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Approaches for Business Process oriented knowledge management

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Concept<br />

Central point of contact is a business process<br />

Consideration of <strong>knowledge</strong> intensive operative business process<br />

and specific <strong>knowledge</strong> process<br />

used <strong>knowledge</strong> term<br />

Knowledge is context specific<br />

Explicit representation of <strong>knowledge</strong><br />

Implicit <strong>knowledge</strong> is represented<br />

by <strong>knowledge</strong> cards<br />

c Prof. Dr.-Ing. Norbert Gronau, Universität Potsdam<br />

Delete <strong>knowledge</strong><br />

Identify old, irrelevant<br />

<strong>knowledge</strong><br />

delete <strong>knowledge</strong> from active<br />

asset<br />

Archive <strong>knowledge</strong><br />

Use <strong>knowledge</strong><br />

Apply <strong>knowledge</strong> in<br />

business processes<br />

Model based Knowledge Management<br />

Provide <strong>knowledge</strong><br />

Provide extern <strong>knowledge</strong><br />

Create <strong>knowledge</strong><br />

Develop <strong>knowledge</strong> further<br />

Up date <strong>knowledge</strong><br />

Knowledge<br />

processing<br />

Represent <strong>knowledge</strong><br />

Document <strong>knowledge</strong><br />

Prepare <strong>knowledge</strong><br />

Arrange <strong>knowledge</strong><br />

Connect <strong>knowledge</strong><br />

Document meta structure<br />

Transfer <strong>knowledge</strong><br />

Transfer <strong>knowledge</strong><br />

Allocate <strong>knowledge</strong><br />

Search & find <strong>knowledge</strong><br />

Find bearer of <strong>knowledge</strong><br />

Transfer <strong>knowledge</strong> directly<br />

from person to person<br />

Allweyer, 1998

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