2001 Cadillac Catera Owners Manual - Files
2001 Cadillac Catera Owners Manual - Files 2001 Cadillac Catera Owners Manual - Files
When contacting Cadillac, please remember that yourconcern will likely be resolved at a dealer’s facility.That is why we suggest you follow Step One first ifyou have a concern.STEP THREE -- Both General Motors and your dealerare committed to making sure you are completelysatisfied with your new vehicle. However, if youcontinue to remain unsatisfied after following theprocedure outlined in Steps One and Two, you shouldfile with the GM/BBB Auto Line Program to enforceany additional rights you may have. Canadian ownersrefer to your Warranty and Owner AssistanceInformation booklet for information on the CanadianMotor Vehicle Arbitration Plan (CAMVAP).The BBB Auto Line Program is an out of court programadministered by the Council of Better Business Bureausto settle automotive disputes regarding vehicle repairs orthe interpretation of the New Vehicle Limited Warranty.Although you may be required to resort to this informaldispute resolution program prior to filing a court action,use of the program is free of charge and your case willgenerally be heard within 40 days. If you do not agreewith the decision given in your case, you may reject it andproceed with any other venue for relief available to you.You may contact the BBB using the toll-free telephonenumber or write them at the following address:BBB Auto LineCouncil of Better Business Bureaus, Inc.4200 Wilson BoulevardSuite 800Arlington, VA 22203-1804Telephone: 1-800-955-5100This program is available in all 50 states and the Districtof Columbia. Eligibility is limited by vehicle age,mileage and other factors. General Motors reserves theright to change eligibility limitations and/or discontinueits participation in this program.Customer Assistance for TextTelephone (TTY) UsersTo assist customers who are deaf, hard of hearing, orspeech-impaired and who use Text Telephones (TTYs),Cadillac has TTY equipment available at its CustomerAssistance Center. Any TTY user can communicatewith Cadillac by dialing: 1-800-833-CMCC (2622).(TTY users in Canada can dial 1-800-263-3830.)7-3
Customer Assistance OfficesCadillac encourages customers to call the toll-free numberfor assistance. If a U.S. customer wishes to write toCadillac, the letter should be addressed to Cadillac’sCustomer Assistance Center.United StatesCadillac Customer Assistance CenterCadillac Motor Car DivisionP.O. Box 33169Detroit, MI 48232-51691-800-458-80061-800-833-2622 (For Text Telephone devices (TTYs))Roadside Assistance: 1-800-882-1112From:Puerto Rico:1-800-496-9992 (English)1-800-496-9993 (Spanish)U.S. Virgin Islands: 1-800-496-9994Fax Number: 313-381-0022CanadaGeneral Motors of Canada LimitedCustomer Communication Centre, 163-0051908 Colonel Sam DriveOshawa, Ontario L1H 8P71-800-263-3777 (English)1-800-263-7854 (French)1-800-263-3830 (For Text Telephone devices (TTYs))Roadside Assistance: 1-800-268-6800Mexico, Central America and CaribbeanIslands/Countries (Except Puerto Rico andU.S. Virgin Islands)General Motors de Mexico, S. de R.L. de C.V.Customer Assistance CenterPaseo de la Reforma # 2740Col. Lomas de BezaresC.P. 11910, Mexico, D.F.01-800-508-0000Long Distance: 011-52 - 53 29 0 8007-4
- Page 268 and 269: CAUTION:Operating the engine with t
- Page 270 and 271: Automatic Transmission FluidIt is n
- Page 272 and 273: NOTICE:When adding coolant, it is i
- Page 274 and 275: CAUTION:Turning the surge tank pres
- Page 276 and 277: When to Check Power Steering FluidI
- Page 278 and 279: There are only two reasons why the
- Page 280 and 281: NOTICE:Continuing to drive with wor
- Page 282 and 283: High Intensity Discharge (HID) Ligh
- Page 284 and 285: 4. Squeeze the retaining clip toget
- Page 286 and 287: 2. On the outboard side of each low
- Page 288 and 289: Wiper Blade ReplacementWindshield w
- Page 290 and 291: Inflation -- Tire PressureThe Tire-
- Page 292 and 293: CAUTION:Rust or dirt on a wheel, or
- Page 294 and 295: Uniform Tire Quality GradingQuality
- Page 296 and 297: Each new wheel should have the same
- Page 298 and 299: Appearance CareRemember, cleaning p
- Page 300 and 301: Care of Safety BeltsKeep belts clea
- Page 302 and 303: Cleaning Exterior Lamps/LensesUse o
- Page 304 and 305: Finish DamageAny stone chips, fract
- Page 306 and 307: Vehicle Identification Number (VIN)
- Page 308 and 309: Power Distribution Fuse BlockThis f
- Page 310 and 311: Fuse Usage4 RH and LH Rear Seat Cus
- Page 312 and 313: Relay BoxThe relay box is located o
- Page 314 and 315: Fuse/Relay Usage5 A/C Compressor Re
- Page 316 and 317: Section 7Customer Assistance Inform
- Page 320 and 321: GM Mobility Program for Personswith
- Page 322 and 323: Roadside Service AvailabilityWherev
- Page 324 and 325: Courtesy Rental VehicleWhen your ve
- Page 326 and 327: REPORTING SAFETYDEFECTS TO THECANAD
- Page 328: 2001GMSHIPTOORDER TOLL FREE(NOTE: F
When contacting <strong>Cadillac</strong>, please remember that yourconcern will likely be resolved at a dealer’s facility.That is why we suggest you follow Step One first ifyou have a concern.STEP THREE -- Both General Motors and your dealerare committed to making sure you are completelysatisfied with your new vehicle. However, if youcontinue to remain unsatisfied after following theprocedure outlined in Steps One and Two, you shouldfile with the GM/BBB Auto Line Program to enforceany additional rights you may have. Canadian ownersrefer to your Warranty and Owner AssistanceInformation booklet for information on the CanadianMotor Vehicle Arbitration Plan (CAMVAP).The BBB Auto Line Program is an out of court programadministered by the Council of Better Business Bureausto settle automotive disputes regarding vehicle repairs orthe interpretation of the New Vehicle Limited Warranty.Although you may be required to resort to this informaldispute resolution program prior to filing a court action,use of the program is free of charge and your case willgenerally be heard within 40 days. If you do not agreewith the decision given in your case, you may reject it andproceed with any other venue for relief available to you.You may contact the BBB using the toll-free telephonenumber or write them at the following address:BBB Auto LineCouncil of Better Business Bureaus, Inc.4200 Wilson BoulevardSuite 800Arlington, VA 22203-1804Telephone: 1-800-955-5100This program is available in all 50 states and the Districtof Columbia. Eligibility is limited by vehicle age,mileage and other factors. General Motors reserves theright to change eligibility limitations and/or discontinueits participation in this program.Customer Assistance for TextTelephone (TTY) UsersTo assist customers who are deaf, hard of hearing, orspeech-impaired and who use Text Telephones (TTYs),<strong>Cadillac</strong> has TTY equipment available at its CustomerAssistance Center. Any TTY user can communicatewith <strong>Cadillac</strong> by dialing: 1-800-833-CMCC (2622).(TTY users in Canada can dial 1-800-263-3830.)7-3
Change language