Approaches for Business Process oriented knowledge management

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Motivation for launch of Process Oriented knowledge management Attribute catalog for identification of knowledge intensive business processes Attribute classes Dimension Attributes for ki- BP Integrative attributes Organization and culture Open business structure, e.g. Lattice Structure c Prof. Dr.-Ing. Norbert Gronau, Universität Potsdam Environment Area with high R&D dependency Process related attributes Complexity High amount of process branches Variability High amount of exceptions Level of structuring Low structuring Task related attributes Controlling Not exact objectives and measurement Learning time Long learning times Employee related attributes Decision latitude Small decision latitude Expertise High employee expertise Resource related attributes Complexity complex, strong context dependancy Access Knowledge not easily accessible Knowledge kind Process knowledge Knowledge exchange informal Remus 2002 Eppler 2000
Use of integrative consideration Connection (= integrative considiration) of Business Process Management Knowledge Orientation on knowledge intensive business processes means KM measures on the value adding chain Change from offer oriented to demand oriented knowledge management requests user acceptance Assurence of exact placing of KM projects Improved revision and evaluation of KM measures because of direct process realtion Decrease of complexity in KM projects c Prof. Dr.-Ing. Norbert Gronau, Universität Potsdam Motivation for launch of Process Oriented knowledge management
Page 1 and 2: Universität Potsdam Lehrstuhl für
Page 3 and 4: Motivation for launch of Process Or
Page 5 and 6: Competitive factor knowledge Challe
Page 7 and 8: Knowledge management in practice -
Page 9: Knowledge intensity and process com
Page 13 and 14: PROMOTE
Page 15 and 16: Differentiation between two knowled
Page 17 and 18: Examples of knowledge flows a. Insi
Page 19 and 20: Modelling with PROMOTE by example o
Page 21 and 22: Business Process- oriented Knowledg
Page 23 and 24: GPO- WM approach: Integrated busine
Page 25 and 26: Closed knowledge circuit Goal & Pro
Page 27 and 28: Tool: Mo²Go c Prof. Dr.-Ing. Norbe
Page 29 and 30: Concept Central point of contact is
Page 31 and 32: Knowledge structure diagrams Busine
Page 33 and 34: Advanced business process models Ex
Page 35 and 36: Tool: ARIS c Prof. Dr.-Ing. Norbert
Page 37 and 38: Collected experience from KM projec
Page 39 and 40: Explicit and implicit knowledge Met
Page 41 and 42: Introduction of KMDL methods
Page 43 and 44: KMDL development Goals Development
Page 45 and 46: KMDL procedural model 0 1 2 Project
Page 47 and 48: Process model Objects Example contr
Page 49 and 50: Information system and process inte
Page 51 and 52: Knowledge and information objects K
Page 53 and 54: Conversion method and function Conv
Page 55 and 56: Illustration of knowledge conversio
Page 57 and 58: Atomic conversions Person A Knowled
Page 59 and 60: Complex conversions Components Exam
Page 61 and 62:
Analysis and evaluation processes R
Page 63 and 64:
Modelling and analysis of processes
Page 65 and 66:
Application area Knowledge transfer
Page 67 and 68:
Analysis of Computer Mediated Commu
Page 69 and 70:
Which information and functions nee
Page 71 and 72:
K- Modelers user interface Navigato
Page 73 and 74:
Control questions Which approach ha
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Approaches for Business Process oriented knowledge management

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