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ESTABLISHING OUR STRATEGYON SOLID FUNDAMENTALSPerformances can be explained by <strong>Maroc</strong> <strong>Telecom</strong>’s operational efficiency itsnetworks and information systems, the expertise of its human resources and highcapillarity of its distribution network.Solid fundamentals that allow it to offer the highest quality of customer service.The operator continuously invests towards the optimization of these strategicresources.Gradually migrating systems to more modern technologies and ever faster speeds,developing employee skills and assisting the latter in meaningful work projects,creating bonding spaces between the brand and customers, are <strong>Maroc</strong> <strong>Telecom</strong>’sstrategic issues.2009 <strong>Annual</strong> <strong>Report</strong>