Student Handbook - Algonquin College

IEC STAFFInternational Admissions Office, Room C150Lise JonczykClient Service Officer, International Admissionsjonczyl@algonquincollege.comAnna Singh (replacing Semhar Stefanos temporarily)Client Service Officer, International Admissionssingha@algonquincollege.comKristen Monturo (replacing Amanda Hussey temporarily)Client Service Officer, International Admissionsmonturk@algonquincollege.comKaren Spence-ElderClient Service Officer, International Admissionsspencek@algonquincollege.comInternational Education Centre (IEC), room C429, TeamMichelle CameronInternational Student Advisorcamerom@algonquincollege.comSue HodginsInternational Marketing, Recruitment and Student Serviceshodgins@algonquincollege.comAlicia GeorgeInternational Program Supportgeorgea@algonquincollege.comCarolyn LepageExecutive Assistantlepagec@algonquincollege.comCaroline SomersInternational Student Servicessomersc@algonquincollege.com

DirectorErnest Mulveymulveye@algonquincollege.comInternational Education Centre (IEC) ManagersBasam Al-HasooManager, Projects and Partnershipsalhasob@algonquincollege.comAntonio AragonAssistant Manager, International Marketing and Recruitmentaragona@algonquincollege.comJohn DawleySenior Manager, Projects and Partnershipsdawleyj@algonquincollege.comChristine PeacheyManager, International Partnerships and Programspeachec@algonquincollege.comNadia RamseierActing Manager, International Marketing and Recruitmentramsein@algonquincollege.comJames (Zheng) WangManager, International Partnerships and Programswangj@algonquincollege.comSpecial ProjectsJune RossolatosSpecial Projectsrossolj@algonquincollege.comFinancial OfficerNicole Samsonsamsonn@algonquincollege.com2

Meet the PresidentDr. Kent MacDonald,President & Chief Executive OfficerExecutive BiographyDr. Kent MacDonald is the seventh president of Algonquin College. He has held a variety ofpositions at Algonquin College, including Vice President, Academic, Vice President, StudentServices and Development and Dean, School of Business. Prior to joining the College, Dr.MacDonald held a variety of senior leadership positions in both the private and not-for-profitsectors and has been an educator in the elementary, secondary and post-secondarysystems in Canada and New Zealand.Dr. MacDonald earned his Doctorate from the University of Pennsylvania in Philadelphia,Pennsylvania. He holds a Master Degree in Education (Administration) from St. FrancisXavier University, Nova Scotia, and an MBA from the University of Ottawa. Hisundergraduate work was also completed at St. Francis Xavier University.Dr. MacDonald is regularly asked to provide keynote presentations and participate in paneldiscussions. He has spoken to a wide range of audiences in Canada, the United Statesand internationally in the Middle East and Asia. His areas of research and interest includetopics associated with effective leadership and higher education.IMPORTANT INFORMATIONInternational Education Centre (IEC), room C429 (IEC), 613-727-4723 ext. 7031Monday to Friday – 8:00 am to 4:30 pm (unless otherwise stated).• Change of Status - If you withdraw, or cease to attend classes the College will informCitizenship and Immigration Canada (CIC) of your change in status and you will no longerhave health insurance coverage from the College.• You must have a valid status in Canada in order to study.• Provide a copy of your Passport and Study Permit as well as your new address in Ottawa.• It is important to keep up with your studies in Canada while you are on a study permit.3

You convinced the Canadian Embassy that your intent is to study and that you haveenough money to pay for your tuition fees and living expenses. If you do not study, youmay be violating your stay in Canada.• If you are having difficulties in your studies and/or adjusting to your new life in Canada,please let us know as soon as possible (room C429). We are here to help!• For difficulties in your classes, please speak with your teacher. Your teacher will helpyou; all you have to do is ask. You can also speak with your program coordinator as well.• If you are not happy with your program choice and want to transfer to a new program,please speak with Lise Jonczyk, Karen Spence-Elder, Semhar Stefanos or AmandaHussey in the Registrar’s office, room C150, as soon as possible. If you are an SPPstudent, changing your program might not be possible. Check with us first – room C429.• The staff in the IEC do not work for Citizenship and Immigration Canada but can offeradvice on matters concerning your study permit, TRV, and work permits for Internationalstudents• If you move, it is your responsibility to inform the IEC (room C429) or the Registrar’soffice (room C150) of your new mailing address. If you do not, any mail sent to you fromthe College go to your address in home country. Do you want your parents to see yourtranscripts?• Remember to always be aware of the expiry date of your passport and renew it with yourEmbassy before you apply for any Canadian immigration documents. We recommendapplying for a study permit extension at least two months in advance.• Don’t forget to pay your school fees by the due date. A $100 late payment will beautomatically charged after the due date.4

About Ottawa www.ottawa.caOttawa is Canada’s capital and the country’s fourth largest city with a population ofapproximately 900,000 people living within the city limits.Diversity characterizes so much of Ottawa. While English and French are the predominatelanguages, you will hear many others spoken on the streets. About 25 percent of the city’sresidents are born in other countries, and more than 20 percent of residents are visible minorities.You can enjoy this multicultural diversity in the shops, restaurants and neighbourhoods throughoutthe city.Ottawa’s natural environment is a very large part of its identity. The Rideau Canal is the world’slargest skating rink and is used by Ottawa residents and visitors alike. The city has 850 parks thatcontribute to Ottawa’s green character.Ottawa honours a long tradition of Canadian culture and history in the many world-classinstitutions in the city: the National Arts Centre, the Canadian Museum of Civilization, and theNational Gallery of Canada, to name just a few. Ottawa is well known as a festival city, boastingover 45 major festivals taking place each year.From its beginnings as a lumber town, it had a rough and boisterous reputation to becomingCanada’s Capital in 1857; from its fascinating and secret Cold War history to its modernmulticulturalism, Ottawa has a fascinating and unexpected story.Ottawa’s gross domestic product (GDP) is more than $40 billion. Its economy centres aroundtwo major sectors: government and high tech. In 2004, the median family income in Ottawa-Gatineau was $73,500—the highest among Canada's six largest cities.Ottawa’s stable economy has led to a quality of life that is rated among the top twenty cities inthe world.More about Ottawa:5

FAQ’s: http://www.ottawa.com/about/faq_e.shtmlOttawa Tourism: http://www.ottawatourism.ca/en/eventsOttawa Museums: http://www.ottawamuseums.com/Ottawa Movie Theatres: http://www.cinemaclock.com/ont/Ottawa-movie-theatres.htmlGetting StartedACSIS AccountBank AccountBlackboardEmail AccountEtextbooksLockerMobile Learning ProgramStudent ID CardTimetableStudent Information System account provides you with important student information --including your Network User Name/ Password.https://acsis.algonquincollege.com/students/1) Log Into ACSIS With:Your Student Number : i.e. 040220987Password: Date of Birth – in the following format: dd-mmm-yyyy (hyphens included)This is a first-time log in password. You will be asked to change your ACSIS password uponlogging in.IMPORTANT: You do not log into Blackboard with your Student Number and newlycreated password. This is for ACSIS only.2) View Your Network User Name and Password in ACSIS6

Once you are fully logged into ACSIS, click on the "Network Account Information" link on theleft menu.Your Network User Name, Password and email address will appear.Record this information and remember it! You will use this everyday for Blackboard,computers on campus and email.Have you been locked out of ACSIS? Forget your NetworkUsername and Password? Having laptop troubles? InformationTechnology Services (ITS) can help.Information Technology ServicesWoodroffe Campus: C102Hours: 7:30 a.m. to 10: 00 p.mPhone: 613 -727-4723 ext. 5555Email: 5555@algonquincollege.com.Log in to ACSIS regularly to view your Timetable, Account Balance, Grades, OrderTranscripts, and much more.BankingWe recommend that you open up a Student Bank account as it will assist you with financialtransactions in Canada.The following banks are located within walking distance of the College:Bank of MontrealRoyal BankCollege SquareCentrepointe1381 Woodroffe Avenue 117 Centrepointe DriveOttawa, OntarioOttawa, Ontario(613) 564-6984 (613) 727-8130Bank of Nova Scotia (BNS) Canadian Imperial Bank ofCarlingwood Shopping Centre Commerce (CIBC)2121 Carling Avenue Carlingwood Shopping CentreOttawa, Ontario2121 Carling Avenue(613) 798-2000 Ottawa, Ontario7

(613) 798-2000We recommend that you bring your passport, study permit, timetable and Student ID Cardwith you when you open up your student bank accountTypical Canadian CoinsTypical Canadian billsBlackboard (Bb), room C048http://algonquincollege.com/blackboard/Blackboard SupportITS C102Check the auto-response email that you receive after sendingyour email. You may find the answer to your question.STUDENTS: Logging Into BlackboardWHAT YOU NEEDA Network User Name and Password (found in your ACSIS account)This logs you into Blackboard, Webmail, and the College network.8

Your Network User Name and Password will look like:User Name: smit0054 (first 4 letters of last name and 4 digits)Password: 16458987Email/Network Account, room – ITS room C102Check your Algonquin Email often! Important information is sent to you at this emailregularly.Your Algonquin Network account allows you to use the College computers, the internet and theacademic systems for your courses.LiveAC is the Algonquin student email/calendar application.Once the semester starts you can begin using the account. To get your username and passwordyou must visit the ACSIS system and click on "Network Account Info” on the left menu. You willuse that username and password to log onto any system in the College - except ACSIS.More information about your Algonquin College email account can be found at this web site:http://www.algonquincollege.com/its/support/commsuite/liveac/index-liveac.htmYou can also call the ITS (Information Technology Services) help desk at 613-727-4723extension 5555 or you can visit the ITS office in room C102.The International Education Centre (IEC) will send you important emails on a regular basisthroughout the academic year to your Algonquin College email address. It is your responsibility tocheck your Algonquin College email on a regular basis.9

EtextbooksThere will be 35 programs offering Etextbooks this 2013 fall semester. Find out which programsoffer Textbooks at: http://www3.algonquincollege.com/etextbooks/student/listing-of-the-35-programs/A few benefits of eTextbooks:Portable — gone are heavy backpacks. Read eTextbooks in line-ups, on buses, anywhereOrganized – store and organize hundreds of eTextbooks on your laptop, tablet or mobile deviceConvenient – retrieve information fast, note-taking is easy with digital post-its, and editing issimplified with multiple colour highlighting, dictionary access, and copy and paste optionsResourceful – link to other related websites and enrich your projectsPrintable – print on demand (POD) when necessary or print sections of a bookAdaptable – most eTextbooks can be listened to (‘text to audio’) and allow for multimediasupport, images and soundsLockers room C044AF.A.Q.http://www.algonquincollege.com/parking/lockers_faq.htmlWhen can I rent a locker?Lockers can only be rented once your timetable is available through ACSIS. Please see theRegistrar’s Office academic calendar here or http://www3.algonquincollege.com/ro/, for timetable10

elease dates.How much does a locker cost, and how do I rent one?Lockers cost $15 per semester. They can be rented through the ACSIS website, and can berented in-person from either Locker Services (C044A) or the Registrar’s office (C150).I rented a locker and there is a lock on it. How can I get the lock removed?You have the option of leaving a note on the locker or you can come to room C044a with your lockin the open position. The existing lock and contents will be removed by Locker Services and yourlock will be placed on the locker. This process may take up to 48 hours.How do I find my locker?If you are having trouble locating your locker, you can use the locker locator .http://www.algonquincollege.com/parking/locker_locator.html If you are still unsure where yourlocker is located, you can come to Locker Services and our staff will assist you.Can I change the location of my locker?Yes, if availability permits. You can transfer your locker once per semester through ACSIS. Whenyou transfer, it is considered immediate. Make sure to move your things and your lock before theend of the day. Any further transfers must be approved by Locker Services. Generally, transfersare not given within the first two weeks of the semester. Feel free to emaillockers@algonquincollege.com if you have questions about a locker transfer.My locker is damaged and will not open. How can I get it repaired?In the event that your locker is unusable, please come to our office in room C044a or email theLocker Clerk at lockers@algonquincollege.com. The locker will be repaired or you will betransferred to another locker if necessary.Can I have a refund for my locker if I am not using it?A refund can be issued only before the withdrawal period from your program, which is tenbusiness days into a new semester. If you wish to learn more about refund eligibility, pleasecontact the Registrar’s office.11

Can I share a locker with a friend?The College does not encourage sharing of lockers. If you share a locker, you do so at your ownrisk and expense. If the registered occupant withdraws, their locker expires, or they choose todiscontinue the use of their locker, the locker will become available for use to other students.Can I keep my locker in the summer if I am returning next year?You can only keep your locker if you are enrolled for the spring semester. If your program hasended, you should remove your contents to avoid their disposal.I forgot my locker combination/lost my key. What can I do?Proceed to room C044a to have your lock cut. There is a $5 administrative fee for this service.Outside of our normal operating hours, Security Services can be asked to cut your lock in anemergency only. Their offices are located in room C128.I think my locker has been broken into. What should I do?If you believe that your locker has been compromised, please come to room C044a. If LockerServices did not cut your lock, you should file a report with Security Services as soon as possible.Their offices are located in room C128.My question is not listed here. How can I get more information?If you require more information, or have any comments or concerns which have not been listedabove, you can contact Locker Services through room C044a or by email atlockers@algonquincollege.com. Inquiries can also be directed by phone to (613)727-4723 Ext.7187.Mobile Learning ProgramIf you are in a Mobile Learning Program, see this web site for important information:http://www2.algonquincollege.com/mlearning/Student ID Card, room C044A12

To obtain your Student ID Card, you will require your timetable and passport. Bring these items tothe Student ID office in room C044A.FAQ’shttp://www.algonquincollege.com/cardservices/faq.htmlQ. Why do I need an Algonquin Student ID card?A: Here are just a few examples of why the Algonquin College ID card is such a useful tool:• Identification across campus, including the Regsitrar's Office, Students' Association and forSecurity.• Meal Plan programs• Health Services• Library circulation• Admittance to sports and campus activities• On-campus retail outlet discounts i.e. New Technology Store• Computer lab access• Photocopying and printing servicesQ: How much does the card cost?A: The first card is free to all active studentsQ: Where is the Card Services Office and what are the hours of operation?A: The Card Services office is conveniently located downstairs from the Registrar’s Office inC044A. The hours of operation are Monday through Friday, 8 am – 12 pm and 1 pm – 4 pm.Q: How do I load money onto my card?A: Add money to your card 24/7 at this link: https://campuscard.algonquincollege.com/login.aspxor at a self-service loading kiosk on campus. You can use a credit card to add money to your cardonline. The self-service kiosks take $5, $10, $20 bills as well as credit cards.Q: Where can I use my card as payment?A: Your card can save you a great deal of money on your photocopying costs. Simply load upyour card and save. Also use your card to pay at select vending machines across campus, forpurchases at all Food Services locations, The Campus Store, New Technology Store or ThePrintshop, to do laundry in Residence, and to pay fines at the Learning Resource Centre.Q: What else can I use my card for?A: On Campus13

Your official Algonquin College Identification Card is required by many departments and for manyservices around Woodroffe campus. It lets you:SHOPEAT• Connections, The Campus Store• New Technology Store• Marketplace Food Court• The Portable Feast• 35th Street Market Cafe• Bits 'n Bytes• The First Cup and Deli• Thunder Alley Pita Rally• The Fix Eatery• The Observatory• Select vending machines• Phogo's Asian Noodles & Soups (Coming soon - Sept 2012)• Restaurant InternationalACCESS• Residence door access• Access to labsCOPY & PRINT• Form of payment at The Print Shop• Campus photocopiersSAVE• Student discounts at New Technology Store• Save up to 18% with a College Meal Plan• Many off-campus discountsBORROW• Books & Materials - Learning Resource Centre• Equipment in Residence• Media & photography equipmentIDENTIFY YOURSELF!14

• Security• Exam identification• Fitness Zone• Students' Association• Health Services• Registrar's Office• ...and moreQ: Why do I need to provide photo-identification before getting my card?Having to show identification is a form of security intended to protect both the student as well asthe College. Algonquin College Identification Card distribution is strictly regulated because it islooked upon as a legitimate piece of identification and a future payment tender.Q: Will I need to get a new student card every year?A: No. There is no need to get a new card done every semester or year. Simply bring your cardand your current semester’s official timetable to the Card Services office and we will provide youwith an update sticker that validates your card for the new term.Q: What if I lose my card?A: If your card is linked to a Meal Plan it is important to report a lost or stolen card immediately toFood Services (727-4723 x7615) or log-in to Your Account and deactivate your card. They willautomatically invalidate the card to prevent fraud. The Card Services Office in C044 can replaceany lost, stolen or damaged cards for a $15 fee.Q: Where can I take advantage of discounts with my card?A: There are many local merchants who offer special discounts upon presentation of a validstudent card. The list is under development but will be posted to this site.Q: I am having trouble logging into my online account for the first time?A: Students: Please note your default PIN is your date of birth in the following format yyyymmdd(e.g. 19801125).We strongly suggest you change your PIN to something unique upon your first log-in.OC TranspoNeed a Presto Smart Card15

TimetableYou can access your timetable via ACSIS at https://acsis.algonquincollege.com/studentsACSIS system will also notify you if your timetable has changed since your last successful login. Ifthis is your first login to ACSIS, you are required to provide your valid Student Number and yourdefault login is your Date of Birth.View instructions on how to read your ACSIS Timetable.Citizenship and Immigration CanadaCIC contact informationOn Campus EmploymentUS VisaSocial Insurance Number (SIN)16

Citizenship and Immigration Canada (CIC)Contact CIC directly for the most up-to-date information by:Telephone at: 1-888-242-2100 (toll free)Web site: http://www.cic.gc.caTo check on processing times, visit the following web site:http://www.cic.gc.ca/english/information/times/temp.aspPlease note:• The International Education Centre (IEC) staff at Algonquin College do not workfor CIC. It is your responsibility to be well informed about the most up to dateinformation.• It is your responsibility to verify your permit expiry date and to know when to sendthe application to extend your permit.• IEC staff cannot assist with any inquiries about immigrating to Canada orbecoming a Permanent Resident.• Please check the expiry date of your passport. CIC does not issue visas orpermits after the expiry of your passport. If your passport is expiring, you shouldcontact your Embassy and have your passport extended.• It is important to keep up with your studies in Canada while you are on a studypermit. If you do not study, you will be reported to CIC.17

For the most up-to-date information about Citizenship and Immigration Canada (CIC)rules and regulations, please refer to the CIC web site at: www.cic.gc.ca or call themat 1-888-242-2100.We recommend that you apply to extend your study permit at least two months (60Days) before your current study permit expires.There are two computers available in the IEC, room C429. You are welcome to use them foron-line application forms for immigration purposes for:Study Permit ExtensionOff-campus Work PermitTemporary Resident VisaPost-Graduate Work PermitCheck your Algonquin College email for more information about the permits listed above.On-Campus WorkIt is important to note that on-campus work is not guaranteed!Steps that will help you find on-campus work:• Resume – if you don’t have one, visit the Student Services office in the StudentCommons building. They will help you prepare a Resume.• Make several copies of your Resume and hand them out to departments aroundAlgonquin College along with a copy of your timetable.• If a department hires you, you will require a contract of employment, in order toreceive a Social Insurance Number. More information about the SocialInsurance Number (SIN) is found at this web site:http://www.servicecanada.gc.ca/eng/sin/apply/proof.shtml• If hired, the department will provide you with the contract of employment oncethey have completed their section of the form. You will then be required tocomplete your section and bring the form along with your passport and studypermit to a Service Canada location.The closest one is located at 2525 Carling Avenue (Lincoln Field’s ShoppingCentre). You can find Lincoln Field’s easily by taking the 95 bus (goingdowntown). Lincoln Field’s is 3 stops away from Baseline station.Some departments that have been known to hire International students include:Bookstore (H building)Fitness Zone18

various computer labsObservatoryITS (C316)LibraryMarketplace Food court (D building)ResidenceStudent Services (C226)About CSEP (College Student Employment Program)International students are not eligible for CSEP which is funded by the government(taxpayers). Even though you are not eligible for CSEP, you are still eligible to work oncampus.The department hiring you can pay for your services with their own budget.Please note that some departments may not have a budget to pay for student jobs.U.S. VisaPlease note that staff in the IEC cannot assist any student with U.S. Visa inquiries.Please visit the following web sites for more information on how to apply for a U.S. Visa.To make an appointment visit http://canada.usvisa-info.comOr call 613-800-0917 if calling from Ottawa.S.I.N. for International StudentsThe Social Insurance Number (SIN) is a nine digit number used in the administrationof various Canadian government programs. You will require a SIN to get paid once youare eligible to work in Canada.More information about the SIN can be found at this web site:http://www.servicecanada.gc.ca/eng/sin/apply/proof.shtmlInternational students require a SIN to allow them to get paid on or off campus. Notethat you also require a valid work permit or contract of employment in order to receive aSIN. A SIN does not give you authorization to work; it allows you to get paid.To apply for a SIN:Bring your off-campus work permit, post-graduate work permit or your Contract ofEmployment from the department hiring you at Algonquin College if you find19

employment on campus to the nearest Service Canada location. The closest location isat 2525 Carling Avenue in the Lincoln Field’s Shopping CentreAbout the Contract of EmploymentIf you find on campus work, the department on campus hiring you must complete theContract of Employment and then give it to you. You should then complete theremainder of the contract as you will be required to submit the original copy.The on-campus department should make a copy of the completed form for theirrecords. Service Canada may contact the department to confirm details.Bring the contract of employment or valid work permit to a Service Canadalocation to receive the S.I.N. The closest location is at:2525 Carling Avenue in the Lincoln Field’s shopping centrehttp://www1.servicecanada.gc.ca/cgi-bin/hr-display.cgi?rc=3745&ln=engYou should also bring your study permit, your timetable proving that you arestudying on a full-time basis as well as the off-campus work permit or thecontract of employment issued by the on-campus department.Student ServicesAthleticsCentre for Student with DisabilitiesCounselling ServicesHealth Insurance/Health ServicesHousing20

Mobile Learning CentrePeer TutoringStudents’ AssociationFaxing and ScanningStudent CommonsStudent Employment CentreStudent Success SpecialistsTransportationOC TranspoTaxiAlgonquin AthleticsAlgonquin is a proud member of both the Ontario Colleges Athletic Association (OCAA)and the Canadian Colleges Athletic Association (CCAA). Our Varsity teams compete in(6) sports on the provincial level within the OCAA. In addition, our Men’s and Women’steams in Basketball, Soccer, and Volleyball can qualify to compete for a “NationalChampionship” as members of the CCAA.• Men’s Basketball• Men’s Soccer• Men’s Volleyball• Women’s Basketball• Women’s Soccer• Women’s VolleyballThe Fitness Zone is Algonquin's Fitness Centre. It is a state-ofthe-artfacility dedicated to enhancing the quality of life for allstudents, employees and the community through physicalfitness. Our certified, friendly staffs are committed to providingquality instruction and programs to help members meet personalchallenges.http://www.algonquinsa.com/fitness.aspxPlease drop by the ZONE located in building A125 to pickup oneof our information pamphlets. For additional information you maycontact the Zone and speak to a Client Service Associate at (613)727-4723 ext. 7294. A Fitness Counsellor can be reachedat (613) 727-4723 ext. 7296.Hours of Operation:Monday to Friday6:00 a.m.-10:00 p.m.21

Saturday, Sunday & Holidays9:00 a.m. - 8:00 p.m.Recreation LeaguesCampus Recreational Sports are organized for students within a fair playenvironment. The Athletic Department offers a wide variety of leagues, tournaments andoff campus activities throughout the academic year.For more information, inquire at the Students' Association Athletic Desk in the gym -Woodroffe, A-121 or call 727-4723 ext. 5589.http://www.algonquinsa.com/athletics/campus-rec.aspxCentre for Students with Disabilities – E third floorThe CSD provides academic accommodations and educational support services forstudents with documented disabilities applying to or attending Algonquin College. Withclose to 10% of the student population registering for services, our goal is to provide thenecessary accommodations to equalize the opportunity for students to meet theiressential course or program requirements. Services are confidential, free and voluntary.Students are, however, required to self identify in order to access services. We aremandated by the Human Rights Commission’s Guidelines for Accommodating Personswith Disabilities, the Ontario Human Rights Code and Algonquin College Policy AC01.Counselling Services – E third floorIf you’re having study problems, problems adjusting to college life in Canada,tension and anxiety, or all of the above our counsellors are available to help youachieve a better understanding of the source of such difficulties and explore a variety ofsolutions. Our experienced counsellors are able to assist you with the following:o Individual Career Counsellingo Academic Related Difficultieso Study Skills SeminarsPersonal IssuesEducational and Career ResourcesFor more information please visit the Student Commons if you need assistance or visithttp://www3.algonquincollege.com/counselling/Health ServicesHealth Insurance22

http://www3.algonquincollege.com/healthservices/Algonquin CollegeHealth Services, Room C1411385 Woodroffe AveOttawa, ON K2G 1V8613 727-4723 ext. 7222Fax: 613-727-7793Fall and Winter HoursMon, Wed, Fri 8:30 a.m. to 4:45 p.m.Tues and Thurs 8:30 a.m. to 7:30 p.m.Saturdays 10:00 a.m. to 2:00 p.m.Summer HoursMonday-Friday 8:00 a.m. to 4:00 p.m.Health Services for StudentsHealth Services can provide virtually all the services you would expect from a familydoctor or medical clinic. Here’s an alphabetical list of some services provided. If youdon’t see what you’re looking for, contact us.• Allergy injections• Birth control information and prescriptions (including NuvaRing, Evra and certain birthcontrol pills at reduced prices, and emergency contraception – Plan B)• Blood tests (including confidential HIV testing)• Doctor appointments at the Ottawa Campus• Emergency treatment for accidents, illnesses• Flu shots• Health and nutrition counselling (stress, exercise, smoking, drugs, alcohol) Note: foracademic, career or personal counseling, please see Counselling Services• Pap tests• Sexually Transmitted Infection (STI) testing, including confidential HIV testing• Tuberculosis (TB) testing• Treatment for headaches, colds, etc.• Vaccinations, including Hepatitis B, tetanus, and MMR (mumps/measles/rubella)In cooperation with Counselling Services and the Centre for Students with Disabilities,we offer help with almost any problem you may have.Health Insurance PlanAs of September 1, 2012, the International Medical Plan will be Sun Life Financial.Further details on the policy will follow. Should you have any questions, please contactCarolyn Lepage at lepagec@algonquincollege.com.23

The health insurance provided to you by Algonquin College, is similar to the healthinsurance Canadian citizens and Permanent Residents receive in the province ofOntario (OHIP).Health Insurance coverage is mandatory and is included in the tuition fees for all fulltimeInternational students studying at Algonquin College.If you become part-time, you will be charged for health insurance coverage.If you withdraw from your program, your health insurance will be cancelled and you willbe reported to CIC.You might be asked to pay for services up front if you visit a medical clinic, doctor’soffice or hospital. If you pay for the services up front, you can claimyour money back by completing a Claim Form and including the official receipt for theservices incurred.Carolyn Lepage, Room C401, Telephone #: (613) 727-4723. Ext 7149lepagec@algonquincollege.comDental coverage is not included in your health insurance coverage.The Students’ Association (SA), Student Commons, offers a Dental Plan. Please visitthe following web site for more information:http://www.algonquinsa.com/services/health-dental.aspxOr visit the SA in room C151.Please note: It is recommended that you visit the Health Services department oncampus for your medical needs or a medical clinic off-campus if your situation is not anemergency. Medical clinics are found throughout the city. Hospitals are for emergencysituations only. If you decide to go to a hospital for minor medical needs, you canexpect a long wait, possibly many hours, since any situation more serious than yourswill be looked at firsCheck the following website to find a list ofHousingHomestayCanada Homestay International will match the student application to that of a suitablehost family. Students are provided with a private furnished room and can choose a mealplan.24

International students considering the Homestay program should realize that Canadianfamilies come from diverse multicultural backgrounds. Students are expected tointegrate into the family and participate in the family’s daily routines. Students shouldrealize that both adults may work outside the home and maintain a busy schedule ofactivities both work-related and social. Students should understand that although manyfamilies enjoy participating in the Homestay program, each family enjoys a differentlifestyle.Fees can be found at this web site:http://www.canadahomestayinternational.com/algonquin.shtmlAdditional fees will be charged for students under the age of 18 years old and who needCustodianship Services.How to ApplyComplete the online application which can be found at:http://www.canadahomestayinternational.com/algonquin.shtmlAfter reviewing your application, Canada Homestay International, will send you aninvoice and, following the payment, you will be sent a confirmation letter withinformation describing your host family.Contact informationFor Ottawa or the Capital Region:573 Cole AvenueOttawa, ON K2A 2B4FAX: 613 693http://www.canadahomestayinternational.com/index.shtmlResidenceThe Woodroffe campus in Ottawa has three residence facilities with a total of 525 twobedroomsuites, accommodating up to 1,050 students. Furnished suites includetelephone service, high-speed Internet access, cable TV, utilities and lighthousekeeping. All residence facilities have 24-hour security services, controlled-accessentry and an on-site counsellor. Each residence features laundry facilities, commonlounges and a games room with a pool table and big-screen TV.25

Contact the Residence directly to find out the fees.For more information on residence life and to find out how to apply, contact:Algonquin College Residence1385 Woodroffe Ave.Ottawa ON, K2G 1V8Phone: 613-727-7698Fax: 613-727-7647Other Housing OptionsStudents who wish to live on their own orwith friends may consider other housingoptions such as apartment rentals orrenting a room.If you'd prefer to live off campus, the Students’ Association, Student Commons, has adirectory listing of apartments and shared accommodations available for renting.Renting an apartment could cost between $700-$1,000 CAD per month (or more). Extraexpenses to consider are the telephone installation, monthly telephone bills, householdinsurance, hydro, transportation, and food. Renting a room in someone’s house couldcost between $400-600 CAD/month. Extra expenses to consider will be telephoneinstallation, monthly telephone bills, and food.Housing Search TipsIf you are from outside Ottawa, we recommend making arrangements to spend a fewdays in the city while looking for accommodation.Mobile Learning Centre (MLC) room C102http://www2.algonquincollege.com/mlc/With a focus on a modern student learning centre that promotes and encourages theuse of mobile devices, the Mobile Learning Centre provides technology-driven studentcollaboration options, mobile study spaces and access to virtual solutions that provideadditional learning resources. Students may borrow mobile devices or come with theirown to benefit from full access to the college network, printers, e-resources, studentservices, and numerous virtual resources all from within the Mobile Learning Centre.26

Mobile Learning Centre offers Coaches as well. Coaches are on-hand to help studentsidentify solutions to difficulties with their English and math studies and computerresources through face-to-face coaching and virtual applications. To book anappointment visit the following web site: http://lyceum.algonquincollege.com/lrc/mlc/Peer Tutoring – E217http://www3.algonquincollege.com/counselling/resources/peer-tutoring/The Student Tutoring Service matches registered students who are having academicdifficulties with trained students for one-to-one tutoring. If a match is available, sessionsmay start within as little as 48 hours after matching. Each hour of tutoring costs thestudent $5; students with severe financial hardship can apply to the Peer TutoringCentre for help in covering costs.For the Woodroffe Campus:Please note that you MUST be on campus or have a VPN established in order toaccess the on-line application system.Drop by the Peer Tutor Center in the Student Commons,Call us at (613)727-4723 ext. 6661Students’ Association (SA) – Student Commons E114The Algonquin Students' Association is a not-for-profit corporation with over 30 years ofservice. It is their mission to create an environment that inspires a passion for studentsuccess. A Board of Directors governs the Students' Association and they make all thekey decisions that affect you, the student. They govern the management of thecorporation and are your voice in the upper echelons of the College Administration.Without these dedicated individuals, many important student issues would not beadvocated.The Students’ Association also has information on Housing, has a Game Area,Emergency Hotline, and provides services that include scanning, photocopying, alongwith many other services. For more information please visit the following website:http://www.algonquinsa.com27

If you ever have any questions or concerns please feel free to stop by the StudentCommons building or call at 727-4723 ext. 7711.Faxing and scanning servicesThe Students’ Association, Student Commons, offers free faxing and scanning (20pages in total per semester) for all academic related material. This service applies tofull-time, activity fee paying students only.Student Success Specialistshttp://www.algonquincollege.com/studentsuccess/index.htmSchool of BusinessNastia Touhlova Jan StricklandRoom B337d Room B434aExt. 7024 Ext. 5261School of Media and DesignDeborah BuckRoom N219Ext. 5503School of Advanced Technology and School of Transportation & Building TradesLisa LambRoom CA523aExt. 5196School of Business and School of Hospitality and TourismIrene MitaniRoom B434a - Mon & TuesRoom H217F - Wed- Fri.School of Health, Public Safety and Community StudiesKaren GendronRoom P112aExt. 7558General Arts and ScienceSharon SmithJay SmithRoom B144dRoom B144dExt. 2253 Ext. 2253Perth Campus28

Cheryl GiffRoom 23613-267-2859 ext. 5637Pembroke campusShelly WaplingtonRoom 215613-735-4700 ext. 2803Want to know who your program coordinator is? Visit the following web site:http://www.algonquincollege.com/studentsuccess/coordinator.htmStudent Employment Services – E350Student Employment Services is set up to help students find employment, developresumes, and provide information on Job Fairs.Please visit the Students’ Services website for more information.http://www.algonquincollege.com/studentservices/TransportationOC Transpo http://www.octranspo1.com/Whether you’re going from Orléans to Barrhaven or downtown Ottawa to Gatineau, OCTranspo can take you. They provide comprehensive transit services to nearly onemillion people in Ottawa. The OC Transpo fleet has over 1,000 buses and three trainsserving nearly 370,000 daily riders.OC Transpo’s mandate is to deliver safe, reliable, and courteous service at areasonable price. Transit use benefits the community by reducing greenhouse gasemissions, traffic congestion, and the requirement for more roads.The Transitway is a dedicated system that runs from one end of Ottawa to the other,and is open only to OC Transpo and emergency vehicles. Since public vehicles areforbidden access to the Transitway it is unaffected by regular traffic delays. This meansquick, comfortable, and easy travel, no matter what time of day!Taxi LinkIf you’re travelling by bus after midnight, and need a taxi to complete your trip home, ataxi will meet you at a designated taxi pick up location at most Transitway Stations.Just call a taxi company on your cell phone or a pay phone and provide the name of thestation and your approximate arrival time.29

If you don’t have a cell phone or a quarter, your bus operator may be able to assist you— just ask. The operator may be able to arrange for a taxi to meet you at a station.Some exceptions apply and service cannot be guaranteed, but they will do their best.For pick up at stations east of Lincoln Fields:Blue Line 613-238-1111Capitol 613-744-3333For pick up at stations in Nepean and Kanata:DJ’s 613-829-9900Westway 613-727-0101Academic InformationAcademic CoachingBursariesEnglish 1 and English 2 for International StudentsFee PaymentsInternational Student AwardsOmbudsmanOnline CoursesPlagiarismTranscriptsAcademic CoachingTo help you succeed in your courses, we have an Academic Coach available to assistyou one on one with editing, writing skills, presentation skills, role playing to help withyour conversational skills etc.The times and dates of the Academic Coaching will be sent to your Algonquin Emailonce confirmed.30

In order to take part and receive one on one help with Sharon Sobers, the internationalAcademic Coach, you must sign up for coaching on a sign up sheet found in front of theIEC office, room C429.Because we want you to succeed, You can only book one appointment per week andonly up to weeks at a time. If an individual student books many appointments and anew student requires help during the other student’s schedule, the student with manybookings will be asked to give up his/her appointment(s).Bursaries and Financial AidThe Finance Aid Office administers federal and provincial student loan programs,scholarships and bursaries; general and program-related bursary funding from moneydonated by the College, individuals, companies and other organizations.International students are not eligible for scholarships or financial assistance.Financial Aid Office1385 Woodroffe Avenue, Room C225 (C Bldg. 2nd floor)Ottawa, Ontario K2G 1V8(613) 727-4723 Ext. 7678FAX: (613) 727-7604E-mail: financialaid@algonquincollege.comStudent BursariesThere are three International Students Bursaries:1. The Tai Lang Liu and Linhai Tian Emergency Fund - For students fromMainland China who carry a valid study permit who have an emergencysituation.2. SA International Study Bursary - For international students with a valid studypermit who are currently registered at college and have paid the student activityfee and have an emergency situation.3. Kayode Modeste Emergency Fund – For International Students who carry avalid study permit and have an emergency situation.Please note that these bursaries are not intended to cover tuition fees or livingexpenses.http://www.algonquincollege.com/financialaid/BursariesCollegeWide.htmlFor more information on Student Bursaries please contact the Financial Aid office inroom C225.31

English 1 and English 2 for InternationalIf you require a Communications 1 (ENL1813*) or Communications 2 (ENL1823*)credit, you can register for the English 1 for International (ENL5282) or the English 2 forInternational (ENL5283). The English 1 and English 2 for International courses aresubstitutes for the regular Communications 1 (ENL1813*) and Communications 2(ENL1823*) courses. This means that the English 1 and English 2 for Internationalcourses are not equivalent to the regular English 1 and English 2 courses. If youregister in the International English 1 or English 2 courses, you will receive a credit forthese courses towards your program of study. If you are planning to transfer toUniversity in the future, the English 1 and English 2 for International will most likely notbe considered for a transfer of credit.Notes1. Consult with your academic advisor to find out if you will require additionalcourses if you choose the English for International courses. If you are studyingcertain programs, the English for International courses are not recommended.2. If English is not your first language, English 1 for International or English 2 forInternational is highly recommended. The English 1 and English 2 forInternational courses were designed for International students who havepreviously studied English as a Second Language.3. For International students who are strong in the English language and/or Englishis the first language, we do not recommend the English 1 and English 2 forInternational courses.4. These courses do not apply to students studying in the English as a SecondLanguage program.5. The English 1 and English 2 for International courses consist of 4 hours ofinstruction per week. Classes will be two evenings a week from 6:00 p.m. to 8:00p.m. The English for International classes will begin the week of September10th.If you are interested in changing your current Communications 1 (ENL1813*) orCommunications 2 (ENL1823*) class to the English 1 for International (ENL5282) orEnglish 2 for International (ENL5283),Please contact Michelle Cameron at camerom@algonqcollege.com.Don’t forget to include your student #.Fee PaymentsFees Due Dates for Post-Secondary Programs32

July 15 for the Fall TermNovember 15 for the Winter TermApril 1 for the Spring TermMore information about fees is found at this web site:http://www3.algonquincollege.com/ro/pay/payment-options/You may pay your fees online via ACSIS or at the Registrar’s office, room C150.Note: New students accepted after the Fees Due Date must pay their fees immediatelyand may be charged a late penalty fee of $100.Payment may be made by Bank TransferForward your payment to:Bank of Montreal1381 Woodroffe AvenueOttawa, Ontario Canada K2G 1V7Bank Transit #24426 Account # 1056-981Swift code: BOFMCAM2ABA # 026 0077 60** Be sure to include your full name and student ID number or Date of Birth on thetransfer information.** Please fax a copy of the bank transaction to the attention of:Sue Hodgins at 613-727-7665If any of these dates fall on a holiday or weekend, the last date for fee payment withoutpenalty will be the first working day following the holiday/weekend. Fees paid by mail,fax or telephone must be received in the Registrar’s Office by the close of business onthe Fees Due Date. A late payment fee of $100.00 will be levied if fees are paid orreceived, after the close of business on the due date.Returning students who are unable to pay their fees on or before the fees due dateshould contact their Client Service Officer, in the Registrar’s Office, to ensure their seatin the program will be held.The awards are:International Student Awards• The International student Award for the School of Advanced Technology andTransportation and Trades• The International student Award for the School of Business• The International student Award for the School of Health & Community Studies(include Police and Public Safety)33

• The International student Award for the School of Hospitality and Tourism• The International student Award for the School of Media & Design• The International Student Award for the Language Institute• The International Student Leadership AwardStudents registered at the Pembroke and Perth campus will be included in theappropriate school tied to their program of study.The awards for each school will be based on the highest cumulative GPA. If there ismore than one student with the same GPA, the IEC will determine the recipient by thehighest GPA in the final semester. The awards will be awarded to an Internationalstudent with the highest GPA in each of the five schools, who was registered full-time,has paid International fees, has graduated and who has a valid study permit.The 7 th award is called The International Student Leadership Award. This award will beawarded to an International student who has demonstrated outstanding leadership andparticipation in student activities in the College Community. The International studentmust be registered full-time and must have a valid study permit. Each award is worth$300.Ombudsperson – E112the Office of the Ombudsman at Algonquin College. Serving all three campuses, theoffice provides a safe space for students, faculty, and staff to seek advice andassistance, and for students to pursue the resolution of any college-related concernthrough an independent, impartial, and confidential process. The use of our services isvoluntary and free to any member of the Algonquin College community.34

Office of the OmbudspersonAlgonquin CollegeContact UsEmail:ombuds@algonquincollege.comPhone (confidential line): 613 727-4723 Ext.5306Fax (confidential line): 613 727-7708.Online CoursesThese courses are delivered solely online via Blackboard - the College's web-basedcourse management system. General Education electives and Distance Educationcourses are delivered through Blackboard.What You Should Know About Online LearningOnline work is just as important as work that is done in class.Online assignments are important learning activities. They contribute to your overallmark. Most importantly, they are a means of learning and reviewing course content.It is important to set aside enough time to complete online work.Since you can access your assignments anytime with Blackboard, it is tempting to putoff working on them. However, time will slip away from you if you don't plan time forcompleting assignments.Log in to Blackboard and check your email regularly.Teachers will communicate with you through Blackboard (announcements) and throughemail.PlagiarismDefinition:“Plagiarism, whether done deliberately or accidentally, is defined as presentingsomeone else’s work, in whole or in part, as one’s own. It includes the verbal or writtensubmission of another work without crediting that source. This applies to ideas,35

wording, code, graphics, music, and inventions. It includes all electronic sources,including the Internet, television, video, film, and recordings, all print and writtensources, such as books, periodicals, lyrics, government publications, promotionalmaterials, and academic assignments; and all verbal sources such as conversationsand interviews. Sharing one’s work with other students is also considered an act ofplagiarism.”http://www2.algonquincollege.com/directives/policy/plagiarism/Academic IntegrityAcademic integrity simply means academic honesty; it is a matter of principle to givecredit where credit is due. It demonstrates that you respect original thinking andacknowledge others’ work and ideas. Regardless of which educational institution youare attending, plagiarism is stealing and has consequences in the academic world.Algonquin College is no different. The College takes plagiarism very seriously and willnot tolerate academic dishonesty on any level. The academic directive, which governsAlgonquin’s policies, states the following on plagiarism:Students who commit acts of academic dishonesty, also known as cheating, will besubject to disciplinary action.Â. The disciplinary action will reflect the severity of theoffence, up to and including  suspension from the College Â. Repeated offences bythe same student will result in a more serious penalty than the one previously imposed.(Algonquin College Directives, Plagiarism)Academic sanctions can vary from having to complete a course on academic integrityall the way to being suspended from your program or from the College. Any academicsanction that a student receives will remain on his or her file for one year.Make sure that you keep track of where you found the information. Help is available ateach campuses' library desks and within the Student Success Labs that may beavailable at each campus. .ÂCommon Myths About PlagiarismHere are six common myths about plagiarism that often get students into trouble whenwriting:1. Plagiarizing by accident makes it less of an offense.Plagiarism is stealing, whether it is done intentionally or not.2. Buying papers or assignments gives you ownership of the work.Buying an essay does not mean you own it.3. Using quotes around borrowed text is a proper citation.If you are quoting someone directly, then you must follow the quotation rule, whichmeans placing quotations around the entire quoted text and including a citation at the36

end of the sentence in parentheses. Any citation that is used in your work must becorrectly formatted in APA or MLA style and then a complete citation of the work isrequired in your bibliography. If you have paraphrased any ideas in your own words,then you need only a citation at the end of the sentence and not quotation marks.4. It is acceptable to cut and paste text or images from the Internet.Information and images from the Internet are not public domain. Therefore copied textor images from websites must also include a citation. All material is copyrighted,whether it says so or not. For more information on copyright, please visit the Librarywebsite on copyright.5. You don’t need a bibliography if you used the Internet.Actually, you do require a bibliography if you use the Internet or any other source fordoing your assignments.6. My mark won’t be affected if one of my group partners gets caught for plagiarizing. Ifyou are working in a group, all members are responsible for the academic integrity.Therefore, it is essential that everyone in your group knows how to properly cite work.http://www.algonquincollege.com/lrc/library/services/studyguides/plagiarism.htmlPlease visit the following web site to learn more about Algonquin College’s policy aboutPlagiarism: http://www2.algonquincollege.com/directives/policy/plagiarism/TranscriptsAfter each semester and/or after each level of your program, you will receive bymail/post, an official transcript which lists the course(s) you have taken as well as yourfinal grade(s) / mark(s).The transcript is the official document issued to you by the College. If you areregistered in a certificate, Diploma or Degree program, you will receive yourCertificate, Diploma or Degree after you successfully complete all courses relatedto your program of study.How do I get my transcript?In Person, by Mail or by Fax:Complete a Transcript Request Form at:http://www.algonquincollege.com/ro/Forms/RO083TranscriptRequestForm.pdfBe sure to provide your signature and all pertinent information: full name (and anyprevious names), full address, date of birth, program name, and years of attendance. Ifyour transcript is being sent to a third party, please provide their complete address, your37

eference number and the contact person. Send your request to the following addressor fax.Algonquin CollegeRegistrar’s OfficeRoom C1501385 Woodroffe AvenueNepean, ON K2G 1V8Fax: 613-727-7767Please note: If you are encumbered for outstanding fees, you will not receive atranscript or a certificate/diploma until all fees are paid in full.Quick ReferenceCanadian HolidaysFood and BeverageIncome taxInternational Student ClubUpcoming EventsCanadian HolidaysCanada's Statutory Holidays 2013 2014New Year's Day January 1 Jan 1Valentine's DayNot a Statutory HolidayFamily DaySee Provincial HolidaysFebruary 14February 18February 14February 17Good Friday March 29 April 1838

Easter Monday April 1 April 21Victoria Day May 20 May 19Canada Day July 1 July 1Civic Holiday August 5 August 3Labour Day September 2 September 7Thanksgiving Day October 14 October 12Remembrance Day November 11 November 11Christmas Day December 25 December 25Boxing Day December 26 December 26Food and BeverageAlgonquin College has a wide variety of dining locations spread thought out entirecampus.Enjoy a selection of fresh-brewed coffee and delicious baked goods. For a heartylunch, have a delicious deli sandwich prepared on a variety of multi-grain breads. Alsoenjoy a bowl of our hot soup, meat or vegetarian chilli and many other quick snacks forthe person on the go.Food and beverage location are located at the following:Marketplace Food Court—D BuildingThe First Cup Deli—C BuildingThunder Alley—A BuildingThe Portable Feast—B BuildingBits and Bites—T Building35 th Street Market Café—ResidenceThe Fix Eatery – ACCE BuildingFor more information about meal plans or dining at Algonquin College please visit thefollowing:http://www.algonquincollege.com/ancillary/food_and_beverage/services/dining.html39

The application for the student meal plan is found at this web site:https://onlineplan.algonquincollege.com/Income Tax (Canada Revenue Agency)The Canada Revenue Agency (CRA) administers tax laws for the Government ofCanada and for most provinces and territories; and various social and economic benefitand incentive programs delivered through the tax system.Learn more about income tax at this web site: http://www.cra.gc.ca***Please note that the staff in the International Education Centre, room C429, areunable to provide assistance concerning income tax inquiries.We recommend that you contact the following for information concerning income tax:http://www.cra.gc.caInternational Tax Services OfficeCanada Revenue Agency2204 Walkley RoadOttawa, Ontario K1A 1A8Monday to Friday from 8:30 a.m. to 5:00 p.m.(Holidays excluded)Toll free number: 1-800-267-5177Fax number: 613-941 2505One of the documents you will require when completing your income tax is tuition andeducation amounts certificate (T2202A). This certificate will be available to you at the40

end of February or early March on ACSIS (https://acsis.algonquincollege.com). If youcannot access the T2202A on ACSIS, please visit the Finance Office in room C550 foryour T2202A.If you do not have a Social Insurance Number (SIN), you will be required to completethe form at this web site for an Individual Tax number (ITN):http://www.cra-arc.gc.ca/E/pbg/tf/t1261/README.htmlIncome tax is processed for the previous year. For example, in 2013, individuals willcompleted taxes for the year 2012 (January 1 – December 31, 2012).The International Education Centre will organize an income tax seminar in March.Information will be sent to you by email in February to confirm the dates.International Student Club (ISC)The ISC offers a supportive environment for any student. It is a support group forstudents on personal and academic levels. Activities such as game nights, potlucks,movie and comedy nights, etc will be planned.The ISC encourages you to come and join ISC events and meet new friends, learnabout different countries and cultures and experience the different types of food at thepotlucks.So please join us in making a difference for International Students.You can visit us at:https://www.facebook.com/groups/7130004255/#!/groups/145804265507556/Stay posted for upcoming ISC events. Please note that event information will be sent toyou by email to your Algonquin email address. You can also check about upcomingevents on Facebook.Upcoming Events:t41

Good luck and let us know if we can be of help!!!Room C429International Education Centre (IEC)Many thanks to Arthur Nwachukwu for the pictures! Many are featured in this handbook. Arthuris a recent graduate of the Photography program.42