CEB NV - Credit Europe Bank

Roadmap 2012Strengthen the franchise in selected products and business lines in present marketsGlobal Major Business LinesStrategyRetailBankingLendingCutting edge technology is the main pillar of retail banking strategyCustomer acceptance criteria is based on an objective score carddecision engine, an automated system developed in-houseThe architecture of the scoring model is unique and central; is finetunedlocally in different countries based on loss statistics andcustomer behaviorsDepositsFurther increase geographical diversification of retail depositsFurther investment in technology in order to improve customersatisfaction and reduce operational costs while offering better ratesCorporateBankingStructured Trade & Commodity FinanceBalance Sheet LendingGlobal Head for local trade finance teams in Malta, Dubai andSwitzerlandIncrease market share in selected commoditiesValue chain; diffuse into the supplier base of trade financecustomers by leveraging local presence of CEB branches andsubsidiaries5

Capital PositionConsistent low leverage profileConsiderable increase in Tier I ratioNo dividend payment to the ultimate shareholder; significant capitalgenerating capacity via retained earningsStrong shareholder, dedicated to strengthen the franchiseOrganic growth will continue, reinvestment of the profits into thebusiness8

Snapshot of CEB GroupCEB NLCEB RussiaCEBRomaniaFibabankaCEBSuisseCEB DubaiCEBUkraineCELRomaniaCELRussiaCELUkraineConsolidatedCEBTotal Assets (€mm) 6,868 2,358 1,175 1,019 647 162 157 98 45 25 10,505Loans to customers(€mm)Customer Deposits(€mm)2,613 1,930 825 862 221 65 104 56 39 8 6,5565,120 812 539 823 199 17 15 - - - 7,520PBT (€mm) 15.4 85.1 3.1 12.2 7.6 3.8 1.6 (1.8) 4.2 (0.6) 119.8# of Employees 379 4,593 1,040 438 51 17 125 31 25 11 6,710# of Customers('000s)386 2,345 666 33 1.3 0.02 4.3 0.8 0.1 0.01 3,437Key RetailDistribution ChannelsDirectsales;Internetbanking;CallcenterBranches;Directsales;ATMs; CallcenterBranches;Directsales;ATMs;POSs; CallcenterBranches;Direct sales;ATMs; Callcentern/an/aBranches;Directsales;n/a n/a n/a -# of Branches 4 124 76 21 - - 2 n/a n/a n/a 229* SPV’s are not reflected9

CEB NetherlandsEstablished in 1994Ranked top 10 amongst Dutch banks by consolidated asset size YE2010Rated Ba2 outlook positive by Moody’s and BB outlook stable by FitchMajor business lines; retail, corporate ( international trade finance) banking andfinancial institutions379 employeesLoan PortfolioRetail,560 , 21%Corporate, 2,053 ,79%AssetsLoans,2,613 ,38%Securities,556 , 8%Due frombanks,971 , 14%Other,1,363 ,20%Cash&CBbalances,1,364 ,20%(€mm)Balance Sheet 2009 2010 2011Total Assets 8,330.5 7,564.2 6,867.7Loans to customers, net 2,655.9 2,739.5 2,613.2Securities 1,930.7 1,013.4 556.2Customer Deposits 6,002.7 5,397.9 5,119.7Shareholders’ Equity 620.5 710.4 725.7Income Statement 2009 2010 2011NII 81.2 55.2 79.7Net Fee & Com Income 14.2 19.4 20.0Total Operating Income 136.4 107.9 127.7Credit Loss Charges 50.3 40.4 51.7Personnel Expenses 39.0 31.9 36.5Operating Expenses 22.1 19.2 24.0Net Income 11.2 14.7 11.6Key Ratios 2009 2010 2011NIM 1.0% 0.8% 1.5%Cost/Income Ratio 44.6% 47.3% 47.4%Cost of credit 1.5% 1.6% 2.1%Av. Deposits/ Av. Loans 228% 216% 197%RoAA (After Tax) 0.1% 0.2% 0.2%10

CEB NetherlandsCORPORATE BANKINGRETAIL BANKINGBANK RELATIONSServing over 1,500 clients in 40 countriesWell diversified loan portfolio composed of:Structured trade and commodityfinanceBalance sheet lendingMarine financeSpecialized in following commoditiesMetals (Ferrous and non-ferrous)Energy materials (oil & coal)Agro-chemicals (incl fertilizers)General chemicals (plasticizers andpolymers)Soft commodities (excl perishables)Serving more than 200 worldwide freightbrokers and ship owners for the daily cashflowsFurther focus on asset creation in G10countriesFlexibility to adjust product characteristicsand pricing very rapidly to be able to copewith changing market conditions to minimizethe potential adverse effectsOperating in 4 countries; Netherlands,Germany, Belgium, MaltaFocus on customer-friendly direct bankingproducts:Savings: Daily Deposits, TimeDepositsLoans: Installment Loan, RevolvingLoan and loan related insuranceproducts4.5 billion EUR deposit baseRetail loan portfolio in the Netherlands,Germany and BelgiumCustomer services in Dutch, German, English,French and Maltese via multi-lingual teams;centralized in Frankfurt.Automation and outsourcing of standardprocessesHolds relationship to more than 350 banks andforfaiting counterparties both in developed andemerging economiesFocus on;Originating and trading trade related FIassets: Letters of Credits, syndicatedand bilateral loan facilities, promissorynotes, B/E’sTrading corporate assets: Syndicatedand bilateral loan facilitiesIn 2010 originated and traded assets over USD1.7 billionMember of International Forfaiting AssociationMember of IFC’s Global Trade Finance andEBRD’s Trade Finance Programs as confirmingbank11

CEB RussiaEstablished in 1997 as a subsidiary of Fiba GroupOperates under full banking license and is supervised by Russian Central Bank andDutch Central Bank as subsidiary of Credit Europe Bank N.V.Rated Ba3 by Moody’s and BB- by FitchPresence in 48 cities and 40 regions of Russia, covering an area which accounts for85% of retail banking activities in Russia (2)4,593 employees in 124 branchesReputable bank in Russian banking system, eligible for Ministry of Finance, CentralBank and Housing Fund financing facilities; eligible for Pension Fund deposits and itsguarantees are accepted by CBR and Russian CustomsRetail,1,305 ,68%Loan PortfolioSME, 136, 7%Corporate,489 , 25%Loans,1,930 ,82%Other, 87 ,4%AssetsCash &Banks,265 , 11%Securities,76 , 3%(€mm)Balance Sheet 2009 2010 2011Total Assets 1,608.4 2,079.8 2,357.8Loans to customers, net 1,110.6 1,481.6 1,929.6Customer Deposits 505.4 773.2 812.2Debt Securities Issued 447.2 437.3 610.7Shareholders’ Equity 292.3 356.6 382.7Income Statement 2009 2010 2011NII 141.1 154.4 197.4Net Fee & Com Income 17.7 22.3 26.9Total Operating Income 188.7 197.8 237.4Credit Loss Charges 68.7 18.2 29.1Personnel Expenses 41.3 53.8 70.7Operating Expenses 35.4 46.0 52.6Net Income 34.7 64.6 67.8Key Ratios 2009 2010 2011NIM 10.9% 10.0% 10.0%Cost/Income Ratio 40.0% 50.5% 51.9%Cost of credit 5.9% 1.4% 1.7%Av. Deposits/ Av. Loans 23.4% 42.1% 40.9%CAR (3) 19.8% 19.6% 18.2%RoAE (After Tax) 13.0% 19.2% 18.3%RoAA (After Tax) 2.5% 4.0% 3.2%Note1. Interfax ranking, RAS2. McKinsey report3. In accordance with Basel II methodology12

CEB RussiaCORPORATE & COMMERCIAL BANKINGRETAIL BANKING16 years of commitment to Russia led to strong customer baseof Russian companiesServing about 1,000 corporate customers in Moscow andseven other major regions : Kazan, Samara, Ufa, Rostov on Don,St. Petersburg, Yekaterinburg, NovosibirskFocus on ;working capital loans, project finance and commercialloansparticularly to mid-sized corporate customers whileparticipating in long term structured financing of largecompaniesBeing the first port of call for Turkish investors in RussiaAmong top 20 retail banks by asset size1,305 million EUR retail loan book as of Dec’2011124 Branches in 35 cities of RF, 8,300 points of sales, 550ATM’s, 5 time zones,Ranked 6 th in car loans, 12 th in credit cardsPartnership programs with the leading retail companies of RF:IKEA, Mega, Auchan, Metro with 7,137 POS terminalsJoint car loan programs with distributors: Hyundai, Daewoo,Cherry, Chrysler13

CEB RomaniaAcquired by Fiba Group in 1999Operates under full banking license and is supervised by the National Bank ofRomania and Dutch Central Bank as subsidiary of Credit Europe Bank N.V.Ranked number 16 by asset size out of 38 banks as of YE2011. Presence in 37cities with its 1,022 employees and 76 branchesRetail,490 ,59%Loan PortfolioSME, 71, 9%Corporate,263 , 32%Loans,825 , 70%AssetsOther, 71 ,6%Cash &Banks,227 , 19%Securities,53 , 5%(€mm)Balance Sheet 2009 2010 2011Total Assets 1,372.3 1,185.5 1,175.2Loans to customers, net 911.9 820.4 824.6Customer Deposits 578.4 522.4 539.3Shareholders’ Equity 179.6 177.9 178.8Income Statement 2009 2010 2011NII 70.7 66.6 45.9Net Fee & Com Income 12.6 17.1 14.2Total Operating Income 95.3 93.7 71.8Credit Loss Charges 28.3 32.9 16.4Personnel Expenses 32.1 27.9 26.5Operating Expenses 35.7 31.8 25.8Net Income/ (Loss) (1.7) 0.04 2.6Key Ratios 2009 2010 2011NIM 6.0% 6.6% 4.6%Cost/Income Ratio 71.1% 63.7% 72.9%Cost of credit 2.6% 3.6% 1.8%Av. Deposits/ Av. Loans 47.1% 62.8% 62.1%CAR (1) 12.1% 11.7% 12.4%RoAE (After Tax) (1.0%) 0.02% 1.5%RoAA (After Tax) (0.1%) 0.003% 0.2%Note1. According to Basel II methodology14

CEB RomaniaCORPORATE & COMMERCIAL BANKINGRETAIL BANKING11 years of commitment to RomaniaServing over 3,600 customers through 35 branches offeringfactoring, working capital, FX and current account productsWell diversified loan portfolio, average loan size of EUR 2 millionStrong loan to deposit ratio standing at 70%Over 380,000 plastic cards present in market and over 9,000 point ofsales.76 Branches in 37 cities of Romania490 million EUR consolidated retail loan book as of Dec’11Market leader in credit cards with a portfolio of 221,480 cards and anextensive merchant, POS and ATM networkVery strong acquiring network of partner merchants – over 9,100locationsPayment in installments also extended at online level throughimportant e-commerce partners like E-Mag, La Redoutte, PCInstallment programs with retail companies such as IKEA, DOMO,Praktiker, Altex, Mobexport and e-commerce partners such as E-mag,La Redoute and PCIntroduced first installment based loyalty shopping card (CardAvantaj)in Romania15

FibabankaAcquired in December 2010Operates under full banking license, and supervised by Turkish Banking Regulation and Supervision Agency and Dutch CentralBank as subsidiary of Credit Europe Bank N.V438 employees in 21 branches and at the Head QuarterCORPORATE & COMMERCIAL BANKINGRETAIL BANKING23 years of corporate banking experience inthe countryWorking capital loans to mid and large sizecorporate customers21 branches in five cities28,000 retail customersProviding long to medium term financingprojects in: Construction & Contracting,Energy, Manufacturing, TourismCross sell possibility to local corporatecustomers (local current accounts, local TRYclearing and custody services)16

Fibabanka(€mm)Balance Sheet 2010 2011Total Assets 434.4 1,019.0Loans to customers, net 306.8 862.1Customer Deposits 307.1 823.4Shareholders’ Equity 54.5 146.4Income Statement 2010 2011NII - 30.5Net Fee & Com Income - 5.1Total Operating Income - 38.8Credit Loss Charges 1.2 (0.2)Personnel Expenses - 14.8Operating Expenses - 11.9Net Income (0.9) 10.8Loans, 862,85%AssetsOther, 28, 3% Cash &Banks, 107,10%Securities,21, 2%Loan PortfolioKey RatiosNIM - 4.5%Cost/Income Ratio - 69.1%Cost of credit - 0.0%Av. Deposits/ Av. Loans - 78.0%CAR (3) - 17.2%RoAE (After Tax) - 11.5%RoAA (After Tax) - 1.4%SME, 128,15%Retail, 128,15%Corporate,606, 70%17

CEB SuisseAcquired by Fiba Group in 1990, first non-Turkish subsidiary of FIBAGroupOperates under full banking license and supervised by Swiss FinancialMarket Supervisory Authority (FINMA) and Dutch Central Bank assubsidiary of Credit Europe Bank N.V.51 employeesCorporate, 161,73%Loan PortfolioPrivateBanking,60, 27%Loans,221, 34%Securities,70, 11%AssetsOther, 168,26%Cash &Banks,188, 29%(€mm)Balance Sheet 2009 2010 2011Total Assets 548.5 599.1 647.2Loans to customers, net 363.5 297.4 220.8Customer Deposits 123.4 158.8 199.0Shareholders’ Equity 97.8 128.0 117.2Income Statement 2009 2010 2011NII 12.6 71.1 13.2Net Fee & Com Income 7.6 17.1 7.2Total Operating Income 21.4 97.3 21.6Credit Loss Charges 1.7 0.04 3.6Personnel Expenses 4.9 6.1 6.6Operating Expenses 4.4 4.3 3.8Net Income 7.8 9.7 5.6Key Ratios 2009 2010 2011NIM 2.4% 3.1% 2.8%Cost/Income Ratio 43.4% 41.4% 47.9%Cost of credit 0.6% 0.1% 1.2%Av. Deposits/ Av. Loans 38.7% 41.9% 72.2%CAR (1) 18.0% 23.0% 26.9%RoAE (After Tax) 8.8% 8.7% 4.7%RoAA (After Tax) 1.3% 1.7% 0.9%Note1. Statutory18

CEB SuisseCORPORATE BANKINGExpertise in trade finance in Switzerland for more than 20years, specialized in metals, energy, textile, agro-chemicals,chemicals, and soft commoditiesProvides corporate banking products and servicescomplementary to private banking activitiesWell diversified loan portfolio composed of:Structured trade and commodity financeBalance sheet lendingPRIVATE BANKINGActive in private banking with distinctive competence inEuropean and Middle Eastern emerging marketsProvides investment advisory and asset management servicesto over 800 customersTotal assets under custody reached €1.42 billion EUR as ofDecember 2011Cross-selling cash flow management and FX pricing services tocorporate customers located mainly in Switzerland and TurkeyTrade finance volume at €425 million as of December 201119

CEB UkraineEstablished in 2007Operates under full banking license and supervised by the NationalBank of Ukraine and Dutch Central Bank as subsidiary of Credit EuropeBank N.VRanked 84th by asset size and 47th by capital size among 175 operatingbanks in Ukraine as of YE2011125 employees in the Head Quarters and 6 branchesAround 5,000 retail customersLoan PortfolioSME, 2,2%Retail, 20,19%AssetsOther, 3,2%Cash &Banks, 16,10%Securities,34, 22%(€mm)Balance Sheet 2009 2010 2011Total Assets 150.1 135.5 156.6Loans to customers, net 69.9 77.6 103.7Customer Deposits 8.8 6.7 14.6Shareholders’ Equity 45.9 54.8 57.4Income Statement 2009 2010 2011NII 14.1 13.6 11.4Net Fee & Com Income 2.7 2.2 2.2Total Operating Income 18.9 18.1 13.0Credit Loss Charges 6.1 3.5 3.9Personnel Expenses 4.7 3.8 4.2Operating Expenses 6.3 3.9 3.3Net Income 0.9 4.8 1.2Key Ratios 2009 2010 2011NIM 7.8% 10.2% 8.3%Cost/Income Ratio 58.5% 43.0% 57.7%Cost of credit 8.6% 4.4% 5.5%Av. Deposits/ Av. Loans 17.0% 11.3% 19.9%CAR (1) 57.0% 45.0% 33.17%RoAE (After Tax) 0.8% 9.2% 2.3%RoAA (After Tax) 0.2% 3.3% 0.9%Corporate,82, 79%Loans,104, 66%Note1. Statutory20

CEB UkraineCORPORATE & COMMERCIAL BANKINGRETAIL BANKINGA commercial bank which provides a wide range of bankingservicesProvides variety of corporate banking services and productsincluding long term financing, project finance and tradefinance.20 million EUR retail loan book as of Dec’2011Franchise increasing in growing marketPartnership programs with the leading retail companiesServes to local and foreign companies operating in variousindustries and segmentsCorporate customers and SME’s (customers with minimumyearly turnover of Eur 50 million)Classic products (balance sheet lending, project finance) andtheir side businesses (cash flows etc)21

CEB DubaiEstablished in 2008Regulated by Dubai Financial Services Authority and Dutch CentralBank as subsidiary of Credit Europe Bank N.V.Operates under DIFC (Dubai International Financial Centre) with“Category 1” licenseSpecialized in structured commodity and trade finance in MENA andAsia regionAs of December 2011 trade finance volume stands at EUR 1.5 billion17 employeesAssets(€mm)Balance Sheet 2009 2010 2011Total Assets 237.7 235.7 161.5Loans to customers, net 142.8 211.2 65.0Customer Deposits 10.7 24.5 16.8Shareholders’ Equity 30.1 41.6 47.1Income Statement 2009 2010 2011NII 11.0 9.4 4.0Net Fee & Com Income 0.1 1.1 2.2Total Operating Income 12.4 14.1 6.7Credit Loss Charges - - -Personnel Expenses 1.5 1.9 1.6Operating Expenses 1.4 3.0 1.3Net Income 9.5 9.2 3.8Loans, 65,40%Securities, 7,5%Other, 89,55%Key Ratios 2009 2010 2011NIM 4.6% 3.8% 2.3%Cost/Income Ratio 23.8% 34.6% 43.3%Cost of credit - - -Av. Deposits/ Av. Loans 5.7% 10.0% 18.0%CAR (1) 14.4% 19.1% 61.3%RoAE (After Tax) 36.6% 24.2% 9.1%RoAA (After Tax) 3.9% 3.7% 2.2%1. In accordance with DIFC22

Our Contact DetailsFinInst@crediteurope.nlMrs. Zeyno De Vries-DavutogluDivision Director Bank RelationsTel: +31 20 357 8088Email: zeyno.devries@crediteurope.nlMr. Cagatay YalcinVice PresidentTel: +31 20 357 6438Email: ac.yalcin@crediteurope.nlMs. Mine ErdoganRegional Manager, Senior OfficerTel:+31 20 357 6351Email: mine.erdogan@crediteurope.nlMr. Bunyodhon ObidhonovFinancial InstitutionsTel:+31 20 357 6357Email: bunyodhon.obidhonov@crediteurope.nlFor further information and latest news about Credit Europe bank, please visitwww.crediteuropebank.com23