MetaXpress PowerCore Installation and User Guide - Support Home ...

Overview and RequirementsAbout Firewalls and Antivirus SoftwareFollow these guidelines when working with firewalls and antivirussoftware:• Avoid having firewalls between MetaXpress PowerCore serversand clients. Install clients and servers on the same subnet ifpossible.• Verify that firewalls are configured to permit both UDP (UserDatagram Protocol) and TCP (Transmission Control Protocol)transmissions on the port used by MetaXpress PowerCoreservers and clients.• Verify that antivirus software permits UDP and TCPtransmissions on the port used by MetaXpress PowerCoreservers and clients.• If you are using the Windows Vista operating system, ensurethat network discovery is enabled.For more information about port number settings, see MetaXpressPowerCore Server Settings on page 86 and MetaXpress PowerCoreClient Settings on page 91.How to Obtain More InformationAdditional information is available on the Web:• For general information, go to the Molecular Devices web site:http://www.moleculardevices.com.• To search the knowledge base, go to the Molecular Devicessupport site:http://www.moleculardevices.com/support.html.• For software updates, go to the knowledge base on theMolecular Devices support site:http://www.moleculardevices.com/support.htmlHow to Obtain SupportFor technical support, see the Molecular Devices support site on theWeb at http://www.moleculardevices.com/support.html.To speak to a Technical Support representative by phone, call800-635-5577. For more information, see Contacting Technical Supporton page 79.10 0112-0183 C