Approaches for Business Process oriented knowledge management
Approaches for Business Process oriented knowledge management Approaches for Business Process oriented knowledge management
Activity model Objects Example c Prof. Dr.-Ing. Norbert Gronau, Universität Potsdam Paul Kathy socialization (green) one-time repeated externalization (blue) one-time repeated internalization (red) one-time repeated combination (grey) one-time repeated product idea customer requirements brainstorming generate business idea undefined conversion (black) Introduction of KMDL methods Strongly person oriented, because they are knowledge bearer! conversion task information object knowledge object requirement one-time repeated task: create business plan Paul product idea „TwoStep“ Kathy abstraction describe business plan person undefined Person team write F Funktion text M Funktion note belonging business plan F Funktion function M Funktion conversion method Listener [N. Gronau, J. Fröming, 2006]
Knowledge and information objects Knowledge object Information object Persons or team knowledge in particular knowledge area Illustration of competence, knowledge, capabilities, expirience, attitudes and behaviour of one person Characteristics: professional, methodical, social skills and capacity to act c Prof. Dr.-Ing. Norbert Gronau, Universität Potsdam Introduction of KMDL methods Product Produktidee idea Customer Kundenbedarf demand Arbeitsbericht Work report Businessplan Business plan Representation of explicit (documented) knowledge Conventional form: e.g. texts, drawings or diagrams on the paper, Digital form: e.g. in documents, audio data, bitmaps or video Exist independent of persons
- Page 1 and 2: Universität Potsdam Lehrstuhl für
- Page 3 and 4: Motivation for launch of Process Or
- Page 5 and 6: Competitive factor knowledge Challe
- Page 7 and 8: Knowledge management in practice -
- Page 9 and 10: Knowledge intensity and process com
- Page 11 and 12: Use of integrative consideration Co
- Page 13 and 14: PROMOTE
- Page 15 and 16: Differentiation between two knowled
- Page 17 and 18: Examples of knowledge flows a. Insi
- Page 19 and 20: Modelling with PROMOTE by example o
- Page 21 and 22: Business Process- oriented Knowledg
- Page 23 and 24: GPO- WM approach: Integrated busine
- Page 25 and 26: Closed knowledge circuit Goal & Pro
- Page 27 and 28: Tool: Mo²Go c Prof. Dr.-Ing. Norbe
- Page 29 and 30: Concept Central point of contact is
- Page 31 and 32: Knowledge structure diagrams Busine
- Page 33 and 34: Advanced business process models Ex
- Page 35 and 36: Tool: ARIS c Prof. Dr.-Ing. Norbert
- Page 37 and 38: Collected experience from KM projec
- Page 39 and 40: Explicit and implicit knowledge Met
- Page 41 and 42: Introduction of KMDL methods
- Page 43 and 44: KMDL development Goals Development
- Page 45 and 46: KMDL procedural model 0 1 2 Project
- Page 47 and 48: Process model Objects Example contr
- Page 49: Information system and process inte
- Page 53 and 54: Conversion method and function Conv
- Page 55 and 56: Illustration of knowledge conversio
- Page 57 and 58: Atomic conversions Person A Knowled
- Page 59 and 60: Complex conversions Components Exam
- Page 61 and 62: Analysis and evaluation processes R
- Page 63 and 64: Modelling and analysis of processes
- Page 65 and 66: Application area Knowledge transfer
- Page 67 and 68: Analysis of Computer Mediated Commu
- Page 69 and 70: Which information and functions nee
- Page 71 and 72: K- Modelers user interface Navigato
- Page 73 and 74: Control questions Which approach ha
Activity model<br />
Objects<br />
Example<br />
c Prof. Dr.-Ing. Norbert Gronau, Universität Potsdam<br />
Paul<br />
Kathy<br />
socialization (green)<br />
one-time repeated<br />
externalization (blue)<br />
one-time repeated<br />
internalization (red)<br />
one-time repeated<br />
combination (grey)<br />
one-time repeated<br />
product idea<br />
customer<br />
requirements<br />
brainstorming<br />
generate business<br />
idea<br />
undefined conversion (black)<br />
Introduction of KMDL methods<br />
Strongly person <strong>oriented</strong>, because they are <strong>knowledge</strong> bearer!<br />
conversion<br />
task<br />
in<strong>for</strong>mation<br />
object<br />
<strong>knowledge</strong><br />
object<br />
requirement<br />
one-time repeated<br />
task: create business plan<br />
Paul<br />
product idea<br />
„TwoStep“<br />
Kathy<br />
abstraction<br />
describe business<br />
plan<br />
person<br />
undefined<br />
Person<br />
team<br />
write<br />
F Funktion<br />
text<br />
M Funktion note<br />
belonging<br />
business plan<br />
F Funktion function<br />
M Funktion<br />
conversion<br />
method<br />
Listener<br />
[N. Gronau, J. Fröming, 2006]
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