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Approaches for Business Process oriented knowledge management

Approaches for Business Process oriented knowledge management

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Knowledge <strong>management</strong> in practice - problems<br />

Assignement of KM projects in IT area<br />

Consequence: <strong>knowledge</strong> <strong>management</strong> = launch of new software<br />

application<br />

Concentration on "right" definition of <strong>knowledge</strong><br />

12<br />

11<br />

1<br />

10<br />

2<br />

9<br />

8<br />

7<br />

3<br />

4<br />

5<br />

6<br />

c Prof. Dr.-Ing. Norbert Gronau, Universität Potsdam<br />

Motivation <strong>for</strong> launch of <strong>Process</strong> Oriented <strong>knowledge</strong> <strong>management</strong><br />

Consequence: high time loss with project execution or unsatisfying<br />

results<br />

No integration of KM activities in real life<br />

Consequence: existence of <strong>knowledge</strong> <strong>management</strong> solutions<br />

parallel to "daily work"<br />

Concept of the <strong>knowledge</strong> exchange primarily from the employee's point of view<br />

Consequence: no demand-<strong>oriented</strong> <strong>knowledge</strong> <strong>management</strong>

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