Rent Payment & Arrears - Spectrum Housing Group

What are my obligations?Although Spectrum Housing Group will always try toassist you, ultimately it is your responsibility to ensurethat your full rent is paid on time whether you are inreceipt of full, partial Housing Benefit or no HousingBenefit.The rent you pay to Spectrum Housing Group helps tofinance the following:The housing serviceThe maintenance serviceThe improvement programme includingreplacement kitchens and bathroomsThe loans we take out to build affordablehomes such as the one you live inTo continue living in your home you must make surethat your rent is paid and your account is clear. If youdon’t Spectrum Housing Group may be forced to takelegal action.How can I pay my rent?Your rent is due weekly in advance. If you wish topay your rent on a monthly basis it must be paid inadvance. Please remember that a monthly paymentfor a weekly tenancy agreement needs to becalculated exactly and the Payline team will be happyto assist you with this. You can pay your rent inseveral different ways:Direct Debit – This is the least expensive and mosteffective way of making payments for your rent. TheAssociation can take agreed amounts directly fromyour bank either on a weekly or monthly basis; thispayment method is very successful at preventing rentarrears and is therefore our preferred paymentmethod. Please call our Contact Centre who willarrange for the form to be sent to you.