MetaXpress PowerCore Installation and User Guide - Support Home ...

TroubleshootingTable 9-1 Symptoms and Solutions (cont’d)SymptomsAdding MetaXpressPowerCore clientsdoes not improvethe speed of imageanalysis andprocessingPossible Causes and SolutionsHardware, database, and network issues might affectprocessing speed. Things to check:• System requirements: Verify that your system meetsall of requirements. For more information, seeBefore You Begin on page 8.• Server resources: When processing images,MetaXpress PowerCore clients return analysisresults to the MetaXpress PowerCore server. Verifythat the server has sufficient RAM and CPU speed tohandle these results. Monitor server performanceduring processing and increase RAM if necessary.If you are using the MetaXpress PowerCore serveras a MetaXpress PowerCore client, considerremoving the client application from the server andusing the computer for MetaXpress PowerCoreserver processes only.• Database status: Make sure that the database isrunning optimally and that it is not full.• Database connections: The MetaXpress PowerCoreserver makes frequent, brief connections to thedatabase to get images and settings. TheMetaXpress PowerCore server also spawns manythreads to write analysis results data to thedatabase. If the maximum number of databaseconnections is reached, the MetaXpress PowerCoreserver might have to wait in line to read data from,or write data to, the database.Monitor the database performance to see if thedatabase settings can be optimized for theMetaXpress PowerCore Software.• Network bottlenecks: During image analysis,MetaXpress PowerCore clients send analysis resultsto the server, and the server saves the results to thedatabase. Heavy network traffic during imageanalysis can impact performance. Monitor networktraffic on the server, and decrease traffic or addbandwidth to your network if possible.78 0112-0183 C