CACHE Qualification Specification

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SHC 31: Promote communication in health, social care or children’s and young people’s settingsLearning outcomesThe learner will:Assessment criteriaThe learner can:Evidencerecorde.g. pagenumber &methodAssessorjudgementachievedInitial and date2.4. Demonstrate how to respondto an individual’s reactionswhen communicating.3. Be able to overcomebarriers to communication.3.1. Explain how people fromdifferent backgrounds may useand/or interpret communicationmethods in different ways.3.2. Identify barriers to effectivecommunication.3.3. Demonstrate ways toovercome barriers tocommunication.3.4. Demonstrate strategies thatcan be used to clarifymisunderstandings.3.5. Explain how to access extrasupport or services to enableindividuals to communicateeffectively.4. Be able to apply principlesand practices relating toconfidentiality.4.1. Explain the meaning of theterm confidentiality.4.2. Demonstrate ways to maintainconfidentiality in day to daycommunication.4.3. Describe the potential tensionbetween maintaining anindividual’s confidentiality anddisclosing concerns.© <strong>CACHE</strong> 2013 Version 2.0 60
SHC 31: Promote communication in health, social care or children’s and young people’s settingsLearner declaration of authenticity:I declare that the work presented for this unit is entirely my own work.Learner signature:Date:Assessor sign off of completed unit: SHC 31I confirm that the learner has met the requirements for all assessment criteria demonstratingknowledge and skills for this unit.Assessor name:Signature:Date:For e-portfolio a signature is not required, providing the learner has a personalised and secure login.© <strong>CACHE</strong> 2013 Version 2.0 61
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CACHE Qualification SpecificationCA
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CACHE Level 3 Award and Certificate
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Section 1: General introductionAbou
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Section 1: General introductionMaki
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Page 39: Section 3: UnitsUnit layoutFor each
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CACHE Qualification Specification

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