Community resources: - Christiana Care Health System

Condition Call VNA or physican Call 911Falls •Falls without serious injury. •Falls with suspected injurysuch as fracture or a wound.UrinaryinfectionCathetermalfunctionOther•Change in mental status.•Frequent urge to urinate/unable to urinate.•Passing frequent, small amounts of urine.•Blood in urine or cloudy, strong smell.•Low back pain.•Possible fever, chills.•Nausea.•Catheter is leaking/plugged/dislodged.•New symptoms.•Healthcare concerns.•Unable to wake patient.•Severe or prolonged pain.Inclement weatherIn case of a natural disaster (hurricane, snowstorm), your case manager will contact you. VNAprioritizes care to meet the most critical needs of our patients and to protect the safety of our staff. Ifyou receive nursing, therapy or home health aide services, someone will contact you about whenyou can expect a visit. You can prepare by:Checking your supply and contacting your home medical equipment representativeif you use oxygen and your supply runs low.Backing up any electrically powered equipment.Keeping prescriptions filled so you have medications available.Having a back-up plan for care in case staff is unable to visit in an emergency.Special instructionsEquipment: Contact your home medical equipment company for equipment concerns:Other: Special instructions related to your condition include:30