Cognizant's Core Values and Standards of Business Conduct

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C O R E VA L U E S A N D S TA N D A R D Sn Cognizant Compliance HelplineAnother channel for reporting is Cognizant’s Compliance Helpline. Cognizant Associates can file reports using theCompliance Helpline, either by phone or via the Internet (see below). Anonymous reporting of violations is permittedin most of the Countries in which Cognizant operates. Cognizant’s Compliance Helpline is administered subject toCountry-specific laws and regulations, which in some cases prohibit anonymous reporting.Via the Internet: https://www.compliancehelpline.com/welcomepagecognizant.comVia phone from the U.S. or Canada: Dial 1-866-824-4897International callers will utilize AT&T Direct Access Service to reach the toll-free Global Compliance Helpline.To call from India:Step 1: Dial AT&T Direct Access Code 000-117.Step 2: Listen for the AT&T Prompt/Operator asking for the number you are calling.Step 3: Dial or speak the Cognizant Compliance Helpline number 866-824-4897To call from the UK:Step 1: Dial AT&T Direct Access Code 0-800-89-0011 (or 0-500-89-0011).Step 2: Listen for the AT&T Prompt/Operator asking for the number you are calling.Step 3: Dial or speak the Cognizant Compliance Helpline number 866-824-4897To call from countries not listed above:Follow the 3-step international calling process noted above using the appropriate access code from yourcountry.AT&T USADirect ACCESS NUMBERS are available on the internet at: http://www.usa.att.com/traveler/index.jsp.Policy Prohibiting Retaliation for Reporting Code ViolationsIt can take courage to raise an issue relating to our Standards. We know it can be a difficult decision. That is why weare committed to ensuring that Associates do not face retaliation, reprisals or any career disadvantage for complyingwith or reporting potential violations of these Standards. Discharging, demoting, suspending, threatening, harassingor in any other manner discriminating against any Associate who complies with or reports a violation of ourStandards is considered retaliation and is strictly prohibited. The Company will take action against individualsengaging in retaliatory behavior up to and including termination. Any Cognizant Associate who suspects that theyor someone they know has been retaliated against should contact the Director – Compliance or the ComplianceHelpline immediately.However, if a Cognizant Associate knowingly files a false or misleading report, he or she may be subject todisciplinary action up to and including termination.How Reports are HandledWhen the Company’s Director – Compliance receives information regarding an alleged violation of these Standards,he or she, as appropriate, will:nEvaluate the information provided.nDetermine whether it is necessary to conduct an informal inquiry or a formal investigation and, if so, initiate theinquiry or investigation.7
C O R E VA L U E S A N D S TA N D A R D SAfter determining that a violation of our Standards has occurred, he or she will:nnDetermine what disciplinary measures are to be taken against the involved individual(s).Report the results of any inquiry or investigation, together with steps taken to resolve the matter, to the AuditCommittee of the Board of Directors.If the alleged violation involves an Executive Officer or a Board Member, the Director – Compliance will notify theGeneral Counsel who will inform the Chief Executive Officer and Board of Directors of the alleged violation and reportthe results of any inquiry or investigation to the Board of Directors or the appropriate Board committee.Disciplinary ActionFailure to comply with these Standards may result in disciplinary action up to and including termination (subject toapplicable employment laws).Any manager who directs or approves of any conduct in violation of these Standards, or who has knowledge of suchconduct and does not immediately report it, will also be subject to such disciplinary action.In the event that the alleged violation involves an Executive Officer or Board Member, the Chief Executive Officerand the Board of Directors (in consultation with the Director – Compliance and General Counsel when appropriate),respectively, shall determine whether a violation of these Standards has occurred and, if so, shall determine thedisciplinary measures to be taken against such Executive Officer or Board Member.Certain violations of these Standards may require the Company to refer the matter to the appropriate governmentalor regulatory authorities for investigation or prosecution.Waivers of these StandardsWhile the policies contained in these Standards must be strictly adhered to, there may be special circumstanceswhere an exception may be appropriate. Any Associate who believes that an exception to any of these policies isappropriate should first contact his or her immediate manager. If the manager agrees that an exception isappropriate, the Associate must then obtain the approval of the Company’s General Counsel. The Company’sGeneral Counsel is responsible for maintaining a record of all requests for exceptions to any of these policies andthe disposition of such requests, and will report such requests and such dispositions to the Company’s AuditCommittee.Any Executive Officer or Board Member who seeks an exception to any of these policies should contact theCompany’s General Counsel. Any waiver of these Standards for Executive Officers or Board Members or any changeto these Standards that applies to them may be made only by the Board of Directors of the Company and will bedisclosed as required by law or stock market regulation.8
Page 1 and 2: Cognizant’s Core Values andStanda
Page 3: | Introduction
Page 6 and 7: C O R E VA L U E S A N D S TA N D A
Page 10 and 11: | The Standards
Page 20: C O R E VA L U E S A N D S TA N D A
Page 46 and 47: | Index
Page 50: C O R E VA L U E S A N D S TA N D A

Cognizant's Core Values and Standards of Business Conduct

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