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Organization and Performance of Cotton Sectors in Africa ... - infoDev

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Box 7.1 Why Is Quality Management So Hard with<strong>in</strong>Competitive <strong>Sectors</strong>?It is estimated that the efforts made by the two ma<strong>in</strong> companies <strong>in</strong> the Zambiancotton sector to control contam<strong>in</strong>ation <strong>in</strong> seed cotton cost about 1.0¢/lb<strong>of</strong> l<strong>in</strong>t produced, whereas the benefit has been an <strong>in</strong>crease <strong>in</strong> the premium<strong>of</strong> around 5.0¢/lb <strong>of</strong> l<strong>in</strong>t s<strong>in</strong>ce the mid-1990s. In this case, quality pays. InTanzania <strong>and</strong> Zimbabwe, one can argue that small, <strong>in</strong>dependent g<strong>in</strong>nersmay not be rewarded by exporters for deliver<strong>in</strong>g higher quality l<strong>in</strong>t. However,<strong>in</strong> both countries’ sectors, g<strong>in</strong>ners that are part <strong>of</strong> vertically <strong>in</strong>tegratedcompanies would benefit from be<strong>in</strong>g able to sell higher quality l<strong>in</strong>t. Butexperience <strong>in</strong> both countries <strong>in</strong>dicates that quality-conscious cotton buyersare unable to unilaterally <strong>in</strong>sist on grad<strong>in</strong>g <strong>and</strong> associated price differentialsat primary market<strong>in</strong>g <strong>in</strong> highly competitive markets because they areundercut by competitors that put quantity before quality. The question,therefore, arises: why would higher prices achieved on the world l<strong>in</strong>t marketnot allow these quality-conscious firms to pay higher prices for good qualityseed cotton?One answer is that competitors may achieve higher capacity utilization attheir g<strong>in</strong>neries by be<strong>in</strong>g less selective <strong>in</strong> their seed cotton purchases, thusboost<strong>in</strong>g the prices that they can pay. Interviews with the manager <strong>of</strong> the mostquality-conscious cotton company <strong>in</strong> Tanzania <strong>in</strong>dicated that (at least, beforethe bumper harvest <strong>in</strong> 2004) their <strong>in</strong>sistence on quality control had causedthem to forgo seed cotton volume. This explanation then focuses attention onthe size <strong>of</strong> the premium obta<strong>in</strong>ed by sell<strong>in</strong>g a higher quality product <strong>in</strong> relationto the cost sav<strong>in</strong>gs from achiev<strong>in</strong>g higher capacity utilization. Althoughcotton l<strong>in</strong>t quality is important, the price differentials for l<strong>in</strong>t <strong>of</strong> different qualitiesare not <strong>of</strong> the magnitude <strong>of</strong> those witnessed <strong>in</strong>, say, c<strong>of</strong>fee.Furthermore, there may be other reasons—generally but not always <strong>of</strong> atransitory nature—that distort competition between quality-conscious buyers<strong>and</strong> others. For example, widespread evasion <strong>of</strong> the high taxes <strong>and</strong> leviesimposed on cotton buy<strong>in</strong>g <strong>and</strong> g<strong>in</strong>n<strong>in</strong>g <strong>in</strong> Tanzania is alleged. However, companieswith an <strong>in</strong>ternational br<strong>and</strong> reputation (which tend to be among themore quality conscious) perceive it as too risky to their wider br<strong>and</strong> reputationto be caught <strong>in</strong> flagrant tax or levy avoidance. They may, therefore, endup pay<strong>in</strong>g more <strong>in</strong> levies <strong>and</strong> taxes than some <strong>of</strong> their less quality-consciouscompetitors. Similarly, <strong>in</strong> Zimbabwe <strong>in</strong> recent years, the cotton company <strong>of</strong>Zimbabwe (COTTCO), the ma<strong>in</strong> company, argued that it was unable to matchthe prices <strong>of</strong>fered by new entrants, even though it had a long-established reputationfor quality on <strong>in</strong>ternational markets, because it was much more visibleto government agencies that were seek<strong>in</strong>g to stamp out “abuse” <strong>of</strong> therampant parallel foreign exchange market that developed <strong>in</strong> the country after2001. In a similar ve<strong>in</strong>, Tollens <strong>and</strong> Gilbert (2003) argue that shortages <strong>of</strong> foreignexchange <strong>in</strong> Nigeria <strong>in</strong> 1986/87 caused traders to scramble for cocoa <strong>in</strong> the(cont<strong>in</strong>ued)94 ESTUR, POULTON, AND TSCHIRLEY

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