Approaches for Business Process oriented knowledge management

Approaches for Business Process oriented knowledge management Approaches for Business Process oriented knowledge management

wi.uni.potsdam.de
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01.12.2012 Views

Assumption of PROMOTE Business process = the Know-How-Plattform of business Potentials through integrated knowledge management Quality improvement Prevention of work duplication through experience transfer Time saving through targeted Information-/Knowledge access Reduction of interfaces through broad task design Elimination of control layers through advanced decision competence c Prof. Dr.-Ing. Norbert Gronau, Universität Potsdam PROMOTE Karagiannis (2002), p. 65

Differentiation between two knowledge characteristics Function knowledge covers the knowledge in process (flows in and between the business processes) Process knowledge covers the knowledge about the process c Prof. Dr.-Ing. Norbert Gronau, Universität Potsdam PROMOTE Karagiannis (2002), p. 76f

Differentiation between two <strong>knowledge</strong> characteristics<br />

Function <strong>knowledge</strong> covers the <strong>knowledge</strong> in process (flows in and<br />

between the business processes)<br />

<strong>Process</strong> <strong>knowledge</strong> covers the <strong>knowledge</strong> about the process<br />

c Prof. Dr.-Ing. Norbert Gronau, Universität Potsdam<br />

PROMOTE<br />

Karagiannis (2002), p. 76f

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