Opportunities to Export - Somerset Chamber of Commerce

You can find the Somerset Chamber of Commerceon Facebook, LinkedIn and Twitter.Rupert’s ReviewWhy, oh why do our nationalpoliticians enter into theirannual summer kick-aroundusing GCSE and A-Level studentsas the ball? Every year weendure it and from whicheverparty are in government oropposition.Children are not as ‘bright’ as they used to be; teachersare not as committed as they used to be; exams areharder or easier (on whichever side of the fence you sit)than they used to be; and Michael Gove (or hispredecessors) is a nutter. I am getting lamentably tiredof this boring rhetoric as there is little evidence that anyof those accusations are true, but the fact is that wecontinue to hear from Chamber members that theystruggle to recruit quality youngsters to fulfil the dutiesrequired.I have seen this debate unfold from both sides of the‘divide’. Firstly as a parent I recall the hard work that myown children put in to gain good GCSE and A-Levelresults, and with a father like theirs, it was hard work!Conversely, from 13 years’ experience of supporting thebusiness community, I have constantly heardbusinesses crying out for committed young people thatare ready for work and keen to learn.So what does ‘ready for work’ mean, as there is no cleardefinition to help a young person, or indeed teacher toteach it?To summarise the views of many business people I talkto, ‘ready for work’ means: having sound numeracy andliteracy skills; good timekeeping; correct dress sense forthe job in hand; an ability to listen and learn;communicate and ask questions; show some initiative;and most importantly, wanting to do a good job.Where I will take issue is with some in our educationsystem who for ‘ready for work’ read ‘achieved atschool’. Our children are legally bound to be in full timeeducation from five years old to 16 years old (with manystaying until 18) and it is a real shame that theattributes of someone who is ready for work are not thesame attributes that are achieved during their schoollife.One nightmare story came from a good employer whowas looking for a new apprentice. He interviewed onelad who turned up 10 minutes late with his trousersbelow his buttocks and proceeded to text someoneduring the interview. He did not get the job, and willstruggle to get any job, I would suggest.The Chamber believes there is a flaw in the delivery ofour curriculum and that is space and time to link thesubject matter of what is taught to career or jobopportunities in our locality. Don’t tell a student thatwith Physics and/or Chemistry they can be a rocketscientist when the chances of that happening is lessthan winning the lottery, when the students could betold that (with the same subject successes) they mightbuild helicopters in Yeovil, or work in nuclear power atHinkley Point, or design and make aerosols inWellington, and so on.Somehow we have to work together to inspire a greaterpercentage of young people to learn for purpose and tothen offer them challenging career opportunities here inSomerset as a substitute for decades of debt followinguniversity.Our PatronsA big thank you to the Patrons of the Somerset Chamber of Commerce, whose continuedsupport is vital to the growth of the ChamberPrevious pageFRONT COVER IMAGE COURTESY SIMON YORK PHOTOGRAPHYNext page

China Trade MissionThe Somerset Chamber of Commerce isjoining forces with Somerset County Councilto increase trade links with China by leadinga trade and twinning mission in Novemberto Guangdong Province in the south east ofthe country.The County Councilhas been workingwith the ChinaBritish Business Council (CBBC) for six months to try toidentify areas of China where Somerset businessescould be concentrating their exporting activities due toeither similarities of economy or a desire to engage withstrong Somerset business sectors such as food & drink,fashion & lifestyle, education, the creative industry,tourism and nuclear power.The result of this research is that the cities of Jiangmenand Yangjiang have both agreed to enter into a twinningarrangement with Somerset, and have invited abusiness and municipal delegation to visit the area inNovember.South West UK Trade & Investment (UKTI) is leading atrade mission to Guangdong at the same time, soSomerset’s mission is piggy-backing on the South Westmission in order to create a greater impact and to shareresources across more businesses.The Somerset delegation leaves the UK on 18thNovember, visiting Guangzhou, Jiangmen and Yangjiang,returning on 26th November. At each destinationbusinesses will be introduced to potential newcustomers, meet similar types of businesses to theirown, as well as supporting the County Council as it signsMemorandum of Understandings with each city toencourage future engagement and develop closerrelationships.This initiative comes on the back of the Somerset inBusiness Conference in May entitled ‘International Tradeis Good for Somerset’, which explored areas around theworld that are ripe for international trade activity. Thisincluded a presentation from Antoaneta Becker from theCBBC who inspired great interest in China, explainingthat increasing urbanisation and rapid economicdevelopment ischanging China froma manufacturing andexport focusedcountry into aconsumption drivennation.With more and morebusinesses heedingthe advice of thePrime Minister toseek global markets,the SomersetChamber has alsoset up a Somerset International Trade Forum inpartnership with UKTI. This meets on a quarterly basis toexplore global opportunities with existing and potentialexporters of both products and services, with the aim ofincreasing exports from the county and in so doingincreasing employment opportunities.The Chief Executive of the Somerset Chamber, RupertCox, who will be joining the trade mission, said, “We aredelighted that the County Council has invested inhelping businesses to open up more global markets,particularly in China. We applaud them for leading fromthe front by nurturing civic relationships with bothJiangmen and Yangjiang, and I look forward to joiningthe Somerset delegation as we fly the flag forbusinesses in Somerset that we know can satisfy thedemands of the Chinese markets. This is the start ofwhat I hope will be a long and fruitful relationship.“We are very proud of Somerset Chamber members thatalready fly the flag for Somerset such as SomerdaleInternational, AgustaWestland and NumaticInternational, to name just three, and we want tosupport other less famous brands to help them make amark on a global stage – and where better to start thanChina.”Businesses interested in joining the delegation haveuntil 6th September to contact the SomersetChamber of Commerce on 01823 444924, or emailRupert Cox on rupertcox@somerset-chamber.co.ukPicture: Antoaneta BeckerPrevious pageNext page3

British Chambers of CommerceChange of approach required to tackle youth unemployment despite good results, saysBCCJohn Wastnage, Employment and Skills Adviser at the British Chamber of Commerce (BCC), comments on the2013 A-Level results:“Many congratulations to all the students and teachers, whose hard work has delivered another excellent set ofacademic results. The end to perpetual grade inflation will go some way to restoring employers’ faith in A-levels.We are pleased to see more students taking science and maths, however it is concerning that there has been adrop in the number of foreign languages being taken at A-level.“It should of course be celebrated that academic achievement amongst school-leavers has remained high.However youth unemployment has risen in recent months and it is clear that there are far too many youngpeople whose potential is being undermined because they have not been taught the broader skills required tosucceed in the workplace - despite the strong desire of employers to hire and train them.“Those who didn’t get the results they wanted shouldn’t despair. Success is not dependent on academicachievement alone, and employers value hard work, a positive attitude, and skills that are relevant to theirbusiness. Apprenticeships can offer a better route to a highly skilled and well-paid job. But if we are to make astrong attempt to tackle youth unemployment we need to see more careers education in schools, more contactbetween pupils and businesses via work experience placements and employer visits, and for students to havebasic business skills when they leave school.”www.britishchambers.org.uk4Previous pageNext page

State of the Somerset Economy 2013The State of the Somerset Economy 2013report, issued in July 2013, providesinteresting reading for businesses based inthe countyCommissioned by Somerset County Council andproduced by the Marchmont Observatory at theUniversity of Exeter, the executive summary can bedownloaded from the Somerset Chamber website butfor convenience we’ve also pulled out some of the keyhighlights to share with you here.The Somerset economy: The Somerset economy is projected to grow byaround £2.38billion between 2011 and 2021,providing great opportunities for businesses withinthe county. The value of economic output in Somerset wasmarginally higher (0.4%) in 2011 than in 2007, whilein contrast, the output of the UK economy was 1.8%lower. The Somerset economy is weighted towards theservice sector with services generating £6billion,equivalent to two-thirds of GVA in 2011. The county’s largest single sector, generating morethan £1.5billion in 2011, is the manufacturingsector, with a significant contribution coming fromaerospace and advanced manufacturing. Somerset boasts a higher share of employment inhigh-technology manufacturing than the averageacross England. Both the Hinkley Point nuclear power stations and theemerging renewables sector present excellentopportunities for future economic growth. There were 21,865 (VAT and/or PAYE registered)businesses in Somerset in 2012, 90% of which aremicro businesses employing fewer than 10 people. Somerset has a relatively mature businesspopulation with more than half (52%) trading for 10years or more, compared with the England average of42%. Businesses started in Somerset have better survivalprobabilities than average and are more likely toreach their fifth anniversary.Employment: There were an estimated 259,000 jobs in theSomerset economy by 2011. 81% of employment in Somerset in 2011 was in theprivate sector. Employment in Somerset is expected to grow byaround 22,400 jobs in total between 2011 and2021, slightly higher than the UK average growth. Almost three quarters (74%) of Somerset’s workingage population were in employment during October2011-September 2012, three percentage pointshigher than the England average. 10,100 of Somerset’s residents were unemployedduring October 2011-September 2012, making thecounty’s unemployment rate 4%, half that of thenational rate (8%). Hinkley Point C would cause a notable rise in totalemployment, with important knock-on effects forunemployment and activity rates.Education & skills: More than 1,400 people aged 19 and under inSomerset started on the apprenticeship programmein 2011/12, mostly at the intermediate level. Almost all economically active Somerset residentsaged 18 to 59/64 have a qualification, with the vastmajority (82%) having a qualification at Level 2 orabove. The vast majority (93%) of A Level students inSomerset achieved at least two A Level passes (A*-E)in 2012, in line with the national average. Almost three-fifths (57%) of young people inSomerset left school with five or more good GCSEpasses (A*-C) including maths and English. A study in 2011 found that almost two thirds (64%) ofSomerset employers had offered their staff trainingin the last 12 months.If you would like to find out more, you can downloadthe 28-page executive summary of the State of theSomerset Economy 2013 report from the SomersetChamber website.Quarterly Economic Survey Q3 - www.britishchambers.org.uk/qes-surveyThe QES is the largest survey of its kind in the UK and for it to retain its reputation as a reliable economicindicator it is vital that Somerset Chamber and other affiliated Chamber members continue to respond.Log on by 18th September with the following details Chamber Number: 35Previous pageNext page5

Member’s StoryWhat do Badminton Horse Trials, RoyalCornwall Show, Royal Ascot, GlastonburyFestival, Royal International Air Tattoo andthe CLA Game Fair all have in common?Well, the answer is Somerset-based Chamber memberSun Traffic Ltd.Over recent months, Sun Traffic Ltd has been kept busysupplying Traffic Management Services for all of theseworld-wide events, including active traffic safety andmanagement with temporary traffic lights, signage andspecialist operators, typically looking after key junctionsand car park entrances in order to keep event trafficmoving.For other well-known events such as Wimbledon, RoyalBath and West, Hampton Court Flower Show and BBC’sTop Gear, specialist traffic equipment ranging fromroad signs and pedestrian barriers through to the verylatest solar-powered portable matrix information signswere provided.Sun Traffic Ltd is also pleased to announce that it hasbeen successfully selected as a supplier of TrafficManagement services to a nationally recognised multiutilitycompany in accordance with its strictISO9001 quality assurance system. Its Somersettrained, highly professional team has alreadycommenced the delivery of these crucial servicesfollowing the successful completion of a rigoroustender and selection process.Rupert Cox, CEO of the SomersetChamber said, “It gives me greatpleasure to see a Somersetbusiness and SomersetChamber member playing sucha fundamental role in some ofthe UK’s most iconic events. Weare encouraged to see that SunTraffic Ltd continues to grow andthrive, attracting significantcontracts to the county.”www.suntraffic.comRoger Player, Managing Director of Sun Traffic Ltd,says, “The quality of the works provided for our day-todayclients in the utility and construction industries hasenabled us to compete for and win work on a nationalbasis for other more unusual sectors including film, TVand major sporting events and music festivals. For allhere at Sun Traffic Ltd, it has been rewarding growinga team of professionals who take so much pride in theirwork despite the challenges our work can bring.”Affiliate Town ChambersAxbridge Chamber of Commerce01934 733078www.axbridgechamber.co.ukMike Sartain, mike.sartain@hale-events.ltd.ukBurnham-on-Sea Chamber of Commerce01278 238959www.burnham-on-sea.comDeryk Monaghan,chairman@burnhamonseachamber.orgBridgwater Chamber of Commercewww.bridgwaterchamber.org.ukSteve Leahy, talk@bridgwaterchamber.org.ukCrewkerne Chamber of Commerce01460 200115Jonathan Edgingtoncrewkernechamber@gmail.comFrome Chamber of Commerce01749 342255www.wessexchambers.org.ukNigel Harrispresident@fromechamber.comIlminster Chamber of Commerce01460 54364www.ilminsterchamber.org.ukSarah Calhaem, sarah@theteetree.co.ukLangport Area Business Group07763 955390www.langport-tc.gov.ukLynne Charlick labgmembership@gmail.comShepton Mallet & District Chamber01749 344995www.shepton.bizIan Jarmaine, ian@swanatshepton.co.ukTaunton Chamber of Commerce07808 776244www.taunton-chamber.co.ukColin Barrell, colinstearoom@hotmail.comWells Chamber of Commerce01749 670000www.wellsonline.org.ukinfo@identitykits.co.ukWellington Business Association01823 661982www.wellingtonbusinessassociation.co.ukIan Stock, Ian.stock@wellingtonchamber.co.ukYeovil Chamber of Commerce01935 804999www.yeovilchamber.orgGina Farnborough, secretary@yeovilchamber.orgIS YOUR TOWN CHAMBER ORBUSINESS GROUP MISSING?Find out more about the benefits ofAffiliating to The Somerset Chamber.Call 01823 444924or email Vikki Waterman onmanager@somerset-chamber.co.uk.Alternatively visitwww.somerset-chamber.co.uk6Previous pageNext page

Langport Area Business Group Established 2010Set up in 2010 by a few businesses, withthe help of the Somerset Chamber ofCommerce, the Langport Area BusinessGroup (LABG) is a trade group for Langportand surrounding areas. The group aims toencourage and promote sustainable localtrade. Everyone is welcome and themembership fee has been kept to aminimum to encourage new members.For the last three years the goals have been to: Encourage and promote trade in the town ofLangport and surrounding areas Support local independent traders and businesses Strengthen business links within the area andexchange relevant information Represent the local business community, with aunited voiceWorking collaboratively with various bodies across thearea, the LABG has successfully encouraged newfootfall into the area and the group continues tosupport the wide diversity amongst the local businesscommunity that Langport and the surrounding villageshave to offer. The vibrant and dynamic mix of localbusinesses has gone some way in attracting newbusinesses and the last few months have seen no lessthan seven new businesses open up in Langport alone.The past three years, have seen membership grow toover 100 members. The group hosts small networkingevents for its members and has an active social mediaand online presence. Monthly newsletters are issuedelectronically. The group is active in enhancing thetown, both for locals and tourists. Over the last fewyears, the group has decorated the town for specialevents – you may have admired the flags designed bythe local youth group or enjoyed the Christmas treesand window decorations, sponsored by the LABG.In 2012, the LABG reinstated a monthly producemarket (the last Friday of the warmer months, April toSeptember). Supporting local producers, the marketsells fresh fish, cheese, vegetables, wine, cider andmeats – all of which have been produced, bred orgrown locally. This has proved extremely popular andthe market has kept expanding. Building on thissuccess, the LABG is supporting a number of foodieevents in the town. A street party is planned aroundThai food in September, whilst 13 th October will seeLangport host the first Night ‘Streetfood’ market – The Island Market.To demonstrate the wide breadth of members, theLABG designed and printed a map of the locality,highlighting businesses. The map, now in its third issue,is available to visitors and tourists in the InformationCentres and shops, and was posted to local householdsvia the Langport Leveller. A new map is about to beissued to reflect the many new businesses in town.With a wealth of independent businesses, Langportoffers an eclectic, innovative and professional mix ofbusinesses seldom seen in such a small conurbation.The floods and harsh winters proved that everythingwas available on our doorstep, if you knew where tolook. The LABG firmly believes in shopping local.Recent research by the CLES (Centre for LocalEconomic Strategies) and FSB (Federation of SmallBusinesses) revealed that for every £1 spent locally,around 50-70p of that money goes back into the localeconomy. For the same £1 spent out of town or online,only 5p trickles back to the local community.Over 90% of Langporttraders andbusinesses areindependents. Thishas a major impacton all of us who livein and aroundLangport. It really is ano-brainer and weneed to spread theword and convinceexisting and potentialcustomers to supporthome-grownbusinesses and toshop locally.If you would like to join, please contact:Pedro Aparicio – Chair of the Langport Area BusinessGroup via:Secretary, Andrea Pyle: labginfo@gmail.comMembership Secretary, Lynne Charlick:labgmembership@gmail.com or 07763 955390Langport Market Secretary, Clare Aparicio: 07879423117Previous pageNext page7

New MembersAugust’s new membersBlackdown Shepherd HutsCreates Shepherd HutsGeorge Bannister01460 929774www.blackdownshepherdhuts.co.ukEurosigns UK LtdSigns & Vehicle GraphicsRoger Habgood01934 421400www.eurosignsgb.co.ukGrads for GrowthGrads for GrowthOliver Laity07557 191637www.gradsforgrowth.co.ukGranny Gothards LtdTraditional Ice CreamsAmanda Stansfield01823 491591www.grannygothards.co.ukGreenslade Ground MaintenanceDavid Greenslades01278 653205www.greenslades.bizLightning Electrical ConstructionElectrical, Instrumentation InstallationsKeith Lightning0238 0865890www.lightninggroup.co.ukMindset TrainingConstruction Training ProvidersNeil McGuinness01373 464878www.mindset-training.co.ukPathfinder PartnersBusiness Change LeadersSimon Lawder01749 679109www.pathfinderpartners.co.ukPowertek Services LtdMathew Paul01275 848671www.powertek-services.co.ukSafetywiseHealth & Safety ConsultancyHelen Ibbotson01458 241480www.safety-wise.co.ukVisual Business ProductionsVideos, Film,ProductionsJohn Stephens07596 707829www.thevisualbusinessgroup.co.uk8 Previous pageBlackdown Shepherd HutsBlackdown Shepherd Huts is a family firm established bycousins William Vickery and George Bannister. Based inIlminster, Blackdown Shepherd Huts builds stunning,handmade shepherd’s huts that blend traditional beauty withmodern day luxury. The huts provide versatile, practical alternativeaccommodation.William Vickery, Blackdown Shepherd Huts Director, says, “Ashepherd's hut is basically a mobile home used by shepherds toprovide shelter as they herdedtheir flocks across the land.The first evidence of ashepherd's hut dates from1596 and they became acommon sight in SouthernEngland in the 1800’s assheep were moved across thelight chalky soils to fertilise theland. The shepherd's hut was their kitchen, bathroom, dining roomand storeroom all rolled into one.”But a 19th century shepherd would never have imagined theluxurious grandeur of modern shepherd's huts with their ownbespoke electrical and plumbing systems. George Bannister,Director, says, “We were initially attracted by the diverse range ofuses that shepherd's huts provide. The fact that in most cases theydo not require consent provides an attractive solution to the age oldproblem of planning."Mindset TrainingMindset Training is a construction trainingcentre located in Frome, Somerset. They were established threeyears ago and specialise in providing CITB HS&E (CSCS) testing andtuition, as well as a range of courses such as NRSWA Streetworks,NPORS Plant Operations, SSSTS and SMSTS in their purpose built,fully equipped and fully accredited test centre.They aim to offer a friendly andunderstanding service, and withover 30 years of ‘muddy boots’experience across a variety ofroles throughout theconstruction industry, theyunderstand their customers.Neil McGuinness, ManagingDirector of Mindset Training, "We will continue to expand our courseoffering and grow into other areas such as getting local, unemployedyoung people into work via community projects and training.Picture 1: Blackdown Shepherd Hut. Picture 2: Neil McGuinness of MindsetTrainingNext page

Breakfast with Ken OwenEDF Energy confirms its support for aSomerset supply chain for Hinkley Point CMore than sixty businesses attended an event at theWalnut Tree Hotel on 2 nd August to hear EDF Energyconfirm its commitment to using the local supply chainin Somerset wherever possible.is now up to each and every business to fullyunderstand what will be required of them to ensure theydon’t miss out due to lack of preparation. Being localmight start the conversation but it won’t win thecontract unless suppliers also bring best value safelyand at the required level of quality.”Ken Owen, Commercial Director for Hinkley Point C,travelled to Somerset specifically to address localbusinesses registered on the Hinkley C Supply Chainportal. He outlined EDF Energy’s strategy to supportlocal supply chain activity but warned that, ascommitted as EDF Energy was to securing work for localcompanies, there would be no compromise on quality,value for money or reliability of supply.EDF Energy will be advising Tier 1 and 2 contractorstendering for contracts that they will be assessed ontheir level of proactive local supply chain engagement.EDF Energy’s preference would be for a local supplysolution where feasible, before engaging with a UKnational or multinational company.A new initiative has been developed in conjunction withthe Somerset Chamber of Commerce to support thisstrategy. This will include activating two steering groupsto focus on construction and service opportunities.These groups will be led by EDF Energy and theSomerset Chamber, working closely with selectedChamber members registered on the Supply Chain,relevant Tier 1 contractors and education providers. Theremit of these groups will be to oversee localengagement in the delivery of the building programmeto ensure, wherever feasible, that Somerset businessesreceive a fair opportunity to tender on a level playingfield.As part of this process, the Somerset Chamber will beencouraging local businesses to think creatively abouthow they can collaborate to win contracts at Hinkley,and will be putting together training and facilitationworkshops in support of proactive sector groups.Chris Langdon, who leads the Hinkley Point C SupplyChain on behalf of the Somerset Chamber, said, “KenOwen’s commitment to create real opportunity forSomerset suppliers at Hinkley C is both encouragingand challenging for the Somerset business community.The size of the opportunity is not in doubt, thestrategies and actions proposed by EDF Energy andtheir Tier 1 contractors will provide real opportunity. ItKen Owen said, “It’s a key part of our supply chainstrategy that Somerset businesses have every chanceto get involved in the project. Alongside the SomersetChamber, we’re helping local firms appreciate whatopportunities there are, but more importantly what localbusinesses need to do not only to compete, but to win.”The Nuclear New Build at Hinkley Point C has receivedplanning approval and is currently awaiting the outcomeof CfD negotiations with Government.Rupert Cox, CEO of the Somerset Chamber, summed upthe day by saying, “The Chamber has been working hardto map all of our 1,400+ suppliers registered on theHinkley Point C portal to EDF Energy’s NNB workpackage requirements so that they and their maincontractors can have a clear view of the opportunitiesavailable on the doorstep of the development. We areexcited by the latest strategy and initiatives to supportlocal businesses and particularly pleased that Chambermembers will have the opportunity to influence theprocurement strategies for the benefit of the entiresupply chain. We are looking forward to working closelywith EDF Energy and its contractors to create the bestoutcomes for Somerset.”Businesses can still register their interest to supplygoods and services to the Hinkley Point C developmentby registering online at www.hinkleysupplychain.co.ukContact the Chamber Call 01823 444924, email manager@somerset-chamber.co.uk or visit www.somerset-chamber.co.ukPrevious pageNext page9

Members’ NewsFrancis Clark climbs into Top 25The latest Top 50league table of UKCharteredAccountancy practices has been published byAccountancy Age and shows South West based FrancisClark moving up four places to 24 th , with a 21%increase in turnover.This follows the seven office, 46 partner firm improvingits position in the Western Morning News AnnualBusiness Guide Top 150 firms, placing it 42 nd this year,up from 44 th in 2012 and 69 th in 2011.Managing partner Les Burnett commented, “Thesubstantial rise of 21% in turnover in the past yearclearly indicates significant and steady growth across allour offices and practice areas which is very pleasing forus all.“This upward trajectory vindicates our businessstrategy. While we continue to attract AIM listed clientsand win clients from the ‘Big 4’, we have maintained astrong focus on advising small, owner managedbusinesses, start-ups and family enterprises, which arecharacteristic of our Westcountry client base.“We are the accountancy firm that acts for allbusinesses of all sizes.”www.francisclark.co.ukNew Leaf Life Design becomes foundermember of Responsible 100New Leaf Life Design is grabbingthe opportunity to prove itsethical credentials by becominga founder member ofResponsible 100.Responsible 100 is a growing social movement thatenables people to identify and support businesses thatare serious about balancing the pursuit of profit withthe health, wealth and happiness of society at large.By publishing their answerson www.responsible100.com and offering them up forpublic scrutiny, companies can determine whether theyare meeting public expectations in terms of fairness,integrity and contribution.Becky Wright, Director of New Leaf Life Design, says,“Joining Responsible 100 reflects our ethical businesspractices. We have always sought to demonstrate thatwe are a responsible business and now Responsible100 will stand testament to that.”www.newleaf.uk.comAn exciting time for One Step RecruitmentOne Step Recruitment hasannounced news of its newHead Office, based in Taunton.Established in the area back in the late 1990's, thecompany believes that its new position, within the OneStep Group, will provide a great opportunity for the localcommunities and businesses.Recent developments have also brought about theopening of its Chard branch, which will soon becelebrating its first birthday, and the company has morenew locations in the pipeline.Part of its growth has also seen the creation of the OneStep Foundation, which aims to inspire school andcollege leavers by providing free advice and guidance,in line with the company’s ethos of giving back to thecommunity.To participate, businesses must answer challengingquestions that cover a wide range of responsibilityissues devised by leading NGOs and campaign groups.Somerset Careers Fair - 16th Octoberwww.onestepfoundation.co.uk/eventswww.onesteprecruitment.co.uk10 Previous pageNext page

Members’ NewsSomerset Chamber members Blueloop andPardoes announce a partnershipFollowing a successful evening ofnetworking in 2011, Blueloop havepartnered up with Pardoes to deliver afull IT service.Somerset Chamber of Commerce networking –it works!Julie Grant, Sales and Marketing Manager, Blueloopinitially met Denys Rayner, CEO, Pardoes at a SomersetChamber Business to Business Networking event heldin Highbridge in November 2011.In the twelve months that followed, Blueloop wereinvited to various business/IT meetings and offeredadditional ad hoc IT support to Pardoes. In January,Blueloop were formally engaged to provide additionalsupport for the IT Manager in a second line supportrole and provide additional resource to cover sicknessand annual leave, and were finally engaged to fullymanage Pardoes’ four office estates in May of thisyear.Julie Grant, Sales and Marketing Manager, Blueloop,commented, “I am always willing to promote theexcellent work that the Somerset Chamber provides tobusinesses in Somerset. This opportunity has arisen asa result of the networking event organised by theChamber and I am very keen to emphasize theimportance of attendance at such events. We atBlueloop can clearly demonstrate the business valuefor both parties. I highly recommend any businessescurrently considering joining the Somerset Chamber todo so as soon as possible and to build your ownsuccess stories.”EcommerceSW — an inspirational eventand a springboard for moreThe inauguralEcommerceSWevent, which tookplace on 18th July, hosted 200 business people –including many Somerset Chamber of Commercemembers – from across the region, offering thesecrets of online business trading success from avariety of top-level ecommerce experts.Chamber members, Evosite, organised the conference.James Shakespeare, Evosite’s Managing Directorcomments, “EcommerceSW was a phenomenalsuccess. We have had extremely positive feedbackfrom delegates delighted to have a high profile digitalevent in the region. Many have commented on theusefulness of the seminar programme, saying they arenow inspired to drive their online presence forward,which was the main aim of the event!“The interest in EcommerceSW was more than wecould ever have asked for and we will use it as aspringboard to launch a regular seminar programme,helping keep the region’s businesses up-to-speed onthe ever-evolving digital space.”www.ecommercesouthwest.co.ukwww.pardoes.co.ukwww.blueloop.netDoes your business have good news to share?Email jennchidley@somerset-chamber.co.ukPicture 1: One Step Recruitment teamPicture 2: Ecommerce SW Event organisers - EvositePicture 3: The LinkedIn Man presenting to full seminar roomPrevious pageNext page11

Somerset Business AwardsSomerset Business Awards organisersprepare for the busiest year to dateHaving earned its reputation as the most prestigiousdate in any businessperson’s diary, the SomersetBusiness Awards annually recognise and celebrateoutstanding business success – and 2013 is certainlyno different!Judges currently have the mammoth task of goingthrough the highest ever number of entries andshort-listing the best businesses in each category.Despite the difficult economic climate of recent years,judges are impressed with the positive attitude anddetermination presented by each award entry.Follow the Somerset Business Awards on Twitter using@SomBizAwards and #SBA2013 for the latest newsand updates.www.somersetbusinessawards.org.ukSomerset Business Awards SponsorsBy 1 st October, all entrants will have found out whethertheir applications have been successfully short-listedand whether they will make it to the glamorous awardsceremony – which is set to be the largest SomersetBusiness Awards since its beginning, with more than350 guests attending on the night.The Somerset Business Awards 2013 will be presentedat the newly refurbished Westland Conference andLeisure Complex in Yeovil, on Thursday 24th October2013. Forty-two hopeful businesses will attend thedinner – all hoping to win a prestigious and highlysought-after accolade.Head of Family Business and Partner at AlbertGoodman – main sponsor of the Somerset BusinessAwards – Paul Hake, says, “Winning a SomersetBusiness Award is a highly impressive achievement andthe celebratory evening is a key date in Somerset’sbusiness calendar. The entries received this year havebeen outstanding and we wish all businesses that haveentered the best of luck!”Media Partners12Previous pageNext page

New Into Somerset websiteNew Into Somerset websiteto attract more inwardinvestorsWith enquiry numbers up by over40% on this time last year,Somerset’s inward investmentorganisation, Into Somerset, hasunveiled a new website as its latestinitiative to help attract morebusinesses into the county – andit’s already yielding results.As part of the highly effective‘Natural Choice for Business’campaign, the new website hasbeen developed by Yeovil-basedKontrolit to provide a cleaner,faster, easier way to find practicalinformation and next steps adviceon relocating to Somerset. Theresulting site is more vibrant,professional and friendly, promotingboth Into Somerset’s services andSomerset as a business destination.This is the latest in a series ofsuccessful marketing initiatives for the inwardinvestment body, following the launch earlier this yearof Into Somerset branded lorries in conjunction withFramptons; the development and promotion of an IntoSomerset video with the Daily Telegraph Business Club;participation at the Great British Business Show inLondon; and receipt of a Highly Commended award atthe national Re:locate Awards.Into Somerset Investment Manager, Gerard Tucker,says, “The new website is fresh and welcoming, andalready we are receiving good quality enquiries frompotential investors as a direct result of our investment.The Into Somerset website is the predominant methodthat we use to reach the people we are hoping tosupport and encourage to invest in Somerset, thereforeit has a significant job to do and is already showinggood signs that it will achieve our expectations.”Kontrolit’s Sales & Marketing Manager, Richard Howes,comments, “The whole team here at Kontrolit has beenreally excited about the launch of the Into Somersetwebsite. It may sound like a cliché but with any largeproject it’s really the people and the workingrelationships that make it a success. It’s been a greatprivilege to work with the Into Somerset team, whosehard work, dedication and open-minded approach havebeen the key factor in the success of the website.”Into Somerset offers a bespoke service providingunbiased advice and support for entrepreneurs andcompanies of all sizes that are considering moving allor part of their business to Somerset. Its helpful,independent and friendly team have the expertise,knowledge and contacts to take the hassle out ofrelocating or extending a business into Somerset. Tofind out more and to view the new website, visitwww.intosomerset.co.ukPrevious pageNext page13

Youth EmploymentYoung people are good for businessAs young people across the county weigh up theiroptions having received their GCSE and A-Level resultsthis month, the Somerset Chamber of Commerce isstressing the importance to local businesses ofsupporting Somerset’s young people in order to keeptheir valuable skills in the county.According to the Chamber, businesses should notunderestimate the value of the skills, enthusiasm andfresh outlook that young people can bring, all of whichwill help boost the local economy both in the short andthe longer term.business as customersare encouraged to seethat a business has along term plan involving awide range of ages.“As with any activity, youonly get out what you putin and time spent interviewingand meeting withyoung candidates andtaking time to select theright one for yourbusiness is vital. In ourexperience, young people are great forbusiness.”The Somerset Chamber of Commerce also worksclosely with the Somerset Employment & Skills Board,which brings businesses and partner organisationstogether to help businesses access high-qualitytraining through apprenticeships for graduates andexisting employees.Vice Chair of the Somerset Chamber, Graham Knight,is also Chair of the Grow Somerset Talent Group andHead of Business Development at Strode College. Heexplains, “It is important for Somerset businesses toharness the enthusiasm of the county’s young people,as keeping their skills in the county will help tostrengthen the economy and our future skills andknowledge base. We know that 83% of apprenticesstay with a company after finishing their training, soany investment made now is likely stay within thebusiness.”Specialist engineering company Manuflex Ltd, basedin Highbridge, has supported, encouraged andemployed around 50 young people throughapprenticeships, work experience and governmentsponsored schemes. Managing Director Ray Stewartsays, “In our experience, engaging with young peopleis great for business. They bring fresh ideas, areenthusiastic, have current education disciplines andask great questions. All of this adds value to theChairman of the Somerset Employment & Skills Board,Kath Gigg, says, “Many employers we talk to getinvolved with their local school or college and build areally productive relationship that helps prepareyoungsters for the world of work and also helps thebusiness get the employees they need and want.Apprenticeships are now available in more than 170industries and 1,500 job roles, and around 80% ofmanagers who employ apprentices agree that theymake their workplace more productive.”Somerset businesses employed over 5,200apprentices in 2011/12, with more than the nationalaverage successfully completing their apprenticeship.Meanwhile, a recent BIS survey found that 78% ofapprentices and 81% of businesses wouldrecommend apprenticeships to friends or otheremployers.For further information on apprenticeships and otherskills training visit:www.apprenticeships.org.ukwww.skills4somerset.org.uk14 Previous pageImage courtesy of FreeDigitalPhotos.net - Career Paths Signpost (c) artur84Next page

Richard Huish CollegeNew Principal appointed at RichardHuish CollegeJohn Abbott has been appointed as the newPrincipal of Richard Huish College. The sixth formcollege, in Taunton, is rated among the top A-levelcentres in the country.John took on the role of Acting Principal followingthe departure of Dr Peter Avery in December andhas now been appointed the top position withimmediate effect.John joined Richard Huish College in August 2003as Faculty Director for Maths and Sciences. Prior to that,he was Section Leader at Bridgwater College. He was in post at Huish when the college achieved its first‘outstanding’ Ofsted inspection in November 2003, and the second ‘outstanding’ Ofsted inspection in October2007. He was promoted to Assistant Principal in 2009/10.The father-of-two, who is originally from Blackburn, read Sport and Exercise Science at ManchesterMetropolitan University and went on to complete a Masters in Sports Psychology and Exercise Physiology. Johnis a keen sportsman who has had representative honours in both squash and basketball.John says, “I am very excited atthe opportunity to lead andshape this outstanding collegethat provides top qualityeducation to the local andextended community aroundTaunton. The Huish namecarries with it a reputation forhigh standards, academicexcellence, provision of qualityteaching and a commitment todevelop the holistic needs ofthe individual learner, and I feelprivileged to be in a position todevelop the college further.”Guy Adams, chairman of theCollege Corporation, says, “Weare naturally delighted to haveappointed John. He is a verystrong and capable leader andwe look forward to working withhim.”www.huish.ac.ukPicture: Guy Adams and JohnAbbottPrevious pageNext page15

Green Flag Award for Somerset SitesThree countryside sites in South Somersetare some of the best in the country – andthat’s officialKeep Britain Tidy has announced a record-breakingnumber of award-winning parks and green spaces for2013.Chard Reservoir Local Nature Reserve, Ham HillCountry Park and Yeovil Country Park are among arecord-breaking 1,447 parks and green spaces thatreceived a prestigious Green Flag Award.another record-breaking year for Green Flag Awardparks and green spaces.“A Green Flag Award provides national recognition forthe hard work and dedication of all the parksmanagers, staff and volunteers who have helped tocreate these fantastic places for all to enjoy.www.keepbritaintidy.orgThe national award, handed out by environmentalcharity Keep Britain Tidy, recognises and rewards thebest parks and green spaces across the country. AGreen Flag flying overhead is a sign to visitors thatthe space boasts the highest possible standards, isbeautifully maintained and has excellent facilities.Katy Menday, Countryside Manager said, “We areabsolutely delighted to be receiving Green FlagAwards for the seventh year running at our countrypark sites. We know that all our green spaces offersomething special and unique to residents andvisitors, having this external quality standardapproval is important to us and oursupporting Friends and volunteers.“This Award recognises and highlights thatpeople in South Somerset are benefittingfrom a number of green spaces managed tothe very highest quality.”Councillor Sylvia Seal, Portfolio Holder forLeisure and Culture at South SomersetDistrict Council added, “We are very pleasedto once again be awarded with a Green FlagAward from Keep Britain Tidy. Our rangersand volunteers do a fantastic job in ensuringthe sites are all maintained to a superbstandard for all our residents to enjoy.”The record number of awards across thecountry means more people than ever beforewill have access to well-managed, qualitygreen space, which is vital to people’s healthand wellbeing.Green Flag Award Scheme Manager PaulTodd said, “We are thrilled to announce yetPrevious pageNext page17

GDP Growth Figures 2013Somerset businesses echo encouragingGDP growth figuresThings are looking up for businesses across Somersetand the rest of the country, as the latest GDP figuresshow the UK economy grew by 0.6% in the secondquarter of 2013. This doubles the previous quarter’srise of 0.3% and is an increase of 1.4% on this time lastyear, showing positive signs that the economic recoveryis gathering pace.The services sector continues to thrive, partly due to itsstrong export sales, growing at 0.6% compared with Q1and 2.1% year on year. Meanwhile, the manufacturingand construction industries are finally showing signs ofimprovement with increases of 0.4% and 0.9%respectively in Q1.The ONS official figures are good news for Somersetbusinesses, many of whom have noticed an upsurge inactivity this year.businesses. At a recent Bank of England breakfast,eight Somerset Chamber members were asked to sharetheir business experiences and perceptions with theBank of England. Those in residential and commercialproperty were particularly buoyant about the last threemonths, as were those in manufacturing, exporting andonline IT support. There are still challenges in the HighStreet, but these are more likely to be triggered bychanges in buying habits with increases in on-line sales,so overall things are certainly looking up.”As one of only five accredited Chambers in the SouthWest and 53 in the whole of the UK, the SomersetChamber works closely with the British Chambers ofCommerce to make sure Somerset businesses stay wellconnected at both a local and national level, and thatthe voices of the Somerset business community areheard at all levels of government.Numatic International, based in Chard andfamous for its Henry vacuum cleaner, is amajor Somerset employer working within themanufacturing industry. Senior executive,Andrew Smith, said, “Numatic is enjoyingrecord order intake and output, and that hasbeen the case since the beginning of 2013. Weare not alone – from speaking to variouscontacts in manufacturing, I would say that mostpeople are very busy.”Another Somerset company experiencingsignificant growth in recent months isTimbersource Ltd, based near Frome, which hasbeen supplying premium quality hardwoods andsoftwoods to customers in the UK and overseassince January 2001. Director Ashley Kemp says,“Timbersource has experienced a noticeableincrease in demand since January 2013, withexport orders increasing 100% in thattime. We’ve experienced particular interest fromthe Middle-East in our bespoke,semi-manufactured timber products and are nowrecruiting extra staff, meaning we are well placedto grow with the demand.”Rupert Cox, CEO of the Somerset Chamber, says,“Somerset companies have been telling us forsome time that they are seeing growth in theirContact the Chamber Call 01823 444924, email manager@somerset-chamber.co.uk or visit www.somerset-chamber.co.uk18 Previous pageNext page

Next EventsLab in a LorryDate: Friday 6th SeptemberTime: 08.00Venue: Bridgwater Academy, BridgwaterCost: Free EventFood Provided: Bacon Bap, Tea & CoffeeOn behalf of theInstitute of Physics, youare invited to a BusinessBreakfast to discoverLab in a Lorry and thecontribution it can make in addressing theSTEM skills gap in Somerset and theSouth West of England.Discover how businesses can all work together tomake a difference to the communities we live andwork in. This event will be of particular interest to anycompany who recognises the importance of the STEMskills within their organisations. For exampleengineering and manufacturing companies.You will also have the opportunity to see the lorry inaction and talk to some of the volunteers who help tomake the project a success.Social Media in theWorkplace - an EssentialGuideDate: Thursday 12th SeptemberTime: 07.45Venue: Clarke Willmott, TauntonCost: Members £20.00 Non-Members £25.00 (incVAT)Food Provided: Bacon Bap, Tea & CoffeeKate Gardner & Paula Squire of ClarkeWillmott LLP, will guide you through allrecent legal developments, including: Cyber bullying, harassment and discrimination; Facebook posting and employee misconduct anddismissals; LinkedIn and Twitter - misuse of confidentialinformation; Damage to the employer’s reputation; and Social media policiesAll this and more with practical tips and guidance onEmployment Law that may affect you and yourbusiness.Lab in a Lorry is a mobile science laboratory thattakes hands-on experiments to schools. It gives11–14 year olds a taste of real science andassociated careers, provides employees with anopportunity for personal development and offersorganisations a chance to raise their profile whilemaking a difference to their local community.Bank of England Update - The Outlook for the EconomyDate: Wednesday 18th SeptemberTime: 07.45Venue: Taunton RacecourseCost: Members £17.50 Non-Members £22.50 (incVAT)Food Provided: Full English BreakfastStephen Collins, the Bank’s Agent for South West England, will present all the latest news and observations fromthe Bank of England at a time of significant change under a new Governorand just six months since the Bank became once again a bankingregulator.For more information on any of our events, including sponsorship opportunities,please email events@somerset-chamber.co.uk or call 01823 444924Previous pageNext page 19

Somerset Chamber Events CalendarFor more information on our events, including sponsorship opportunities, please email Sueat events@somerset-chamber.co.uk or call 01823 444924(All costs inclusive of VAT except where detailed)Lab in Lorry - Friday 6th SeptemberOn behalf of the Institute of Physics, you are invited to a Business Breakfast to discover Lab in a Lorryand the contribution it can make in addressing the STEM skills gap in Somerset and the South West ofEngland.Time: 07.45 Venue: Bridgwater Academy, Bridgwater Cost: FreeSocial Media in the Workplace - An Essential Guide - Thursday 12th SeptemberThe breakfast will go over recent legal developments in the workplace relating to the use of socialmedia including: cyber bullying, discrimination, misuse of confidential information, employers reputationand much more.Time: 07.45 Venue: Clarke Willmott office, TauntonCost: Members Discounted Cost £17.50 Non Members £22.00International Trade Forum - Tuesday 17th SeptemberAre you a Somerset business thinking about or currently trading internationally?Time: 16.00 Venue: Bath and West ShowgroundCost: Members Discounted Cost £20.00 Non Members £25.00Bank of England Update - Wednesday 18th SeptemberJoin us for breakfast and hear all the latest news and observations from the Bank of England.Time: 07.45 Venue: Taunton RacecourseCost: Members Discounted Cost £17.50 Non Members £22.50Charity Golf Day - Thursday 26th SeptemberPartner/SponsorPartner/SponsorPartner/SponsorPartner/SponsorPartner/SponsorJoin us, either as an individual or in a team of four, for our annual Charity Golf Day in aid of School ina Bag followed by a two-course dinner.Time: 10.00 Venue: Taunton Pickeridge Golf Club, TauntonCost: Team of 4 £200.00 Individual £50.00Breakfast with John Penrose MP - Your local Small Business AmbassadorJohn Penrose MP, who has been appointed by the Prime Minister as Small Business Ambassador for the West,joined Somerset Chamber members at a recent breakfast event held in Taunton.Also the Member of Parliament for Weston-super-Mare, John spoke about his life in business before he becamean MP, his new role within government and current business issues. He was keen to explore the needs andconcerns of local businesses, enabling him to be as effective as possible when lobbying government, so topicssuch as red tape, commercial planning reform, Europe and the funding gap for smaller and growing businesseswere all discussed.Having been a businessman before entering politics, John expressed his belief that politicians should create alevel playing field for businesses, then get out of the way so that businesses can focus on what they do best.Images from the Breakfast with John Penrose MP - Photos By Simon York PhotographyCall 01823 444924Previous pageEmail events@somerset-chamber.co.uk