seniors enjoy a meal at theMillerton SeniorFriendship Center“The staff is very friendly and helpful. They have helpedmy mom to come out of her shell.”Home Delivered Meals:“Look forward every day to my dinner and smiling face of the deliverygentlemen. It is a big help to me.”“I look for them all day, my only contact with people.”Contracted Senior Medical Transportation(not Dial A Ride or Medicaid):“I am very grateful for this service since I don’t drive and both my daughterswork or live a distance away.”“It is a lifeline which is needed by many aging, disabled and blind people.Thank you.”Attorney Paul Weinbergercounsels a clientLegal Services:“I want to say that everyone I came in contact with were very helpful land professional in what they do. Thank you.”“This is a very important service to seniors and Mr. Weinberger isvery helpful and thank you.”Brain Games:“The ladies who do our brain games classes are so wonderful and fun, weenjoy coming to the class.”“Great way to meet people – wish it could be longer some times. I travel25 miles each way to enjoy my weekly getaway.”The Pleasant ValleySenior Exercise ClassSenior Exercise Program:“I have been able to do more since joining this class than I didwith having an instructor come to the house.”“The program is lots of fun!”“Volunteer leaders have been wonderful! I think a lot of peoplefeel more connected, and look forward to each Tuesday andThursday. This has been especially helpful during a long boringwinter.”

Other HighlightsAging Services’ Nina Lynchreceives the “Champion ofElder Rights” award fromthe Mediation Center ofDutchess County.The annual “Senior Prom”is always a sell-out. The2010 theme was a veryscary “Halloween Party.”The 2010 “Celebration ofAging” honored the SeniorCitizens of the year:Sally Edwards Taylor,Dorothy Fugardi, andBrud and Audrey Dickson.The 2010 “Celebration ofAging” also honored 16Cenenarians as well as 3couples married morethan 70 years.Pictured are Ezio & ElviraCopioli, married 73 years.

Betsy BrockwayMary Kaye DolanAging ServicesStaffAdministrationCommissionerDirectorMusician Bob Martinsonentertains the crowd atmost Senior Picnics.Volunteer Ginny Condonleads the Arlington BrainGames class.Unit SupervisorsPatricia BrownNutrition Services CoordinatorEsther EvansSupervising Public Health NurseJudith HearneyCase SupervisorCatherine Camplisson Business ManagerDonna O’BrienOutreach CoordinatorMaggie KwetCase ManagerTeiqua McRaePrincipal Program AssistantJoseph RyanOutreach CoordinatorService & Support StaffRichard G. AveryBus DriverBarbara BambinaCase ManagerConnie BarthenSite Manager - BeaconMary Jane Begley Public Health NursePatricia BellSubstitute Site ManagerRussell BorisCommunity Service WorkerPatricia CartelliCase ManagerAlan CooperBus DriverSheila DeBiasePublic Health NurseCorinne DiemerBus DriverMarie EganPublic Health NurseRenato FaraccaBus DriverSusan FellerCase ManagerMargaret Fernandez Case ManagerWilliam FisherSubstitute Bus DriverElissa FishwickAccount ClerkThomas Fitzgibbons Bus DriverJeanne GauthierPublic Health NurseRosemary Gilnack Site Manager - RhinebeckJennifer Gronowski Public Health NurseCarole HeatonPublic Health NurseDolores HignellPublic Health NurseWilliam HitsmanSubstitute Bus DriverJames HoganSubstitute Bus DriverLucy HoweSubstitute Site Manager

Lisa JimenizRebecca KnappCindy LefebvreLoretta LifgrenMarty LifgrenCarole LehrerKaren LovequistLinda LurieFrancis MagurnoBrenda MailletLucretia ManningDiana MartinezMarion McGheeClaire McIntyreElaine MendezEileen MiccioPhyllis NewhamStephanie PerriAl PineroPatty PolakRose RobinsonSharon RushtonNancy SalvatoEddie StewardDavid TervenskiDeborah ThomisonRosemarie YasiejkoLinda ZieminsTeresa ZollerAging ServicesStaffAging Services AideBus DriverSubstitute Site ManagerSite Manager - TriTownSubstitute Bus DriverConfi dential SecretarySenior Offi ce AssistantCase ManagerBus DriverSite Manager - MillertonSite Manager - PoughkeepsieAccount ClerkSite Manager - South AmeniaSubstitute Site ManagerOffi ce AssistantHEAP ExaminerCase ManagerCase ManagerSubstitute Bus DriverHome Delivered Meals Coord.Aging Services AideCommunity Services WorkerOffi ce AssistantBus DriverCase ManagerPublic Health NurseSite Manager - East FishkillAccount ClerkCommunity Service WorkerCounty ExecutiveSteinhaus congratulatesDot Neville (103) at theCelebration of Aging.Some of the 2010 - 2011Aging Services office staff .

Dutchess County Division of Aging ServicesAnnual Report 201027 High Street, Poughkeepsie, NY 12601(845) 486-2555 or toll free at (866) 486-2555www.dutchessny.gov/countygov/departments/aging/agindex.htmThe Dutchess County Division of Aging Services is a County Agency funded under Title III of theU.S. Older Americans Act, the New York State Division of Aging Services, and the County of Dutchess.