Annual Report Maroc Telecom

ESTABLISHING OUR STRATEGYON SOLID FUNDAMENTALSNetworks and Information Systems - a strategic toolToday, the client is connected to a global communications network providing a widearray of services. It is not only talk-time that is made available, but also more andmore diversified services.Maroc Telecom has to provide increased reliability and simplicity, including throughthe convergence of mobile, Landline and Internet services. To this end, it organizesits networks and information systems in the best possible manner, to aim foroperational excellence.An ambitious investmentprogram ofMAD 4.8 billionsigned in 2009i.e 18.5%of the 2009 TurnoverThe investment agreementbetween the Government ofMorocco and Maroc TelecomInvesting for a greater coverage and an ever increasingquality of servicesInvestments made in 2009 helped expanding the GSM network, covering thenumber of 2G BTS to a total of 5900. At year end, Maroc Telecom covered every city,urban center, municipal and mains road and most rural communities. For 98% of thepopulation spread throughout the Kingdom’ regions, access to mobile telephony isnow possible - contributing to the local development.Nearly 2,530 rural villages have benefited from the network coverage in 2009thanks to the installation of 316 new sites, as provided by the PACTE program, forwhich Maroc Telecom has committed to link 7340 small towns to the Mobile networkbetween 2008 and 2011.Maroc Telecom has also developed considerably its third generation network withover 1,100 nodesB (or 3G access points) newly installed in 2009, bringing to nearly2,200 the number of access points deployed to provide advanced services, includingbroadband Internet.To ensure service quality meets the requirements of its customers, even during peakperiods such as Eid Al Fitr and Eid Al Adha Maroc Telecom also devoted significantinvestment to the heart of Mobile network and service platforms.of MAD 10.5 billionfor the years 2009-20113 key axes:• Increased capacity to ensure theflow of traffic with a high levelof service quality through nextgenerationtechnologies andImplementation of convergedservices on landline and mobilesolutions (unlimited phone, TVover ADSL, Broadband Internet ...)• Increase international capacitywith the Atlas Offshore cableand construction of an opticalfiber cable, linking the city ofLaâyoune in Southern Morocco toNouakchott in Mauritania, whileserving the provinces of Boujdour,Dakhla and Aousserd• Coverage in remote rural andmountainous areas within thetelecommunications access PACTEprogram2009 Annual Report