Approaches for Business Process oriented knowledge management
Approaches for Business Process oriented knowledge management
Approaches for Business Process oriented knowledge management
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Simulation: Diffusion of <strong>knowledge</strong> in the company<br />
Emulation of <strong>knowledge</strong> intensive business<br />
processes / tasks<br />
Input and output factors<br />
Expertise level<br />
Creativity level<br />
Effectiveness<br />
etc.<br />
Rules <strong>for</strong> in<strong>for</strong>mation and <strong>knowledge</strong><br />
spread<br />
Increase vs. decrease<br />
<strong>Process</strong> dependencies defenition<br />
Transfer medium, buffer time<br />
Conditions<br />
etc.<br />
<strong>Process</strong> simulations can substantiate <strong>management</strong> decisions in <strong>knowledge</strong><br />
<strong>management</strong>.<br />
c Prof. Dr.-Ing. Norbert Gronau, Universität Potsdam<br />
Marketing<br />
9: SLA<br />
1: Strategy<br />
2: Requirements<br />
4: Functions<br />
11: Tests<br />
Partner<br />
Developer<br />
7: News<br />
KMDL-Application areas<br />
Distribution<br />
3: ERP-Modul<br />
6: Update<br />
10: ERP-Modul<br />
5: Support<br />
8: Costs<br />
Pic. Knowledge flow analysis<br />
Customer<br />
With what speed does the <strong>knowledge</strong><br />
spread?<br />
which measures have an influence on the<br />
spreading (support or hinder)?
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