Approaches for Business Process oriented knowledge management
Approaches for Business Process oriented knowledge management Approaches for Business Process oriented knowledge management
Perceptions in knowledge management Technology - > Knowledge management as knowledge representation Procedures to administrate particular "knowledge objects" Reproduction of knowledge in the form of linked knowledge objects inside of information systems Organization -> Knowledge management as organization composition Complete recording of knowledge is possible only in few application areas Composition object of knowledge management are processes in which knowledge processing occurs People - > Knowledge management as learn process Processing of knowledge occurs in the internal learning processes of individuals and groups Only indirect influence through composition of supporting factors c Prof. Dr.-Ing. Norbert Gronau, Universität Potsdam Motivation for launch of Process Oriented knowledge management
Knowledge management in practice - problems Assignement of KM projects in IT area Consequence: knowledge management = launch of new software application Concentration on "right" definition of knowledge 12 11 1 10 2 9 8 7 3 4 5 6 c Prof. Dr.-Ing. Norbert Gronau, Universität Potsdam Motivation for launch of Process Oriented knowledge management Consequence: high time loss with project execution or unsatisfying results No integration of KM activities in real life Consequence: existence of knowledge management solutions parallel to "daily work" Concept of the knowledge exchange primarily from the employee's point of view Consequence: no demand-oriented knowledge management
- Page 1 and 2: Universität Potsdam Lehrstuhl für
- Page 3 and 4: Motivation for launch of Process Or
- Page 5: Competitive factor knowledge Challe
- Page 9 and 10: Knowledge intensity and process com
- Page 11 and 12: Use of integrative consideration Co
- Page 13 and 14: PROMOTE
- Page 15 and 16: Differentiation between two knowled
- Page 17 and 18: Examples of knowledge flows a. Insi
- Page 19 and 20: Modelling with PROMOTE by example o
- Page 21 and 22: Business Process- oriented Knowledg
- Page 23 and 24: GPO- WM approach: Integrated busine
- Page 25 and 26: Closed knowledge circuit Goal & Pro
- Page 27 and 28: Tool: Mo²Go c Prof. Dr.-Ing. Norbe
- Page 29 and 30: Concept Central point of contact is
- Page 31 and 32: Knowledge structure diagrams Busine
- Page 33 and 34: Advanced business process models Ex
- Page 35 and 36: Tool: ARIS c Prof. Dr.-Ing. Norbert
- Page 37 and 38: Collected experience from KM projec
- Page 39 and 40: Explicit and implicit knowledge Met
- Page 41 and 42: Introduction of KMDL methods
- Page 43 and 44: KMDL development Goals Development
- Page 45 and 46: KMDL procedural model 0 1 2 Project
- Page 47 and 48: Process model Objects Example contr
- Page 49 and 50: Information system and process inte
- Page 51 and 52: Knowledge and information objects K
- Page 53 and 54: Conversion method and function Conv
- Page 55 and 56: Illustration of knowledge conversio
Perceptions in <strong>knowledge</strong> <strong>management</strong><br />
Technology - > Knowledge <strong>management</strong> as <strong>knowledge</strong> representation<br />
Procedures to administrate particular "<strong>knowledge</strong> objects"<br />
Reproduction of <strong>knowledge</strong> in the <strong>for</strong>m of linked <strong>knowledge</strong><br />
objects inside of in<strong>for</strong>mation systems<br />
Organization -> Knowledge <strong>management</strong> as organization composition<br />
Complete recording of <strong>knowledge</strong> is possible only in few<br />
application areas<br />
Composition object of <strong>knowledge</strong> <strong>management</strong> are processes in<br />
which <strong>knowledge</strong> processing occurs<br />
People - > Knowledge <strong>management</strong> as learn process<br />
<strong>Process</strong>ing of <strong>knowledge</strong> occurs in the internal learning processes<br />
of individuals and groups<br />
Only indirect influence through composition of supporting factors<br />
c Prof. Dr.-Ing. Norbert Gronau, Universität Potsdam<br />
Motivation <strong>for</strong> launch of <strong>Process</strong> Oriented <strong>knowledge</strong> <strong>management</strong>