Annual Report Maroc Telecom

Stimulating the Developmentin AfricaMauritelThe Al Jiwar ServiceThis service allows subscribers to use their Mauritel Al Jiwar number in Senegal andMali. Receiving calls is free and the program is offered at a low rate.Landline and Internet ActivityWith a fleet of nearly 41,000 lines as of December 31, 2009, and in addition toresidential and business customers, Mauritel’s clientele is composed of téléboutiquesconnections of up to 5% of the landline fleet, which promotes access to Landlinetelephony to a greater number of people. Mauritel offers Internet access via thetelephone network STN, ISDN links, leased lines and ADSL, launched in 2006. TheInternet accounts for 6000 clients.In March 2009, Mauritel launched the “Ehli Anytime” and “Ehli Evening &Weekend” solutions, two types of capped plans with the refill option, allowing forunlimited communications to Mauritel landline numbers at great prices.The Internet activity was marked by lowering of ADSL subscriptions and RTC pricesand the doubling of data throughput for existing subscribers.Distribution - The key of our commercial policyIn addition to its 22 official branches and its resellers network consisting of localshops, bookshops and other telecom products retailers In 2009, Mauritel diversifiedits distribution channels by signing partnership agreements at the national level withorganized tours such as E-Telecom and Top Technologie (a national leader in IT, officeautomation, telecommunications and even cold chain solutions.)2009 Annual Report