ECR 2013.indd - Agfa HealthCare
ECR 2013.indd - Agfa HealthCare ECR 2013.indd - Agfa HealthCare
Máxima Medisch Centrum, Eindhoven, The NetherlandsMáxima Medisch Centrum buyspeace of mind for the next decadeRigorous tender involving all stakeholders translates global vision into smart long-termrelationshipInterviewees Jac Verbruggen, Purchase Manager · Jef Pluijmen, Radiology Manager · Robert Waterschoot, Functional Application Managerwe wanted to move into the purchasingprocess.”Stringent requirements leadproject team to Agfa HealthCareThe team eventually ended up with ashortlist of five and a very long list ofrequirements. Says Jac Verbruggen: “Wewere quite thorough in our demandsas we wanted to safeguard the existingfunctionalities and add all the attractivefeatures from the different vendors. Ourresearch taught us that all vendors had theirown approach to PACS and their growthpath for it.”When Máxima Medisch Centrum, TheNetherlands, decided to replace its RIS/PACS, it wanted the best of all worlds: toacquire the most current, appealing featuresfrom as many of the shortlisted vendorsas possible. After a thorough review, theysigned a contract for Agfa HealthCare’sIMPAX 6 solution covering radiology,cardiology, nuclear medicine; IMPAX DataCenter; and IMPAX Business Intelligenceincluding long-term Managed Services withGlobal Remote Incident Prevention. It ispeace of mind for at least ten years, theysay.Máxima Medisch Centrum has two sites inthe south of The Netherlands (Veldhovenand Eindhoven) totaling 595 beds. Its 3,300staff members, including 210 specialists,care for about 25,000 inpatients eachyear. The medical center is committed toimplementing a hospital-wide imagingsolution with high-end connectivity toother hospitals.4 THEREAfter thorough preparation for severalyears, a project team consisting of radiologyand purchase departments launcheda tender to upgrade the facility’s RIS/PACS, and cover cardiology and nuclearmedicine as well. Purchase Manager JacVerbruggen: “The project group consistedof the functional application manager ofradiology, the manager of clinical physics,the purchase manager and the radiologymanager. In the course of the process, thissteering group was advised by clinicalspecialists, ICT and radiologic technologists.We wanted a future-proof solution, so weinvolved all stakeholders in the hospital.”The need to replace the existing PACSinfrastructure had been clear for severalyears. “We visited numerous importantexhibitions in Europe to fine-tune the tenderand establish our short list of vendors,” saysJef Pluijmen, Radiology Manager. “Thiswas a ‘field reconnaissance’ phase, whichallowed us to define the vendors with whomEventually, the team’s choice was AgfaHealthCare including its IMPAX 6,IMPAX for Cardiology, IMPAX for NuclearMedicine, IMPAX Data Center and IMPAXBusiness Intelligence. IMPAX 6 is the latestversion of Agfa HealthCare's proven imageand information management solution.IMPAX for Nuclear Medicine delivers thebenefits of integrated care to the nuclearmedicine department and supports thepatient's entire exam flow, while IMPAXfor Cardiology enables patient-centriccardiac management with all the relevantdata promptly available. The decision“We wanted a future-proofsolution, so we involved allstakeholders in the hospital.”Jac Verbruggen, Purchase Manager
“Agfa HealthCare came with asmart deal for both of us.”Jef Pluijmen, Radiology Manageralso involves a 'smart' Managed Servicescontract and GRIP (Global Remote IncidentPrevention), Agfa HealthCare's remotemonitoring and event management solutionfor PACS and IT infrastructure.Scalable solution will expandPACS into wide range of specialtydepartments“We proved that Agfa HealthCare was themost suitable vendor to stabilize and extendour existing functionality and workflow.But they can also guide our growth towardsa wider PACS solution, which includes“We found Agfa HealthCare tobe the best in supporting ourambition. They make it possiblefor us to grow towards theimplementation of ahospital-wide PACS solutionusing a single viewer.”Robert Waterschoot,Functional Application Managernuclear medicine, cardiology, oral surgeryand medical photography,” explains RobertWaterschoot, Functional ApplicationManager. “We also considered expandingtowards a hospital-wide PACS solution,but we first needed to quickly offer onesingle viewer, integrated into the ElectronicHealth Record, so medical specialists couldaccess all images made and stored in thetwo different PACS within Máxima MedischCentrum. Another goal is the efficientsharing of images with outside thirdparties.”The key to the solution is IMPAX DataCenter, Agfa HealthCare's scalableenterprise imaging management solution,which can store imaging data from multipledepartmental imaging systems anddisparate hospital PACS solutions. IMPAXData Center will allow doctors at MáximaMedisch Centrum to view images fromradiology, cardiology and nuclear medicinefrom a single viewer, thereby increasingproductivity.Service and budget in line withhospital's vision“Functionality, workflow and AgfaHealthCare’s technical dimensions wereexcellent,” Jef Pluijmen continues. “Theysupported our vision on making workflowsefficient, as well as how to expand thesolution to the complete organization.They also offered an outstanding serviceorganization that’s close to us, with a budgetthat met our needs.”During the pre-tender discussions, AgfaHealthCare introduced its ManagedServices concept, with its Global RemoteIncident Prevention functionality. Thesteering team decided to include ManagedServices as part of the list of requirements.Says Jef Pluijmen: “Agfa HealthCare camewith a smart deal for both of us: we wouldinvest in our infrastructure, but we wouldhave a contract that includes permanenttechnology updates to keep our solutionsstate-of-the-art for as long as we continuethe relationship. We realized this ManagedServices concept would provide us withpeace of mind for at least a decade. Evenwith the equipment completely on-premise,we are assured of minimum downtime,and we don’t have to continually invest intechnology upgrades to prevent our systemfrom becoming obsolete.” •Agfa HealthCare’s contribution» Solutions that meet the needs of today, whilelaying the foundation for expansion» Comprehensive Managed Services conceptthat keeps solutions current» In-depth knowledge of workflows andhospital information management needsSolutions» IMPAX 6 RIS/PACS, IMPAX for Cardiology,IMPAX for Nuclear Medicine, IMPAX DataCenter and IMPAX Business Intelligence» Managed Services contract including GlobalRemote Incident Prevention (GRIP)DID YOU KNOW…» Máxima Medisch Centrum’s very existence isclosely related to the multinational concernPhilips. Philips’ early 20 th century growth ledto the 1933 creation of a hospital site closeto the company, thanks to an initiative by Dr.Anton Philips. This is still the location of thehospital’s facility at Eindhoven.THERE 5
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“<strong>Agfa</strong> <strong>HealthCare</strong> came with asmart deal for both of us.”Jef Pluijmen, Radiology Manageralso involves a 'smart' Managed Servicescontract and GRIP (Global Remote IncidentPrevention), <strong>Agfa</strong> <strong>HealthCare</strong>'s remotemonitoring and event management solutionfor PACS and IT infrastructure.Scalable solution will expandPACS into wide range of specialtydepartments“We proved that <strong>Agfa</strong> <strong>HealthCare</strong> was themost suitable vendor to stabilize and extendour existing functionality and workflow.But they can also guide our growth towardsa wider PACS solution, which includes“We found <strong>Agfa</strong> <strong>HealthCare</strong> tobe the best in supporting ourambition. They make it possiblefor us to grow towards theimplementation of ahospital-wide PACS solutionusing a single viewer.”Robert Waterschoot,Functional Application Managernuclear medicine, cardiology, oral surgeryand medical photography,” explains RobertWaterschoot, Functional ApplicationManager. “We also considered expandingtowards a hospital-wide PACS solution,but we first needed to quickly offer onesingle viewer, integrated into the ElectronicHealth Record, so medical specialists couldaccess all images made and stored in thetwo different PACS within Máxima MedischCentrum. Another goal is the efficientsharing of images with outside thirdparties.”The key to the solution is IMPAX DataCenter, <strong>Agfa</strong> <strong>HealthCare</strong>'s scalableenterprise imaging management solution,which can store imaging data from multipledepartmental imaging systems anddisparate hospital PACS solutions. IMPAXData Center will allow doctors at MáximaMedisch Centrum to view images fromradiology, cardiology and nuclear medicinefrom a single viewer, thereby increasingproductivity.Service and budget in line withhospital's vision“Functionality, workflow and <strong>Agfa</strong><strong>HealthCare</strong>’s technical dimensions wereexcellent,” Jef Pluijmen continues. “Theysupported our vision on making workflowsefficient, as well as how to expand thesolution to the complete organization.They also offered an outstanding serviceorganization that’s close to us, with a budgetthat met our needs.”During the pre-tender discussions, <strong>Agfa</strong><strong>HealthCare</strong> introduced its ManagedServices concept, with its Global RemoteIncident Prevention functionality. Thesteering team decided to include ManagedServices as part of the list of requirements.Says Jef Pluijmen: “<strong>Agfa</strong> <strong>HealthCare</strong> camewith a smart deal for both of us: we wouldinvest in our infrastructure, but we wouldhave a contract that includes permanenttechnology updates to keep our solutionsstate-of-the-art for as long as we continuethe relationship. We realized this ManagedServices concept would provide us withpeace of mind for at least a decade. Evenwith the equipment completely on-premise,we are assured of minimum downtime,and we don’t have to continually invest intechnology upgrades to prevent our systemfrom becoming obsolete.” •<strong>Agfa</strong> <strong>HealthCare</strong>’s contribution» Solutions that meet the needs of today, whilelaying the foundation for expansion» Comprehensive Managed Services conceptthat keeps solutions current» In-depth knowledge of workflows andhospital information management needsSolutions» IMPAX 6 RIS/PACS, IMPAX for Cardiology,IMPAX for Nuclear Medicine, IMPAX DataCenter and IMPAX Business Intelligence» Managed Services contract including GlobalRemote Incident Prevention (GRIP)DID YOU KNOW…» Máxima Medisch Centrum’s very existence isclosely related to the multinational concernPhilips. Philips’ early 20 th century growth ledto the 1933 creation of a hospital site closeto the company, thanks to an initiative by Dr.Anton Philips. This is still the location of thehospital’s facility at Eindhoven.THERE 5
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