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Delivery Program 2012-2016 - Coffs Harbour City Council - NSW ...

Delivery Program 2012-2016 - Coffs Harbour City Council - NSW ...

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Our Vision, Purpose, Strategic Themes, Standards, Goals and ValuesOur Vision: <strong>Coffs</strong> <strong>Harbour</strong> – the Healthy <strong>City</strong>, the Smart <strong>City</strong>, the Cultural <strong>City</strong> for a Sustainable FutureOur Purpose: To make <strong>Coffs</strong> <strong>Harbour</strong> a better place to live, as a regional city for present and future communitiesStrategic Themes: The <strong>Coffs</strong> <strong>Harbour</strong> 2030 Community Strategic Plan identifies five Vision ‘themes’:• Learning and prospering• Looking after our community• Looking after our environment• Moving around• Places for living<strong>Council</strong>’s <strong>Delivery</strong> <strong>Program</strong> and Operational Plan are aligned with the five 2030 themes and one additional theme:• Our <strong>Council</strong>Our Standards:<strong>Council</strong> will work to ensure that interaction with the community we serve is conducted with impartiality and fairness, honesty and trust,courtesy and respect.We will adapt to community needs, be innovative in the provision of services, and businesslike in the stewardship of the community’sresources.We will deliver friendly, effective, efficient and timely services.Corporate Goals:• Corporate sustainability• Respect for the individual, whether customer or employee• The pursuit of excellence• Outstanding customer serviceOur Core Values:• Teamwork• Effective Communication• Professionalism• Innovation• Integrity• AchievementOur aim is to assist <strong>Coffs</strong> <strong>Harbour</strong> in fulfilling the city’s motto: “Progress and Prosper”<strong>Coffs</strong> <strong>Harbour</strong> <strong>City</strong> <strong>Council</strong> – <strong>2012</strong>/<strong>2016</strong> <strong>Delivery</strong> <strong>Program</strong> – 28 June <strong>2012</strong> Page 4

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