IS-460, IM460 Meter Withdrawal And Return
IS-460, IM460 Meter Withdrawal And Return
IS-460, IM460 Meter Withdrawal And Return
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<strong>IS</strong>-<strong>460</strong>, IM<strong>460</strong><strong>Meter</strong> <strong>Withdrawal</strong> <strong>And</strong> <strong>Return</strong>A meter withdrawal and return is performed when the meter needs to be returned to Neopost USA. Themeter withdrawal transfers unused postage funds from the meter to your Postage Funding Account.Please note: once the meter withdrawal is complete, your meter will be automatically deactivated withNeopost USA. You are required to return the meter promptly.The meter withdrawal consists of the following procedures:• Performing a Postal Inspection• Printing the Register Summary on a label• Performing the <strong>Meter</strong> <strong>Withdrawal</strong>• Remove the <strong>Meter</strong>• Completing the <strong>Return</strong>Perform A Postal Inspection1. Connect an analog phone line to the Mailing Machine.2. Press the FUNDS button.© 2012 Neopost USA Inc. All rights reserved.Limitations of this DocumentThe information presented herein is subject to change.Neopost USA Inc. ASSUMES NO LIABILITY WHATSOEVER FOR ANY LOSSES ORDAMAGES RESULTING FROM USE OF TH<strong>IS</strong> INFORMATION.
<strong>IS</strong>-<strong>460</strong>, IM<strong>460</strong> - <strong>Meter</strong> <strong>Withdrawal</strong> <strong>And</strong> <strong>Return</strong>3. On the Funds menu, select Option 3, Audit.4. Confirm the audit transaction request and press the OK button.5. The mailing machine is dialing and transacting with the server.6. When the Postal Inspection is complete, press the OK button.7. Press the SLEEP/WAKE button to power OFF the machine.© 2012 Neopost USA Inc. All rights reserved. 2
<strong>IS</strong>-<strong>460</strong>, IM<strong>460</strong> - <strong>Meter</strong> <strong>Withdrawal</strong> <strong>And</strong> <strong>Return</strong>Print A Register Summary1. Press the SLEEP/WAKE button to power ON the machine.2. Press the MENU button.3. From the Main Menu, select Next Items until Supervisor is displayed.© 2012 Neopost USA Inc. All rights reserved. 3
<strong>IS</strong>-<strong>460</strong>, IM<strong>460</strong> - <strong>Meter</strong> <strong>Withdrawal</strong> <strong>And</strong> <strong>Return</strong>4. Select Supervisor.5. Enter the Supervisor PIN code 09430 and press the OK button.6. Select Reports.© 2012 Neopost USA Inc. All rights reserved. 4
<strong>IS</strong>-<strong>460</strong>, IM<strong>460</strong> - <strong>Meter</strong> <strong>Withdrawal</strong> <strong>And</strong> <strong>Return</strong>7. The Funds Summary report is selected, press the OK button.8. Make sure [Label] is selected as the output and press the OK button to print the report onto a label.9. Retain the printed Register Summary for your records.10. Press the SLEEP/WAKE button to power off the machine.© 2012 Neopost USA Inc. All rights reserved. 5
<strong>IS</strong>-<strong>460</strong>, IM<strong>460</strong> - <strong>Meter</strong> <strong>Withdrawal</strong> <strong>And</strong> <strong>Return</strong>Perform A <strong>Meter</strong> <strong>Withdrawal</strong>1. Press the SLEEP/WAKE button.2. Press the MENU button.3. From the Main Menu, press the Next items button until Supervisor is displayed.4. Select Supervisor.© 2012 Neopost USA Inc. All rights reserved. 6
<strong>IS</strong>-<strong>460</strong>, IM<strong>460</strong> - <strong>Meter</strong> <strong>Withdrawal</strong> <strong>And</strong> <strong>Return</strong>5. Enter PIN code, 17930 and press the OK button.6. From the Supervisor Main Menu, select Service Tools.7. From the Service Tools menu, select Connections.© 2012 Neopost USA Inc. All rights reserved. 7
<strong>IS</strong>-<strong>460</strong>, IM<strong>460</strong> - <strong>Meter</strong> <strong>Withdrawal</strong> <strong>And</strong> <strong>Return</strong>8. From the Connections menu, select Postal tools.9. From the Postal Tools menu, select Withdraw.10. Enter the withdrawal pin code, 733863 (REFUND), to confirm the PSD withdrawal and press the OKbutton.© 2012 Neopost USA Inc. All rights reserved. 8
<strong>IS</strong>-<strong>460</strong>, IM<strong>460</strong> - <strong>Meter</strong> <strong>Withdrawal</strong> <strong>And</strong> <strong>Return</strong>11. When the withdrawal is complete, print a withdrawn label and retain for your records.12. Press the SLEEP / WAKE button to power off the machine.© 2012 Neopost USA Inc. All rights reserved. 9
<strong>IS</strong>-<strong>460</strong>, IM<strong>460</strong> - <strong>Meter</strong> <strong>Withdrawal</strong> <strong>And</strong> <strong>Return</strong>Removing The <strong>Meter</strong>1. Disconnect the mailing machine power cord from the wall outlet.2. Open the mailing machine Top Cover.3. Remove the meter by pulling straight up.© 2012 Neopost USA Inc. All rights reserved. 10
<strong>IS</strong>-<strong>460</strong>, IM<strong>460</strong> - <strong>Meter</strong> <strong>Withdrawal</strong> <strong>And</strong> <strong>Return</strong>Completing The <strong>Return</strong>1. In an appropriate sized box, securely pack the following items:- Postage <strong>Meter</strong>- Ink Cartridge- Power Supply- Modem Telephone Cable- Weighing Platform and Cable (Optional Accessory)2. Close box securely; affix the authorized shipping label provided by Neopost USA.3. <strong>Return</strong> the meter and any corresponding equipment to the Neopost USA <strong>Return</strong> Center. Retain a copyof the tracking number(s) for your records.Please contact Neopost USA at 1-800-NEOPOST if you should have any questions.© 2012 Neopost USA Inc. All rights reserved. 11