SugarCRM Connector for Cisco IP Telephony - PSTech

Screen PopsADVANCED CONTACTS SEARCHWith Call Conector, you will get Searchaccess to your SugarCRM Contacts, right onyour IP phone. This means that once youenter new Contacts into SugarCRM, you willhave them available on your IP phone.Also, you can have access to any contact,which anyone from your company enteredinto SugarCRM. This results in faster andcentralized Contact management, withouteven using your computer.CLICK2CALLConnector supports direct Click2Call fromSugarCRM GUI. By clicking on the phonenumber, a call is instantly made and Sugar-CRM Screen-pop is initiated.You can then add notes, during or after thecall.CALL CAPTURECall Connector automatically captures callstart and end time while allowing users toenter notes during and after the call.This feature gives useful information aboutthe quality of calls and provides insightAccounts.Click2CallWith this feature possibility for typing in thewrong number is eliminated.SYSTEM REQUIREMENTSSugarCRM v5.1 and up. All editions.Manager v5.0 and up.Operating system: Linux or Windows.HW requirements vary with numberplease consult PSTech.INSTALLATIONOne Connector instance works withone SugarCRM instance. For multipleKEY SugarCRM CONNECTOR instances, multiple BENEFITS: CallConnector installations are necessary.LICENSINGLicensing for SugarCRM Connectorfor Cisco IP Telephony is chargedper user for 1 year subscription.After the subscription expires, thelicense has to be renewed toextend the Call Connector usage.PRICINGSugarCRM Connector for Cisco IPTelephony Pricing is as follows:No. of users1-5051-200201-Price/user/year$99.00$89.10$79.20Contact SearchCall CaptureNote: Minimum order is 5 licenses.PSTech d.o.o.11070 Belgrade, Serbia T:+381 11 2057400 E:Bulevar Milutina Milankovića 11b F: +381 11 3120974 W: www.pstech.rs