Approaches for Business Process oriented knowledge management

Approaches for Business Process oriented knowledge management Approaches for Business Process oriented knowledge management

wi.uni.potsdam.de
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KMDL integration Persons Knowledge flows Organizational structure Business processes Application systems Information KMDL closes the gap between business processes and knowledge flows. c Prof. Dr.-Ing. Norbert Gronau, Universität Potsdam F i n a n z - u n d P e r s o n a l a b t . S B + P M S B S B knowledge object 1 knowledge object 2 P I 1 A requirement B r o l e 1 activity 1 U n t e r n e h m e n s - l e i t u n g t a s k 1 E D V - A b t e i l u n g S B + P M S B S B i n f o r m a t i o n s y s t e m A N D A B new knowledge object r o l e 2 requirement t a s k 2 t a s k 3 activity 2 Introduction of KMDL methods F Funktion write M Funktion note M a r k e t i n g i n f o r m a t i o n s y s t e m r o l e 3 i n f o r m a t i o n s y s t e m S B Information object S B + P M S B + P M P I 2

KMDL procedural model 0 1 2 Project initiation Iterative execution 2.1 2.2 Target agreement and Business Process choice Processinspection Subsequent entry and Modeling 2.3 Model validation through project manager Inspection of Processview c Prof. Dr.-Ing. Norbert Gronau, Universität Potsdam Iterative execution 3 Identification knowledgeintensive tasks from processview Participation Inspection of Activity-view 4.1 Admission of knowledge intensive task 4.2 4 Subsequent entry and Modeling 4.3 Model validation through project partner 5 6 Analysis and Overview Introduction of KMDL methods Development of to-be concept Deduction of Improvement recommendations Classification and assessment Implemen tation Only through procedural model the method becomes transferable and therefore applicable. 5.1 5.2 5.3 Identification and Validation 5.4 Evaluation of improvement potential 7 8 Evaluation [Fröming et al., 2006]

KMDL integration<br />

Persons<br />

Knowledge flows<br />

Organizational<br />

structure<br />

<strong>Business</strong> processes<br />

Application systems<br />

In<strong>for</strong>mation<br />

KMDL closes the gap between business processes and <strong>knowledge</strong> flows.<br />

c Prof. Dr.-Ing. Norbert Gronau, Universität Potsdam<br />

F i n a n z - u n d<br />

P e r s o n a l a b t .<br />

S B + P M<br />

S B<br />

S B<br />

<strong>knowledge</strong><br />

object 1<br />

<strong>knowledge</strong><br />

object 2<br />

P I 1<br />

A requirement<br />

B<br />

r o l e 1<br />

activity 1<br />

U n t e r n e h m e n s -<br />

l e i t u n g<br />

t a s k 1<br />

E D V - A b t e i l u n g<br />

S B + P M<br />

S B<br />

S B<br />

i n f o r m a t i o n<br />

s y s t e m<br />

A N D<br />

A<br />

B<br />

new<br />

<strong>knowledge</strong><br />

object<br />

r o l e 2<br />

requirement<br />

t a s k 2<br />

t a s k 3<br />

activity 2<br />

Introduction of KMDL methods<br />

F Funktion write<br />

M Funktion note<br />

M a r k e t i n g<br />

i n f o r m a t i o n<br />

s y s t e m<br />

r o l e 3 i n f o r m a t i o n<br />

s y s t e m<br />

S B<br />

In<strong>for</strong>mation<br />

object<br />

S B + P M<br />

S B + P M<br />

P I 2

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