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STRATEGY 13The Code of Business Conduct and Ethics summarises.Brenntag’s basic corporate values, ethics, laws, rules andregulations and the related policies and procedures of thecompany which are particularly important to the companybusiness and the preservation of its admirable name and reputation.The Code of Business Conduct and Ethics contains fundamentalrequirements with regard to health, safety and theenvironment, how to deal with business partners or publicinstitutions, bribery and corruption, competition and antitrustlaws, avoidance of conflicts of interest as well as dataprivacy and information security.Key aspects of our compliance activities are the adherenceto competition regulations and the protection ofthe environment and personal health. We conduct regularemployee training sessions on compliance with the aim tokeep the employees’ knowledge up-to-date and avoid anyillegal actions as well as to protect the environment, theemployees and the company.Compliance Reporting and OrganisationBrenntag has installed established procedures throughoutthe Group for receiving and handling complaints and anonymousreports of questionable matters. In case employees,business partners or the public in general have concernsabout any activity by our company and its employees, wehave created a portal on our website where these concernscan be reported. The information received is treated inthe strictest of confidence so the source of the informationdoes not suffer any negative consequences frommaking complaints or reports. Any received reports areexamined, evaluated, investigated and appropriate actiontaken if an infringement has taken place. These processesare steered by the Governance, Risk & Compliance (GRC)Manager at Brenntag AG.Material complaints and reports are addressed to therelevant member of the Compliance Committee, an internaladvisory body whose members include corporatedepartmental heads representing the various corporatedisciplines, where also general questions on complianceare discussed.Current compliance cases as well as the further developmentof the Group-wide compliance organisation andstructures are regularly reported to the Audit Committeeof the Supervisory Board. On operational level RegionalCompliance Managers ensure close monitoring of ourbusiness activities.Warehouse in Querétaro, Mexico