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“Ultimately, the mortgage lender youchoose should guide you throughthe entire mortgage process. Thebest lender must be one that iscommitted to taking care of yourneeds—one you’re comfortableworking with and one who willwork to get you the best mortgageto fit your situation,”comfortable with their answers, and watch their non-verbal cluesas well. Do they pay attention? Do they ask probing questions inreturn? Do they constantly check their phone or is their attention onyou? How long does it take them to call you back? Don’t be afraid toput them on the spot, and remember that you’re interviewing themto work for you.Channel your inner private investigator. If your in-personcommunication goes well, be sure to check out the lender’s website.Is it informative? Do they offer value, testimonials and real-worldexamples of how they service their clients? What kind of reputationdo they have with the Better Business Bureau? If you search both thecompany name and the individual officer’s name in Google, what doyou find? Be sure that you are as comfortable with their online presenceas you are with them face to face.Quickenloans.com advises that you can pick up on clues thatwill speak volumes about your potential lender. They recommendthat a good lender will ask plenty of questions about your personalfinancial situation, be readily available to answer whatever questionsyou have, and return your calls and emails promptly. It isimportant to be sure to find a lender who is committed to findingthe most appropriate loan for your situation, not just their standardpackage or a cookie-cutter solution they offer every client. Finally,a reputable lender will never ask you to do anything that you areuncomfortable with.All in all, choosing a mortgage lender is almost like the processyou go through choosing a realtor or even a financial planner. Youwant to work with someone who is an expert in their field, someonewell respected and known in the community as modeling high integrity,and someone who will take the time to understand your particularset of circumstances and goals. Taking the time to ask around, digup a little information and weigh your options is an important stepto establishing a relationship that will serve you, and your financialgoals, well.<strong>HER</strong><strong>LIFE</strong>MAGAZINE.COM 67

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