Annual Report 1999 in PDF - Aer Lingus

The sun rises. Nations riseand the morning birdslift their territorial songover the day.Janice Fitzpatrick SimmonsEmployeesThe Aer Lingus strategy focuses on providing clearly differentiated, high quality service. Thisrequires sustained investment in the training and development of staff. Such investment isrequired to develop understanding throughout the organisation of our core brand values.Aer Lingus is committed to continuing to work with staff and their representatives to developfurther and strengthen a constructive partnership to achieve cost competitiveness, commercialgoals and business success. Through the Employee Share Participation Scheme, staff have anequity interest in the Group and it is envisaged that this will increase further in the context ofan IPO.1999 was the second year of the New Opportunities for Women Programme within the airline.This was part of an EU employment initiative. It involved participation in a specially developedthird level Business Management Certificate course, developed for Aer Lingus in associationwith Dublin City University.Aer Lingus retained its right to use the Positive to Disability symbol, accredited by the NationalRehabilitation Board, recognising Aer Lingus’ proactive policy in promoting equal opportunitiesand in achieving excellence in equality practice.15