Bipap Pro 2 User Manual - NBN Group

38Problem Why It Happened What To DoThere issignificantair leakage aroundthe mask.This could be due toimproper headgearadjustment or impropermask fitting.Check the headgearadjustment as described inthe headgear instructions.Refer to your mask instructionsto make sure the maskis properly fitted. If theproblem continues, contactyour home care provider fora refitting or a different sizemask.Redness occurswhen the maskcushion comes incontact with theskin.This could be due toimproper mask fitting orimproper mask cleaning.Be sure to rinse the maskthoroughly after cleaningto remove residue. See themask cleaning instructionsfor detailed information. Ifthe problem continues,contact your home careprovider for a refittingor a different size mask.Redness occurswhen the maskcushion accessorycomes in contactwith the skin.Irritation or allergicreaction to the maskmaterial.Use a barrier between yourskin and the mask, such as3M’s Microfoam ®or Squibb’s Duoderm ® . Referto your mask instructions foradditional information.Sore or dry eyes.The mask may not bepositioned correctly, orthe mask is not properlyfitted.Check the headgearadjustment as describedin the headgear instructions.Refer to your mask instructionsto make sure the maskis properly fitted. If theproblem continues, contactyour home care providerfor a refitting or adifferent size mask.User Manual