Integrated Client Management - HSBC Africa

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Cash management. RedefinedThe AssetbbBest Cash Management Bank in Asia, 2009bbBest Transaction Bank in Asia, 2008bbBest Transaction Bank in Hong Kong, 2008, 2009bbBest Transaction Bank in Malaysia, 2009bbbbBest Cash Management - Country Awards, HongKong, 2008, 2009Best Cash Management Bank in Southeast Asia,2008, 2009bbBest Bank for Payments and Receivables, 2008Global FinancebbbbbbBest Overall Bank for Cash Management in Asia,2003-2010Best Overall Bank for Cash Management - MiddleEast, 2010Best Bank for Payments & Collections - MiddleEast, 2010bbBest CLS-Linked Bank Offering - Middle East, 2010bbbbbbBest Corporate/Institutional Internet Banking Brunei,Hong Kong, Indonesia, Singapore and Sri Lanka, 2009Best Online Cash Management Bank for Corporateand Institutional Internet Banking in Asia Pacific, 2009Best Bank for Payments and Collections in Asia,2008, 2009bbBest CLS-Linked Bank Offering in Asia, 2008, 2009bbBest Consumer Internet Bank (2008)bbBest Corporate/Institutional Internet Bank, AsiaPacific (2008)EuromoneyEuromoney Cash Management Poll:bb1# Cash Management Provider in Asia (ex Japan), 2009bb1# Cash Management Provider in Japan, 2009bbbb1# Domestic Cash Manager in Australia, Bangladesh,Brunei, Hong Kong, Indonesia, Japan, Macau, Malaysia,Mauritius, Singapore, Sri Lanka and Taiwan, 2009Best Domestic Cash Management Bank in India,Indonesia, Malaysia, Brunei, Taiwan and Sri Lanka, 2008bbOverall Customer Satisfaction Rated no. 1 in Asia, 2008Euromoney Awards for Excellence:bbBest Global Bank, 2009bbBest Global Transaction Banking House, 2009bbBest Cash Management House in Asia, 2008AfricaAsia-PacificEuropeNorth AmericaSouth AmericaAtul BavaImplementation Officer+27 11 676 4465atul.bava@za.hsbc.comwww.hsbc.co.za | www.hsbcnet.com09GPA0321Certain product and service offerings are subject to local availability and/or regulations. Terms and conditions apply, relevant products are available on request and service charges are applicable.Issued by HSBC Bank plc, incorporated in United Kingdom, registration number 14259.Johannesburg Branch registration number 2003/004613/10.An authorised Financial Services Provider.Place of Business: 2 Exchange Square, 85 Maude Street, Sandown, Sandton, 2196, South Africa.
Leading Client Management ApproachBecause we careAt HSBC, we understand that a timely and seamless implementation of your cash management solutions is essential tooptimising your financial operations and working capital requirements. We also recognise the need to provide a consistentlyhigh level of service to help you harness every opportunity in a dynamic and competitive business environment.Leveraging on our continued investment in people, technology, and local knowledge, HSBC brings together a team of localand regional Client Management specialists to deliver an unmatched implementation experience and high levels of customerservice. We make a difference to your business by delivering on our promises.HSBC’s Client Management Approach1. Setting objectives: Achieve a common understandingand vision for the newcash management solution3. Relationship Management: Build and sustainvalue through partnership2. Delivering solutions: Address challenges anddeliver new solutions through proper engagementon business processes, technology and peopleClient Management ModelHSBC’s Client Management team consists of experienced industry sector specialists who exercise a consultative approach toensure a full understanding of your business needs and objectives.Through a structured and comprehensive handover process from Sales to the dedicated Client Management team, ourframework is supported by in-country Client Management specialists to ensure seamless solution delivery through to ongoingservice.
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Integrated Client Management - HSBC Africa

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