MetaXpress PowerCore Installation and User Guide - Support Home ...

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TroubleshootingVerifying MetaXpress PowerCore Server-ClientCommunicationTo verify network connections between MetaXpress PowerCore serversand clients, make sure that the client names appear on the server’sActive Clients page. To view the Active Clients page, click the Active Clientstab in the MetaXpress PowerCore server application.Viewing and Changing MetaXpress PowerCorePort Number SettingsThe MetaXpress PowerCore server and client applications both haveport number settings, and these settings must match.To change the port number in the server application1. Stop Auto Run Queue Monitoring, and if a job is running, cancelit. For instructions, see Stopping Queue Monitoring andCanceling Jobs on page 55.2. In the MetaXpress PowerCore server application, click Edit >Server Settings.The Server Settings property sheet appears.3. Change the port number, and then click OK.4. Restart queue monitoring as described in Monitoring theMetaXpress Software Auto Run Queue for Jobs on page 54.To change the port number in the client application1. Log in to the client computer as administrator.2. Click Start > All Programs > Molecular Devices > MetaXpressPowerCore > MetaXpress PowerCore Client.The MetaXpress PowerCore Client Configuration property sheetappears.3. In the Connection Settings section, change the port number, andthen click Save.The Client Configuration property sheet closes, the servicerestarts, and the new settings are applied.70 0112-0183 C
MetaXpress PowerCore Software Installation and User GuideViewing Error Handling Preferences and Log FilesViewing ErrorsError handling preferences determine the number of times theMetaXpress PowerCore Software tries to analyze a work unit or siteafter an error is encountered. Preferences also determine thepercentage of work units that can fail before an entire job is marked ashaving failed.In addition, error handling preferences specify the location of the logfiles that contain job processing details. You can use the information inthe files to troubleshoot errors encountered during job processing. Anew log file is created each time the MetaXpress PowerCore serverapplication starts.To view the MetaXpress PowerCore Software error-handling preferencesand log file location• In the MetaXpress PowerCore server application, click Edit >Preferences.For information about preferences, see MetaXpress PowerCoreServer Preferences on page 89.The Errors page in the MetaXpress PowerCore server application showsinformation about job errors encountered since the MetaXpressPowerCore server application was started. When the application isclosed, the entries on the Errors page are removed. To find informationabout errors that no longer appear on the Errors page, see the log files.To check for processing errors• In the MetaXpress PowerCore server application, click the Errorstab.The Errors page appears.0112-0183 C 71
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MetaXpress ® PowerCore High Conten
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ContentsChapter 1 Overview and Requ
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MetaXpress PowerCore Software Insta
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Overview and Requirements1Introduct
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MetaXpress PowerCore ServerInstalla
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Page 19 and 20: MDCStore Database and File ServerUp
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