Approaches for Business Process oriented knowledge management

Approaches for Business Process oriented knowledge management Approaches for Business Process oriented knowledge management

wi.uni.potsdam.de
from wi.uni.potsdam.de More from this publisher
01.12.2012 Views

usiness organizational point of view c Prof. Dr.-Ing. Norbert Gronau, Universität Potsdam Motivation for launch of Process Oriented knowledge management Concentration on processes and IT systems by the process consideration Business processes Are all parameters considered? IT based point of view

Competitive factor knowledge Challenges Appearence of expensive errors through not available information Loss of critical knowledge through cutting-out of particular persons Rising decentralization of business -> rising decentralization of knowledge Alongside traditionally knowledge intensive activities, e.g. Product Development or Consultancy, strongly standardized processes as order processing became more and more flexible Investigation and improvement of business processes in terms of effective knowledge processing Consideration of documented (explicit) knowledge and knowledge of employees (implicit) c Prof. Dr.-Ing. Norbert Gronau, Universität Potsdam Motivation for launch of Process Oriented knowledge management Allweyer,, 1998

Competitive factor <strong>knowledge</strong><br />

Challenges<br />

Appearence of expensive errors through not available in<strong>for</strong>mation<br />

Loss of critical <strong>knowledge</strong> through cutting-out of particular persons<br />

Rising decentralization of business -> rising decentralization of <strong>knowledge</strong><br />

Alongside traditionally <strong>knowledge</strong> intensive activities, e.g. Product<br />

Development or Consultancy, strongly standardized processes as order<br />

processing became more and more flexible<br />

Investigation and improvement of business processes in terms of<br />

effective <strong>knowledge</strong> processing<br />

Consideration of documented (explicit) <strong>knowledge</strong> and <strong>knowledge</strong> of<br />

employees (implicit)<br />

c Prof. Dr.-Ing. Norbert Gronau, Universität Potsdam<br />

Motivation <strong>for</strong> launch of <strong>Process</strong> Oriented <strong>knowledge</strong> <strong>management</strong><br />

Allweyer,, 1998

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!