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Beijing-parking-ITDP-China

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Software systemTo be able to have all hardware in continuouscommunication with each other and the centralsystem, numerous intelligent software systemsare needed for data storage, inquiry, analysis,surveillance and other operations. An integratedIT system is necessary to fulfil all tasks of <strong>parking</strong>management and operation.Technical Operations Management subsystem:●●Automatic collection, analysis and reaction totechnical alerts from the smart <strong>parking</strong> meters●●Automatic collection, analysis and reportingof financial data from the smart <strong>parking</strong>meters●●Automatic start and process control of wheelclamping or towing in case of <strong>parking</strong> inillegal locations (on-street, sidewalk, setback,etc.)●●Provide data and control of the <strong>parking</strong> occupancyLED boards●●Visual presentation of the status and activitiesof the smart <strong>parking</strong> meters (technicaland financial data), inspectors, technicians,maintainers, collectors, wheel clampers, trafficsigns, road paintings, occupancy boards, toensure a fully transparent operation.Account Management subsystem:●●Background subsystem for smart <strong>parking</strong>meters and cell phone payment●●Cash-free payment solutions●●User interface for drivers (via internet) totrack their <strong>parking</strong> and change their settings●●Full functions for customers’ balance inquiry,charging and other serviceMobile Payment application:●●Simple-to-use user interface●●Presenting free <strong>parking</strong> places near to theposition of the driver on map (<strong>parking</strong>guidance)●●Extremely easy to start and stop <strong>parking</strong>●●Real-time showing of time and costs of ongoing<strong>parking</strong>●●Parking History and Change settings functionPDA subsystem for surcharge generation,technical operation, money collection andwheel clamping:●●Large scale of automatization of surchargegeneration●●Minimizing human errors by strictly regulatedprocesses●●3G/4G communication via mobile internet●●Tracking the activities of the street staffDedicated subsystem for surcharge management:●●Collecting the surcharges from the inspectors’PDA-s●●Full functionality for managing customers’complaints at the front- and back-office●●Automatized notice letter generation, complainthandling, user interface for customersfor checking their surcharges.Real-time data on the <strong>parking</strong> situation outside arevisible to the <strong>parking</strong> operator and government whichboth have access to the data. Operations and troubleshootingare managed from here.<strong>Beijing</strong> Parking, <strong>ITDP</strong>-<strong>China</strong> 1311 March 2015

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