FAQ's for “Cool phones at low Prices” promotion 1 ... - Digicel Jamaica

FAQ’s for “Cool phones at low Prices” promotion1. What is the “Cool Phones at Low Prices” Promotion?The “Cool Phones at Low Prices” Promotion gives Prepaid customers the opportunity topurchase either a:Alcatel OT-208 at a discounted price of $1,550 or aCoral C640 at a discounted price of $1,950 Each customer will receive free bonus credit with the handset, and handsetand SIM purchase. Prices do not include GCT.2. What is the promotional period?Promotion begins on Friday, October 1, 2010 and ends on Sunday, October 31,2010.3. Who can participate in the “Cool Phones at Low Prices” Promotion?All new and existing Digicel customers who purchase the selected handset fromauthorized Digicel dealers during the promotional period are eligible to receivethe promotional offering.4. How does this promotion work?HandsetDiscounted +GCTPhone OnlyBonus CreditPhone + SimBonus CreditAlcatel OT-208 $1,550 $200 $300Coral C640 $1,950 $200 $300Customers who purchase any of the handsets under this Promotion shall receivefree credit as stated amounts in the table aboveIf the customer purchases the phone and a SIM card they will receive $300 callcredit

If the customer purchases phone only they will receive $200 call creditThe $200/$300 credit will be handed to the customer upon purchasing a handsetincluded in the promotion.5. How is the credit added to the customer’s account?Prepaid customersJ$200 credit will be given to the customer upon purchase of a handset only in thepromotion.J$300 credit will be given to the customer upon purchase of a handset and SIM inthe promotion.6. What can prepaid customers use the credit for?There is no restriction for the credit; it can be used to make On-Net and Off Netcalls, text and all other services.Credit will be added to the MAIN ACCOUNT7. Can the “Cool Phones at Low Prices”” Promotional Credit be transferred viaCredit U?YES, the credit will be added to main balance so Credit U is applicable.8. Are corporate hybrid and dual account customers required to use the dialing prefix*949 when making a call?Yes. Corporate hybrid and dual account customers are required to dial *949before the number being dialed in order to use the credit.9. How do customers check their credit received from the “Cool Phones at LowPrices” Promotion?Prepaid and customers will enter *120# to check their balance as normal, as creditwill be added to the MAIN ACCOUNT.10. When will the credit expire?

$J200 credit will expire 28 days after the credit is added to the account$J300 credit will expire 35 days after the credit is added to the account11. Can I use the credit to activate service subscriptions (e.g. VIP, Prepaid Blackberry)YesCredit will be added to the main account, so credit may be used for payment ofservices, subscription fees, send SMS, MMS, data and/or to call promotionalnumbers.TERMS AND CONDITIONS APPLICABLE TO THE DIGICEL‘Cool Phones at Low Prices’ Promotion1. The ‘Cool Phones at Low Prices' promotion, ‘the Promotion’, is available to all new andexisting Pre-paid Digicel customers (‘Customers’)2. The Promotion begins on Friday 1 October 2010 and shall end on Sunday 31 October2010, subject to the availability of stock or until such earlier or later date as may bedetermined by Digicel (the ‘Promotion Period’)3. During the Promotion Period, Pre-paid Customers can purchase, subject to availabilityof stock supplies, the following discounted Handsets:Pre-paid HandsetsHandsetDiscounted excl.GCTPhone OnlyBonus CreditPhone + SimBonus CreditAlcatel OT-208 $1,550 $200 $300Coral C640 $1,950 $200 $3004. The Prices listed above do not include GCT.5. Customers who purchase any of the Pre-paid handsets under this Promotion shallreceive $200 free Digicel credit to their main account at the time of purchase.

6. Customers who purchase any of the Pre-paid handsets under this Promotion in additionto a Pre-paid/Flex sim card shall receive $300 free Digicel credit to their main account atthe time of purchase.7. Digicel reserves the right to at any time vary the terms of the Promotion, to amend itsTerms and Conditions, or to withdraw the Promotion. In any of these events notice willbe given via media advertisements (including via Digicel’s website) or messages tosubscribers and will be effective immediately or as of the date referred to in suchnotifications.