06 Jan 2006 Hutch opens its First Exclusive Hutch Shop ... - Vodafone

06 Jan 2006Hutch opens its First Exclusive Hutch Shop in Ambala Offers Convenience Information and Accessibility Ambala, January 6, 2006Hutch, India's leading pure play cellular service provider today announced the strengthening of its operations in Haryana with theopening of its first exclusive 'Hutch Shop' in Ambala. The Hutch Shop is centrally located at Shop No 6201, Sanjay Gandhi Marg,Ambala Cantonment. This exclusive Hutch shop is the first to be inaugurated after the launch of Hutch's new logo and customerscan walk into a colourful and vibrant space that aims to deliver a never before experience.The Hutch Shop' is a destination store for a complete "Hutchexperience". The Hutch Shop' is connected to the Hutch billing systemand can access personalized information required for addressing anysubscriber requirements. Customers can activate a Hutch connection,pay bills, get Hutch related information, activate and deactivate valueadded services like roaming, STD, ISD, get live demos and also gettheir queries answered on Hutch Prepaid or Postpaid.Facilities at Hutch Shop Activation of Postpaid connections Sale of Prepaid SIM Cards & Recharge Coupons Service Activation / Deactivation Change of Postpaid tariff plan Customer query resolution Information on and Subscription of Value AddedServices SIM Card Replacement & Upgradation - Prepaid /Postpaid Change of Mobile NumberSpeaking at the inauguration of the Hutch Shop, Sanjoy Mukerji, Operations Director, Hutchison Essar, Delhi, Punjab & Haryana,said, "A subscriber looks for easy access to his service provider. By opening 'The Hutch Shop' in central and easily accessiblelocation we have embarked on a unique endeavor of being close to our customer, wherever they may be." He further added, "TheHutch Shop at Ambala is designed to make communication experience simple, pleasurable and fun for our subscribers, where theyhave the flexibility of staying in touch on their own terms."These shops bring in a new dimension to the concept of retailing in cellular industry with a distinct look and feel. Customerconvenience being the key benefit for the subscribers, 'The Hutch Shop' not only offers one-on-one interaction space with fullytrained staff, but a waiting space that allows subscribers to get live demos of value added services, thereby providing a completesolution to the subscriber.Speaking about plans for Haryana for Hutch, Sanjoy Mukerji, said, "Haryana is a very important market for us. This exclusive HutchShop at Ambala is fourth in the row, following the Hutch Shops opened in Sonipat, Bahadurgarh and Hissar recently. We plan toopen many more such Hutch Shops across Haryana." Regarding Hutch's growth in Ambala, he added, "We believe that the markethas tremendous potential to grow further and by opening the exclusive Hutch shop, we aim at delivering a world class service

experience to our customers".The Hutch shops will also provide live demonstrations on all value added services including GPRS, MMS and Hutch TV on EDGEenabled handsets. Whether the subscriber needs to buy a Hutch prepaid or post paid connection or wants to know more aboutHutch's unique services - eTop Up, Hutch World, Hutch Access, Click & Print, download ring tones, wall papers and mobile games,Hutch subscribers will be able to do all this at 'The Hutch Shop'.'The Hutch Shop' is aesthetically designed, with friendly well-trained staff to offer guidance to subscribers after assessing theirneeds and requirements.About HutchHutchison Essar group of companies with 10.68 million mobile users under the brand Hutch is one of the most reputed telecomcompanies in the country. Over the years, it has been named the 'Most Respected Telecom Company', the 'Best Mobile Service inthe country', and the 'Most Creative and Most Effective Advertiser of the Year. The brand Hutch, with its landmark advertising, hasestablished itself as one of the few great brands created in the last decade.For more information, please contact:PK KhuranaManisha AwasthiQuikRelationsHutchison EssarHutch: 98882 55555 Hutch: 98119 18610Email:pr@quikgroupindia.comFax: 0172 2698664Email:manisha.awasthi@hutchindia.comWebsite:www.hutch.co.in