MetaXpress PowerCore Installation and User Guide - Support Home ...
MetaXpress PowerCore Installation and User Guide - Support Home ...
MetaXpress PowerCore Installation and User Guide - Support Home ...
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ContentsChapter 9 Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . 69Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69About <strong>MetaXpress</strong> <strong>PowerCore</strong> Server-ClientCommunication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69Verifying <strong>MetaXpress</strong> <strong>PowerCore</strong> Server-ClientCommunication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70Viewing <strong>and</strong> Changing <strong>MetaXpress</strong> <strong>PowerCore</strong>Port Number Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 70Viewing Error H<strong>and</strong>ling Preferences <strong>and</strong> Log Files . . . . . . . 71Viewing Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71Information on the Errors Page . . . . . . . . . . . . . . . . . . 72About Work Unit Failures . . . . . . . . . . . . . . . . . . . . . . . 72Removing Entries from the Errors Page . . . . . . . . . . . . . 73Viewing Timeout Settings . . . . . . . . . . . . . . . . . . . . . . . 73Symptoms <strong>and</strong> Solutions . . . . . . . . . . . . . . . . . . . . . . . . 74Contacting Technical <strong>Support</strong>. . . . . . . . . . . . . . . . . . . . . 79Appendix A <strong>MetaXpress</strong> <strong>PowerCore</strong> <strong>Installation</strong><strong>and</strong> Configuration Notes . . . . . . . . . . . . . . . . . . . . . . . . . 81Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81<strong>Installation</strong> Checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . 82<strong>MetaXpress</strong> <strong>PowerCore</strong> Software <strong>and</strong>License Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 83Database Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84<strong>MetaXpress</strong> <strong>PowerCore</strong> Server Settings . . . . . . . . . . . . . . 86<strong>MetaXpress</strong> <strong>PowerCore</strong> Server Preferences . . . . . . . . . . . 89<strong>MetaXpress</strong> <strong>PowerCore</strong> Client Settings . . . . . . . . . . . . . . 91<strong>MetaXpress</strong> <strong>PowerCore</strong> Clients <strong>and</strong> ProcessingCapabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 996 0112-0183 C
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