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Vito crewbus brochure - Mercedes-Benz

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Contents<strong>Vito</strong> Crewbus 4Interior 10Flexibility 10Comfort and functionality 12Special models 14<strong>Vito</strong> CREW 14<strong>Vito</strong> SHUTTLE 16Technology 18Engines 18BlueEFFICIENCY 20Chassis and 4x4 all-wheel drive 22Safety 24Equipment 26Standard and special equipment 26Genuine accessories 31Upholstery 32Paintwork 33Technical data 34Engines, consumption andCO 2 emissions 34Weights 36Seating variants 37Dimensions 38Glossary 40Services 42Test drive 46


T he <strong>Vito</strong>Success is no accident. It has to be earned with hard workday by day – applying great effort and intelligence to addressthe challenges of the times. The <strong>Vito</strong> Crewbus supportsyou in your daily efforts with maximum efficiency: a widespectrum of applications, a high level of variability andtailor-made comfort make it a vehicle ideally qualified tofit your usage profile, your business and your specifictransport needs, as well as satisfying your standards interms of good design: powerful lines with a distinctivefront section and dynamic side lines lend the <strong>Vito</strong> Crewbusan unmistakable character.The <strong>Vito</strong> also boasts a highly promising array of technicalmerits: the state-of-the-art 4-cylinder CDI engines and thestandard BlueEFFICIENCY package set new parametersin terms of economy and sustainability. The comfortablesuspension, a high-quality interior and a broad range ofoptional equipment and appointments leave you to concentrateon the demands of the job in hand. And naturally asalways on board, that which you have every right to expectfrom a van bearing the three-pointed star: first-rateworkmanship, legendary durability, and unique reliability.In short: quality “made by <strong>Mercedes</strong>-<strong>Benz</strong>”.4 <strong>Vito</strong> Crewbus


Discover our tailor-madebusiness variants<strong>Vito</strong> Compact: short wheelbase,vehicle length: 4763 mmWe aim to accommodate your precise needs. To this endwe have designed the <strong>Vito</strong> to adapt with the utmostsimplicity to your company’s specific requirements. Fromthe <strong>Vito</strong> Compact to the <strong>Vito</strong> Extra-long: the <strong>Vito</strong> rangeenables vehicle configurations to master the most diversetransport tasks and load scenarios – from the particularlyfunctional <strong>Vito</strong> CREW entry-level variant to the high-endminibus offering a high standard of comfort. Whereveryou’re headed, you can rely on the new <strong>Vito</strong> Crewbus toget you there and back in consummate comfort.▸ 2 wheelbase lengths▸ 3 vehicle lengths (Compact/Long/Extra-long)▸ Space for up to nine people, depending on the seatingconfiguration▸ Numerous seating configurations▸ Payload of up to 1240 kg (with all seats removed frompassenger compartment)▸ Gross vehicle weights from 3.05 t to 3.2 t▸ Diverse engine variants<strong>Vito</strong> Long: short wheelbase,vehicle length: 5008 mm,with normal-height or high roof<strong>Vito</strong> Extra-long: long wheelbase,vehicle length: 5238 mm6 <strong>Vito</strong> Crewbus


<strong>Vito</strong> Crewbus7


Seating space or load space?It’s just a matter of secondsWhether you spend most of your time carrying passengersor mainly transport equipment and materials, you cancount on the <strong>Vito</strong> Crewbus to get the job done efficientlyand professionally. The passenger compartment can befitted with various combinations of seat rows which can bequickly installed and removed as necessary. This allowsyou to transform a spacious passenger compartment into alarge load compartment in next to no time – and vice-versa.In addition to its variable seating concept and ample space,the <strong>Vito</strong> Crewbus also comes up trumps in terms of ridecomfort and convenient fittings and appointments. A widesliding side door with the option of a second sliding dooron the left, for example, or hinged rear doors which are optionallyavailable in place of the standard tailgate.▸ Interior height of 1.34 m▸ Optional roof rails▸ Wide sliding door (w x h 985 mm x 1240 mm), withergonomically optimised control panel; optionallyavailable on left also▸ Optional electric operation of sliding door on right/left▸ Tailgate with particularly large opening angle ofapprox. 90 degrees incl. heated rear window and wash/wipe system▸ Hinged rear doors optionally available – opening up toside wall (self-locking)▸ Loading height just 52 cm for unladen vehicle(approx. 59 cm with all-wheel drive)▸ Child-safety locks on rear-compartment doors▸ Grab handles for rear passengers▸ Rear manual vent windows, power windows optionallyavailable▸ Fold-down anchoring lugs in passenger compartment/load compartment▸ Roof rack for max. roof load of 150 kg available fromaccessories range8 <strong>Vito</strong> Crewbus


Rear vent windows. The manual vent windows between theC- and D-pillar provide an additional means of ventilation in thepassenger compartment. The optionally available power ventwindows are opened and closed via switches in the driver’s dooror the rear compartment side panellingElectric sliding door for passenger compartment. This convenientfeature allows the passenger-compartment sliding door to beopened and closed electrically within around 5 seconds – all at thepush of a button. Safety features include overload protection,an obstruction sensor, a child-safety lock and a collision warningsystem, including a travel limiter when the rear door is open<strong>Vito</strong> Crewbus9


Please be seated – just as you wishThe standard seat rows with their quick-release functionprovide an extremely swift and simple means of adaptingthe interior of the <strong>Vito</strong> Crewbus to individual transporttasks. Even more convenient is the optionally available floorrail system, which enables you to arrange the seat rowsprecisely as you wish. In addition to the broad scope for individualconfigurations, the great freedom of movementand the high seating comfort, the <strong>Vito</strong>’s passenger compartmentalso radiates class – not least of all on account of thenew anthracite-coloured side wall panelling.▸ Double and triple seating rows optionally available intwo versions▸ Standard version with integrated three-point seat belts,2-way adjustable head restraints. Available with ISOFIXchild-seat attachment system according to equipmentvariant▸ Comfort version also features 4-way adjustable headrestraints, excellent ergonomics and lateral stability,individually foldable and adjustable backrests, “table”,“relaxation” and “packaged” positions▸ Armrests on both sides of seats in first rear row(comfort version)▸ 3 seat rows optionally available in passenger compartment(2-2-3 configuration) for easy through-cab access withoutfolding seats forward. This is particularly well suitedto commercial passenger transport (extra-long versiononly)▸ Seats with quick-release attachment system as standard▸ Seat rows removable quickly without the need for tools▸ Optional rail system permitting adjustment at 25 mmintervals▸ Side wall panelling in anthracite for the entirepassenger compartment with spacious stowage facilityincluding map pocket and bottle holder on left side▸ Soft, easy-care plastic floor covering▸ Padded roof liner▸ Tinted glass all roundHeating/cooling air duct. The passenger compartment can also be broughtto a pleasant temperature thanks to a standard heating/cooling air duct leadingto this area of the vehicleOptional seat rail system with quick-release fastener. The seat rows canbe moved in 25 mm steps, enabling variable seat row spacing and arrangements,such as vis-à-vis seating to facilitate conversation during journeys10 Interior | Flexibility


You’ll feel at home straight away in the <strong>Vito</strong>. Its ergonomicallydesigned interior with a generously proportionedcockpit and comfortable seats will help you feel at ease: highqualityfabrics and materials as well as a wealth of honeddetails ensure your well-being on both short and long trips.▸ Seat cover in Lima fabric, black▸ Artificial leather appointments in anthracite(optional extra)▸ State-of-the-art telematics generation with MediaInterface incl. iPod, USB and Aux cables (optional extra)▸ LINGUATRONIC voice-operated control system inconjunction with Audio 50 APS with DVD changer orCOMAND APS (optional extra)▸ Power-assisted steering▸ Steering wheel adjustable for height and angle▸ Driver and co-driver seats with wide range of adjustmentoptions, all seats with height-adjustable head restraints▸ Central locking with radio remote control▸ Front power windows▸ Reversing camera optionally available▸ Numerous stowage facilities, stowage compartment inthe roof liner▸ Overhead control unit with 2 reading lights(optional extra)▸ Cup holder in centre console▸ Stowage space in co-driver’s seat frame▸ Ambient and reading lights in the passengercompartment (optional extra)▸ Numerous comfort features such as fully automatic airconditioning, multifunction steering wheel or comfortseats optionally availablePractical joystick gearshift. Shift/selector lever with ergonomically designedknob and artificial leather bellowsPowerful heating and ventilation system. Clearly laid out and readilyaccessible: the controls of the 5-stage heating and ventilation systemInterior | Comfort and functionality13


T he <strong>Vito</strong> CR EWWhen the going gets tough


In many lines of business, the robustness of a minibus andits non-susceptibility to soiling play a much more importantrole than a high standard of comfort. We have developedthe <strong>Vito</strong> CREW special model featuring a scaled-down scopeof equipment and particularly durable materials specificallyto meet these requirements. And the <strong>Vito</strong> CREW’s no-nonsensecharacter is rounded off by attractive pricing whichclearly demonstrates how less can mean more on theroad today.The <strong>Vito</strong> CREW differs from the <strong>Vito</strong> Crewbus in thefollowing aspects (standard equipment):▸ Standard rear seating comprising two standardtriple seat benches▸ Basic cockpit, no adjustable co-driver seat▸ Neutral glazing, fixed rear windows▸ Aspherical exterior mirrors, manually adjustable▸ Glove compartment not lockable▸ Omission of grab handles in rear and of fittings for placingof load compartment cover or cargo-retention grille▸ Wooden floor in passenger compartment▸ Pre-installation for radio with antenna and cable,including broadband speakers at front▸ Only available with the 70 and 100 kW CDI dieselengines and in the vehicle lengths “Compact” and “Long”Bench seats as standard. The <strong>Vito</strong> CREW features two triple seat benchesin the passenger compartment, with folding outer seat in the first rowMaximum functionality. After removal of the seat benches the <strong>Vito</strong> CREWoffers a spacious load compartment with wooden floorCompact or Long variant. The <strong>Vito</strong> CREW is available in Compact and Longvehicle lengths<strong>Vito</strong> CREW15


The <strong>Vito</strong> SHUTTLEYou r new ca l l i n g ca r dAs the specialist for professional passenger transport,the <strong>Vito</strong> SHUTTLE makes its occupants feel welcome fromthe moment they climb aboard. The stylish and spaciousinterior and numerous comfort features ensure that evenlonger journeys just fly by.The most important equipment features of the<strong>Vito</strong> SHUTTLE:▸ Comfort driver’s and front passenger’s seats▸ Comfort bench seats in passenger compartment▸ Cockpit with “Soft touch” and “Silver stone”decorative strip▸ TEMPMATIC air conditioning▸ Carpeting in driver and passenger compartments▸ Overhead control unit with 2 reading lights▸ Bumpers and rub strips finished in vehicle colour▸ Light-alloy wheels 6.5 J x 16 (for <strong>Vito</strong> 126: 7 J x 17)Comfort seats for driver and co-driver. Numerous adjustment options make iteasy to find a comfortable seated position in the high-quality seats. On longjourneys in particular, you will come to appreciate the armrest on the inner sideand the luxury head restraintsComfort bench seats at rear. The <strong>Vito</strong> SHUTTLE features a triple comfortbench seat in the 2 nd row of rear seats and a double bench seat in the 1 st rowof rear seats as standard (triple comfort bench seat optional). All seats areprovided with ISOFIX child seat attachment system and luxury head restraintsTEMPMATIC air conditioning system. In automatic mode, the air conditioningsystem controls the interior temperature. The system also has an air recirculationbutton with a tunnel function16 <strong>Vito</strong> SHUTTLE


Efficiency that really makes a differenceEconom ica l en g i nesOur drive: lower fuel consumption and emissions.When equipped with the state-of-the-art OM 651 4-cylinderCDI diesel engine, available with a choice of three poweroutputs, or the supremely confident OM 642 V6 CDI dieselengine (with automatic transmission), the <strong>Vito</strong> confirms itsleading position in terms of economic efficiency and futurecompatibility.All four CDI diesel engines meet the requirementsof the Euro V/III emissions standard and consumefar less fuel than the preceding engines while also reducingexhaust gas emissions. One thing that hasn’t been reduced,of course, is the high level of ride comfort. Quite theopposite, in fact, as refinement has actually been enhancedthanks to engine modifications.Fuel-saving transmission. The ideal complement for the CDIdiesel engines is the ECO Gear 6-speed manual transmissionspecially developed for the van. This helps to furtherlower fuel consumption thanks to a large transmissionspread, a broad overall gear ratio range and the reduction inengine speed levels.▸ Economical 4-cylinder CDI diesel engine with a choiceof 3 power outputs; V6 CDI diesel engine with 165 kW▸ CDI diesel engines with diesel particulate filter asstandard▸ A state-of-the-art V6 petrol engine which complies withemissions standard Euro V/I▸ Fuel consumption-reducing ECO Gear 6-speed manualtransmission for the 4-cylinder CDI diesel engines▸ Start-off assist as an option for vehicles with manualtransmission▸ 5-speed automatic transmission in combination withthe V6 CDI diesel engine and the V6 petrol engine(optionally available for the CDI diesel engines rated at100 and 120 kW)▸ BlueEFFICIENCY package 1 standard for all versions witha 4-cylinder OM 651 CDI diesel engine or a 6-cylinderOM 642 CDI diesel engine1Not in conjunction with petrol engines18 Technology | Engines


Image shows an OM 642 6-cylinder CDI diesel engine


BlueEF F ICI ENCYFa st for wa r d to v iable ef f icienc yFor <strong>Mercedes</strong>-<strong>Benz</strong> it is both a corporate goal and anobligation to shape the future of mobility in a responsibleand sustainable manner. The way forward is calledBlueEFFICIENCY: a bundle of innovative technologies whichare intelligently combined to help significantly reduce fuelconsumption and emissions. As a customer, you benefitin many respects. Firstly thanks to more efficient and, therefore,more economical drive systems. And secondly thanksto reduced CO 2 emissions, giving you future-compatibilitywhen it comes to compliance with future emission standards.The <strong>Vito</strong> with BlueEFFICIENCY package 1 . You can experiencethe positive effects of this package at first hand in thenew <strong>Vito</strong> Crewbus. The BlueEFFICIENCY package 1 , standardfor <strong>Vito</strong>, reduces both fuel consumption and pollutantemissions thanks to the interaction between the economicaldiesel engine, consumption-optimised ECO Gear manualtransmission, intelligent energy management and furtherfuel-economy measures.Components of the BlueEFFICIENCY package 1for the <strong>Vito</strong> CrewbusWith manual transmission▸ Euro V/III diesel engine OM 651▸ ECO Gear consumptionoptimisedmanual transmission▸ ECO start/stop function▸ ECO power-steering pump▸ Electrically controlled fuel pump▸ Shift point recommendation▸ Tyres with optimised rollingresistance▸ Alternator management▸ Battery management▸ In-engine measuresWith automatic transmission▸ Euro V/III OM 651 orOM 642 diesel engine▸ ECO power-steering pump▸ Electrically controlled fuel pump▸ Tyres with optimised rollingresistance▸ Alternator management▸ Battery management▸ In-engine measures1Not in conjunction with petrol engines20Technology | BlueEFFICIENCY


Keeping you firmly on track for successComfort suspension and permanent 4x4 all-wheel drive 1Exhilarating handling. Power only counts if it is confidentlytransferred to the road. Thanks to its sophisticated comfortsuspension the <strong>Vito</strong> plants its power onto the road in anexemplary way. The optimum spring and damper settings,premium comfort mounts, and plenty of fine attention todetail are noticeable over every mile in the high level of ridecomfort, smooth rolling characteristics and low noise level.Getting to grips with the toughest road conditions.For those who encounter tough conditions on a regular basis,we recommend the optional 4x4 permanent all-wheeldrive 1 . This system truly excels in poor weather and roadconditions with its combination of increased traction,enhanced directional stability and the latest generationof ESP . The permanent all-wheel drive 1 transfers theengine power to all four wheels simultaneously, splitting it35 : 65 between the front and rear axle.▸ Comfort-oriented suspension▸ Rear-wheel drive for improved traction, better climbingcapability, excellent handling (even when fully laden)and reduced torque steer▸ Optional air suspension with automatic level control onrear axle (not available for all-wheel drive)▸ Permanent all-wheel drive1as an option▸ Pleasantly small turning circles, even for all-wheel driveversion1Available for <strong>Vito</strong> 113 CDI and 116 CDI.All-wheel drive is not available in all countries4ETS. The 4x4 models employ the 4ETS electronic traction system instead ofmechanical differential locks. This system is activated when one or more wheelsbegin to spin. It brakes the spinning wheels individually, thereby increasing thedrive torque on the wheels which still have sufficient gripThe vehicle’s high suspension comfort combineswith the tried and tested rear-wheel drive to providefor impressive traction in the most diverse loadsituations, as well as safe handling (illustration showsall-wheel drive)Technology | Chassis and 4x4 all-wheel drive23


Del iver i n g on sa fet ySa fet y eq u ipmentNumerous active and passive safety systems, includingimportant electronic driver assistance systems, team upin the <strong>Vito</strong> to offer a high level of protection.▸ ADAPTIVE ESP Electronic Stability Programme▸ Disc brakes on all wheels▸ Powerful reflector headlamps with integrated daytimedriving lights and fog lamps▸ Optional bi-xenon headlamps with integrated corneringlights, fog lamps and LED daytime driving lights▸ Three-point seat belts on all seats; with belt tensionersfor driver and co-driver▸ Front airbag for driver and co-driver▸ Optional twin co-driver’s airbag1▸ Optional windowbags and thorax bags for driverand co-driver▸ Adaptive brake lights▸ Safety body with high-strength load-bearing members▸ Safety steering column▸ Large safety tail lights▸ Various luggage retaining nets and cargo-retentiongrilles available for occupant protection▸ Permanent all-wheel drive2as an option▸ Tyre pressure monitoring system as an option1In conjunction with twin co-driver’s seat2Available for <strong>Vito</strong> 113 CDI and 116 CDI.All-wheel drive is not available in all countries24 Safety


ADAPTIVE ESP Electronic Stability Programme. Load-dependentdynamic handling control system in conjunction with anti-lockbrake system (ABS), acceleration skid control (ASR), electronicbrake force distribution (EBD), Brake Assist (BAS) and standardESP trailer stabilisation (in case of trailer coupling option)Adaptive brake lights. Adaptive brake lights are featured as standardto provide following traffic with more effective warning in theevent of emergency braking. To this end, the brake lights flash incase of a critical braking situation. If the vehicle is brought to anemergency stop, the hazard warning lights will go on automaticallyThe figure shows various activated airbags(maximum deployment) –for illustrative purposes onlySafety25


Spoiling you for choiceThe better equipped a <strong>crewbus</strong>/minibus is for the job in hand, the easier and more efficiently the job can get done.And this is another area where the <strong>Vito</strong> really shines: as well as an extensive standard equipment package, it comeswith a wide range of special equipment and accessories, giving you all the individualisation options you need.● Multi-adjustable driver and co-driver seats, alsowith height adjustment. The wide adjustmentrange ensures that drivers can always find an optimalseating position for themselves no matter what sizethey are. The driver and co-driver seat are fitted withheight-adjustable head restraints○ Leather multifunction steering wheel. The integratedbuttons can be used to control the volume ofthe optional audio system and change the navigationsettings without having to take your hands off thesteering wheel● Steering wheel with height and inclinationadjustment. The wide adjustment range ensuresthat drivers of different sizes quickly find a seatingposition to suit them. The power-assisted steeringmakes manoeuvring easier● Standard equipment○ Special equipment


● ASSYST service computer. The ASSYST servicecomputer helps to reduce service costs: it allowsflexible, application-oriented oil-change intervals of30,000 km (or every two years) on average. Longer○ Seat heating for driver and co-driver. The 3-stageintervals are also possible, depending on the inten-seat heating system, which is separately adjustable● Heating and ventilation system. Powerful,○ Audio 20 radio. Radio with dual tuner, CD playersity of vehicle usage and driving style 1for the driver and co-driver, provides added comfort5-speed heating and ventilation system withwith MP3 capability, Bluetooth interface with1The maintenance interval also depends on the engine-oilon cold days“long-range” nozzleshands-free function, telephone keypadgrade used● Power windows at front. With one-touch control○ TEMPMATIC air conditioning system. In auto-○ Audio 50 APS radio/navigation system.○ Overhead light unit. The overhead control unitand obstruction sensor, operated using switchesmatic mode, the air conditioning system controlsDVD navigation with arrow-type display for digitisedwith 2 integrated reading lights provides for goodin the door panelsthe interior temperature. The system also hasareas of Europe. 12.7 cm TFT colour display, Trafficillumination of the driver and co-driver area. Thean air recirculation button with a tunnel functionMessage Channel (TMC), three radio tuners, DVDpolished surface further enhances the interior(the TEMPMATIC air conditioning system is stan-player with MP3 capability, Bluetooth interface withdard for the <strong>Vito</strong> 122 CDI and <strong>Vito</strong> 126)hands-free function, telephone keypadEquipment | Standard and special equipment27


● Front airbag 1 for driver and co-driver. Whencombined with a fastened seat belt, the front airbagprovides enhanced protection in frontal collisions○ Twin co-driver’s airbag 1 . A twin airbag is availablein conjunction with the optional twin co-driver’s seat1The figure shows simulated airbag activation(maximum deployment) – for illustrative purposes only○ Rear-compartment air conditioning. The electronicallycontrolled TEMPMATIC air conditioning forthe passenger compartment is controlled via theoverhead control unit at the front. This enables thedriver to operate the system○ Sliding window for the passenger compartment.The sliding window integrated in the sliding doorimproves ventilation of the passenger compartment.In addition, the window increases visibility to the rearand side, thereby enhancing active safety● Clear-lens headlamps. The reflector headlampswith integrated fog lamps and daytime driving lightsprovide for enhanced safety through improvedillumination of the road and the surrounding area○ Windowbags2. Used in conjunction with fastenedseat belts, windowbags for the driver and co-drivercan reduce the risk of head and facial injuries to theoccupant sitting on the side upon which the impactoccurs in the event of a severe lateral collision2The figure shows simulated airbag activation(maximum deployment) – for illustrative purposes only○ Rear seating in 2-2-3 arrangement. The staggered2-2-3 arrangement of the 3 rear seat rows affordsthe passengers easy entry and through-cab accesswithout the need to fold down the seats. This seatingarrangement is therefore especially suitable forcommercial passenger transport, e.g. a taxi orschool bus (available for the extra-long version only,not in conjunction with twin co-driver seat)○ Electric glass panoramic roof for the rearcompartment. The electric tilting/sliding sunrooffloods the rear section with light to create a sensationof space. The integrated sunblind can be usedto keep out direct sunlight○ Bi-xenon headlamps. The bi-xenon headlampswith integrated cornering lights, fog lamps and LEDdaytime driving lights not only illuminate the roadand the surrounding area more effectively. The foglamp on the corresponding side additionally goeson when an indicator is actuated (cornering light) andwhen cornering if a certain preset steering angleis exceeded● Standard equipment○ Special equipment28 Equipment | Standard and special equipment


○ PARKTRONIC. The PARKTRONIC parking aid assiststhe driver when parking and manoeuvring in tight● Heated exterior mirrors. Enhanced safety:the heated exterior mirror ensures clear visibilityto the rear in all weather conditions○ Bumpers in vehicle body colour. The bumpers ofthe <strong>Vito</strong> (front and rear) are also available in paintedfinish to further enhance the vehicle’s appearance○ Air suspension. The rear air suspension automaticallykeeps the vehicle level, regardless of theload, and allows the rear of the vehicle to be raisedand lowered, e.g. if the vehicle has to be loadedor unloaded when standing on an inclined surfacespaces. Operating on the echo sounder principle, thesystem detects obstacles in front of and behindthe vehicle by means of ultrasonic sensors. The driveris informed of the distance to the obstacle andreceives an audible and visual warning○ Light-alloy wheels. The light-alloy wheels with225/55 R 17 tyres feature a sporty 5-spoke designto underscore the elegantly dynamic appearanceof the <strong>Vito</strong> Crewbus○ Roof rails. The roof rails allow easy mounting ofcross-bars for transporting bulky items up to amaximum roof load of 100 kg with two cross-barsor 150 kg with three cross-bars○ 5-speed automatic transmission for CDI engines.The automatic transmission is standard in conjunctionwith the V6 CDI engine and the V6 petrol engineor available as an option for the 4-cylinder CDIengines developing 100 and 120 kW. It assists thedriver by making it easier to start off, manoeuvreand park, especially on uphill or downhill inclines● Central locking with radio remote control.The extended central locking system with radiorem ote control allows more convenient lockingand unlocking of the vehicle. Plus the system offersenh anced theft protection as all the doors arelocked securely every timeEquipment | Standard and special equipment29


Equipment options 1 at a glanceInteriorComfortSafety/chassisArtificial leather upholstery○3-button key●ADAPTIVE ESP (Electronic Stability Programme) in conjunction with●Cargo retention grille, single-section, removable,○Automatically dimming interior mirror○ABS, ASR, EBV, BASpermits through-loadingGlass tilting/sliding sunroof, electrically operated○Anti-theft alarm system○Comfort driver’s/co-driver’s seat with armrest on inner side○Heat-insulating glass●Belt tensioners for driver and co-driver●(thorax bag optionally available)Heated seats for driver/co-driver○Child safety locks on passenger-compartment doors●Double or triple bench seat for 1 st row of rear seats○Heating/cooling air duct to passenger compartment●Electronic immobiliser●Locking, illuminated glove compartment○Power-assisted steering●ESP trailer stabilisation in conjunction with trailer coupling●Multifunction steering wheel○Radio and communication system also featuring navigation,○or pre-installation for trailer couplingSeat rail system with quick-release lock●CD changer and sound systemHalogen fog lamps●Seat rows with quick-release function○Start-off assist (for manual models)○Headlamp Assist with light and rain sensor○Side wall panelling in anthracite●TEMPMATIC air conditioning system 2○Reflector headlamps with fog lamps and daytime driving lights●Single seat frame for driver’s/co-driver’s seat, open at rear●THERMOTRONIC automatic climate control system○Third brake light●(with through-loading facility)Tyre pressure monitoring system○Thorax bags/windowbags○Tinted glass with filter band on windscreen○Three-point seat belts on all seats●Triple bench seat for 2 nd row of rear seats○TechnologyTwin co-driver airbag 8○Warning lights for oil level, coolant level, brake fluid,●5-speed automatic transmission 3●brake pads, bulb failure and door closure(with petrol engine, V6 CDI diesel engine and 4x4)Special models6-speed manual transmission (for 4-cylinder CDI diesel engines)●<strong>Vito</strong> CREW (see p. 14 and www.mercedes-benz.de on the Internet)ExteriorAll-wheel drive 4○<strong>Vito</strong> SHUTTLE (see p. 16 and www.mercedes-benz.de on the Internet)Electrically adjustable and heated exterior mirrorsElectrically operated passenger-compartment sliding door on driver’s/co-driver’s side (compact and long <strong>Vito</strong> Crewbus)●○BlueEFFICIENCY package 6 for all versions with a 4-cylinder OM 651CDI diesel engine or a 6-cylinder OM 642 CDI diesel engineDiesel particulate filter 7●●● Standard equipment ○ Special equipment1Only certain defined options are available for <strong>Vito</strong> CREW2Standard for <strong>Vito</strong> 122 CDI and <strong>Vito</strong> 126Fully galvanised body●Load uprating to 3.05 t perm. GVW●3Optional extra for CDI engines with 100 and 120 kW output4Available for <strong>Vito</strong> 113 CDI and 116 CDI. All-wheel drive is not available in all countriesLight-alloy wheels 6.5 J x 16 or 7 J x 17○Load uprating to perm. GVW of 3.2 t 5○5Not for models with all-wheel drive or V6 enginesPassenger-compartment sliding door on co-driver’s side●6Not in conjunction with petrol engines7Standard for models with CDI enginesPassenger-compartment sliding door on driver’s side○8In conjunction with twin co-driver’s seatRear hinged doors opening by 180 degrees or up to sidewall (self-locking)○Trailer coupling (ball-type)○30 Equipment | Standard and special equipment


Genuine accessories<strong>Mercedes</strong>-<strong>Benz</strong> accessories allow you to further individualise your <strong>Vito</strong> to fulfilyour exact needs. Genuine <strong>Mercedes</strong>-<strong>Benz</strong> accessories 1 are optimised to suityour vehicle, and they meet stringent requirements in terms of quality and safety.Further information and details of the entire product range can be found inour accessories <strong>brochure</strong>s.Mobile phone cradles2. Cradles are available forSeat covers. Tailor-made, hard-wearing and in theFloor mats. Natural rubber, rep or high-quality<strong>Mercedes</strong>-<strong>Benz</strong> roof boxes for Alustyle basic carrier.common makes of mobile phone as the linksame design as your vehicle’s seats. Effectivevelour mats in carpet quality. Special cut-outs forElegant, aerodynamic design tailored specifically tobetween your mobile phone and the mobile phoneprotection for driver’s and co-driver’s seats, doublethe seat rails ensure that the mats lie flat on theyour <strong>Mercedes</strong>-<strong>Benz</strong>. High-quality, extremely durableconsole. Optimum voice quality and user-friendlybench seats, armrests and head restraints. Allfloor. Available for the entire interior of the vehiclematerial. Available in capacities ranging from approx.operation are ensured at all times. Can be fittedcovers in coloured Jacquard weave, dirt-repellentthrough to the tailgate, for all interior variants.330 litres to 450 litres. A corresponding luggagewithout any need to visit a workshopand washable at 30 degrees C. Your <strong>Mercedes</strong>-<strong>Benz</strong>Your <strong>Mercedes</strong>-<strong>Benz</strong> Service Centre will be pleasedset or a ski rack attachment are available as optionalService Centre will be pleased to advise youto advise youaccessories1The images may show genuine accessories that are not available in all countries2Image shows similar system. The mobile telephone shown is not suppliedEquipment | Genuine accessories31


Upholster yThe high-quality fabric and artificial leather upholstery lines for the <strong>Vito</strong> are designed forheavy-duty use. They are easy to care for, hard-wearing and underline the visual elegance ofthe interior.Lima upholstery. The anthracite look of the new standard fabric cover Lima enhances the interior’s appearance.The cover is breathable, wear-resistant and unsusceptible to soilingArtificial leather upholstery. The new optionally available artificial leather upholstery in anthracite is wipeable,particularly easy to maintain and hard-wearing, making it suitable for tough service conditions32 Equipment | Upholstery


Paintworkarctic whitepebble greyhibiscus redvelvet redaqua greenatlantis bluebrilliant silver metalliccubanite silver metallicflint grey metallicsanidine beige metallicThe standard and metallic 1 paint finishes shown here represent just a few of the possibilitiesavailable for your <strong>Vito</strong>. More than 100 other optional colours are available for special paint finishes.It is also possible optionally to paint the vehicle e.g. in your company’s livery.dolomite grey metallicjasper blue metallicobsidian black metallic1Metallic paint finishes are optional extrasEquipment | Paintwork33


Engines, consumption and CO 2 emissionsEngine1OM 651 DE22LA OM 651 DE22LA OM 651 DE22LAModel 110 CDI 113 CDI 116 CDIEmissions standard 2 Euro V/ III Euro V/ III Euro V/ IIINo. of cylinders/arrangement 4/in-line 4/in-line 4/in-lineDisplacement [cc] 2143 2143 2143Rated output [ kW (hp)] at engine speed [rpm] 70 (95)/3800 100 (136)/3800 120 (163)/3800Rated torque [Nm]/at engine speed [rpm] 250/1200–2400 310/1400–2400 360/1600–2400Manual transmission ECO Gear 360 6-speed manual transmission SE SE SEAutomatic transmission NAG W5A 380 5-speed automatic transmission – Option OptionType of fuel/Tank capacity (reserve) [l] Diesel/approx. 75 (9) Diesel/approx. 75 (9) Diesel/approx. 75 (9)Drive system Rear-wheel drive Rear-wheel drive Rear-wheel driveFuel consumption3 with BlueEFFICIENCY package 4with passenger car registrationFuel consumption and emissions for manualtransmission/automatic transmissionurban [l/100 km] 9.3–8.9/– 8.9–8.4/10.1 –9.7 8.9–8.4/10.1 –9.7extra-urban [l/100 km] 6.6–6.3/– 6.5–6.1/6.9 –6.6 6.5–6.1/6.9 –6.6combined [l/100 km] 7.6–7.3/– 7.3–6.9/8.1 –7.8 7.3–6.9/8.1 –7.8CO 2 emissions combined [g/km] 200–193/– 193–182/214 –206 193–182/214 –206Efficiency class D C/D (C: for Long/Extra-long manual transm.)C/D (C: for Long/Extra-long manual transm.)1CDI engines certified according to Euro V/III (4-cylinder CDI engines with diesel particulate filter as standard, 4-cylinder CDI engines for all-wheel-drive variants, high-roof variants and 6-cylinder CDI engine with diesel particulate filter as standard); petrol engine certified according to Euro V/I2The 4-cylinder CDI engines, the all-wheel drive versions, the high-roof versions and the 6-cylinder CDI engines are fitted with a diesel particulate filter as standard3The figures indicated have been calculated in accordance with the specified measuring methods [currently applicable version of Regulation (EC) 715/2007]. The data do not refer to individual vehicles, nor do they form part of the offer.Their sole purpose is to allow comparisons between different vehicle models. The fuel consumption and emissions figures depend on the vehicle model and the emissions standard complied with4The BlueEFFICIENCY package is available for all versions with a 4-cylinder OM 651 CDI diesel engine or a 6-cylinder OM 642 CDI diesel engineKey :SE = Standard equipment, Option = Optional extra, – = not available, 4x4 = all-wheel driveThe figures indicated here are based on vehicles without additional equipment. Fuel types: premium unleaded DIN EN 228 RON 95 for petrol engine, diesel in accordance with DIN EN 590 for CDI engines. The information given corresponds to the status at the time of going to print34 Technical data | Engines, consumption and CO 2 emissions


OM 642 DE30LA M 272 E 35 OM 651 DE22LA OM 651 DE22LA122 CDI 126 113 CDI 4x4 116 CDI 4x4Euro V/ III Euro V/ I Euro V/ III Euro V/ III6/V 72 degrees 6/V 90 degrees 4/in-line 4/in-line2987 3498 2143 2143165 (224)/3800 190 (258)/5900 100 (136)/3800 120 (163)/3800440/1400–2800 340/2500–5000 310/1400–2400 360/1600–2400– – – –SE SE SE SEDiesel/approx. 75 (9)Premium unleadedDiesel/approx. 75 (9) Diesel/approx. 75 (9)(95 octane)/approx. 75 (9)Rear-wheel drive Rear-wheel drive All-wheel drive All-wheel driveTorque curves1 :Nm450400350300250200150100Rated torque310 Nm440 Nm360 Nm250 Nm340 Nm1000 1500 2000 2500 3000 3500 4000 4500 5000 5500rpm–/10.9 –10.5 –/16.5 –16.3 –/11.1 –10.8 –/11.1 –10.8–/7.1 –6.9 –/9.5–9.3 –/7.4–7.2 –/7.4–7.2–/8.5–8.3 –/12.1–11.9 –/8.8–8.6 –/8.8–8.6–/224–216 –/284–279 –/232–227 –/232–227E G E E110 CDI CDI engine OM 651 DE22LA 70 kW (95 hp)113 CDI CDI engine OM 651 DE22LA 100 kW (136 hp)116 CDI CDI engine OM 651 DE22LA 120 kW (163 hp)122 CDI CDI engine OM 642 DE30LA 165 kW (224 hp)126 Petrol engine M 272 E 35 190 kW (258 hp)Technical data | Engines, consumption and CO 2 emissions35


The <strong>Vito</strong> Crewbus – overviewBody/Wheelbase [mm] Compact/3200 Long/3200 Extra-long/3430Track circle/turning circle ∅ [m] 11.0/11.8 11.0/11.8 11.7/12.5Track circle/turning circle ∅ for all-wheel drive [m] 11.8/12.7 11.8/12.7 12.6/13.4Cargo volume 1 [m 3 ] 0.43 0.73 0.97Max. loading length2[mm] 2422/2624 2667/2869 2897/3099Perm. gross vehicle weight [kg] 3050 3050–32003 3050–32003Perm. gross combination weight [kg] 4600–49404 4600–4940 4 4600–49404Towing capacity [kg]5Braked 2000 2000 2000Unbraked 7506 750 6 750 6Kerb weight 7 [kg] 1895–1975 1920–2000 1945–2025Kerb weight 7 with all-wheel drive [kg] 1985 2010 2035Payload8 [kg] at perm. GVW 3.05 t 1075–1155 1050–1130 1025–11053.2 t3– 1240 1215Payload for all-wheel drive 8 [kg] at GVW 3.05 t 1065 1040 1015Max. roof load [kg] 150 150 1501With seating for 9 occupants2Measured at vehicle floor height (without/with through-loading facility), without seating in passenger compartment3Optional load uprating, not for models with all-wheel drive or V6 engines4With perm. GVW for towing vehicle of 3050/3200 kg5Depending on drivetrain, towing capacity increased up to 2500 kg in conj. w. optional equipment (braked)6Towing capacity at 3.2 t GVW 500 kg7Figures according to Directive 92/21/EC, version applicable at the time of going to print, (kerb weight incl. tools/spare wheel, if supplied by manufacturer, fuel tank 90% full, driver 68 kg and luggage 7 kg) for standard-specificationvehicles. Special equipment and accessories will generally increase this figure and reduce the payload accordingly. Note: according to ISO-M06 1176, the kerb weight figures are reduced by up to 75 kg8Without seating in passenger compartment36 Technical data | Weights


Load compartment lengths in conj. with seating.The seating arrangements shown here representjust some of the possible configurations. A twinco-driver seat is available as an alternative to thesingle co-driver seat.2422 12667 12897 11404 1 1649 1 1879 12422 12667 12897 11404 11649 11879 1480 1725 1955 1480 1 725 1 955 11Measured at vehicle floor heightAll dimensions in mmTechnical data | Seating variants37


DimensionsCompact with 3200 mm wheelbaseLong with 3200 mm wheelbase and long overhangWithout seating in passenger compartmentAll seats fittedWithout seating in passenger compartmentAll seats fitted190122531901225319012253190122531875 2139612201875 2139612201875 2139612201875 21396H up to approx. 518 21196142813381240HH1220H up to approx. 518 2H up to approx. 524 2985985133812403200476332004763119614281196142813381240HHH up to approx. 524 2985985133812403200500832005008119614282422 148012667 1725 11Measured at vehicle floor height2UnladenAll dimensions in mm. All figures apply to standard-specification vehiclesAll-wheel-drive vehicles are approx. 67 mm higher and their loading height is increased by approx. 68 mm38 Technical data | Dimensions


Extra-long with 3430 mm wheelbaseWithout seating in passenger compartmentAll seats fitted19012253190122531872 2139612201872 213961220H up to approx. 522 21196142812951240HHH up to approx. 522 29859851295124034305238343052381196142828971955 1The passenger-compartment seating and twin co-driver seat shown are special equipment itemsTechnical data | Dimensions39


Glossa r yElectronic Stability ProgramADAPTIVE ESP ADAPTIVE ESP is an innovative dynamichandling control system, whichfor the first time also takes the vehicleload into account. It actively interve nesin certain hazardous driving situations,e.g. if there is an imminent riskof skidding, by applying a brakingforce to one or more wheels and adjustingthe engine output as requiredso as to help the driver deal with thehazardous situation. As well as aidingdirectional stability, ADAPTIVE ESP combines the functions of the anti-lockbraking system (ABS), accelerationskid control (ASR), electronic brakeforce distribution (EBD), Brake Assist(BAS) and the optional Start-off assistsystem. ESP trailer stabilisation additionallyprovides for enhanced drivingsafety when towing a trailer.Caution:ADAPTIVE ESP can only act withinthe laws of physics. It is thereforeimpossible for ADAPTIVE ESP toprevent skidding resulting fromaquaplaning, for example. If the driverexceeds the physical limits, evenADAPTIVE ESP will not be able toprevent an accident!Electronic brake forcedistribution (EBD)Electronic brake force distribution(EBV) proportions the braking forcebetween the front and rear wheelsof the van as required, in order to optimisebraking efficiency in all drivingsituations. In this way the system prevents“overbraking” of the rear wheels,which could cause the tail to startsliding. At the same time EBV putsless stress on the front brakes, whichreduces the risk of fading due tooverheating.Brake Assist (BAS)In tests carried out in the drivingsimulator, our research engineersestablished that drivers do not applythe brakes vigorously enough duringemergency braking. This finding ledthem to develop Brake Assist. Fromthe speed at which the brake pedal isdepressed, Brake Assist is able todetect a situation where emergencybraking is required. In such a situationthe system automatically increasesbraking power, aided by theanti-lock braking system (ABS) whichprevents the wheels from locking up.Start-off assist (AAS)Start-off assist, an integral part of theESP which comes as standard onvehicles with automatic transmission,makes it easier to start off on uphillslopes: after the brake pedal is released,the brake pressure is maintainedfor approximately two seconds,allowing the driver to move theirfoot from the brake pedal to the acceleratorwithout having to worry aboutthe vehicle starting to roll. Start-offassist is activated on uphill slopes ofapprox. 4% or steeper. It is not activatedwhen starting off on the flat oron a downhill slope.Acceleration Skid Control (ASR)At the first signs of wheel spin, that isto say if the rotational speed of oneof the drive wheels suddenly increases,ASR intervenes in the engine managementsystem, reduces the enginepower and also intervenes via thebrake system to prevent extendedwheel spin. ASR ensures smoothstart-off and acceleration, withoutext ended wheel spin or sidewaysdrift. The result is improved traction– and safety – particularly on splitfrictionor slippery surfaces.40 Glossary


ESP trailer stabilisationThis system complements ADAPTIVEESP and improves driving safetywhen towing a trailer by preciselybraking the wheels of the towing vehicleand reducing the engine torqueif the trailer starts swinging, thereforehelping the driver to stabilise thevehicle-trailer combination. In theevent of several activations in succession,the applied braking power isincreased continually, resulting in asubstantial reduction in the vehiclespeed.Adaptive brake lightsThe adaptive brake lights enhanceactive safety as they give a clearersignal when the vehicle is braked inan emergency. This is achievedthanks to the fact that all the brakelights start to flash in the event ofa critical braking situation at a speedof 50 km/h or over, warning followingtraffic and shortening the reactiontimes of the drivers. If the vehicle isbraked from a speed of 70 km/h orover to a standstill, the hazard warninglights are activated automatically.Front airbags for driver and co-driverFront airbags for the driver andco-driver are additional componentsof the passive safety system. Theyprovide enhanced protection for thebelted occupants and act togetherwith the seat belts (with belt tensionersand belt-force limiters) as a supplementaryrestraint system.Caution:Airbags in no way remove the needfor occupants to fasten their seatbelts correctly before every journey:an airbag can only provide its fullprotective effect if the occupant iswearing the seat belt correctly.Windowbags and thorax bagsThe <strong>Vito</strong> can be equipped with windowbagsand thorax bags to complementthe driver and co-driver airbags. In asevere side impact, the windowbagserves to increase the degree of protectionavailable for the head of theoccupant on the impact side. It deploysin the area of the side windows.Housed in the outside bolsters of theseat backrests, thorax bags are designedto provide increased protectionfor the thorax of the seat occupant.Caution:Airbags in no way remove the needfor occupants to fasten their seatbelts correctly before every journey:an airbag can only provide its fullprotective effect if the occupant iswearing the seat belt correctly.All-wheel driveThe permanent all-wheel-drive systemtransfers the engine power to thefront and rear axles on a 35 : 65 basis.Instead of mechanical locking differentials,the vehicle features the 4ETSElectronic Traction System. Thisautomatically applies brake pressureto individual spinning wheels, whilesimultaneously increasing the torqueto wheels with adequate traction.This results in improved traction andbetter handling stability in manysituations: on snow, ice or leaves, onpoor roads, in the wet or when towinga trailer.Diesel particulate filterParticulate emissions per diesel carhave been drastically lowered inrecent years. Nonetheless, the constantlyincreasing number of dieselvehicles means that high levelsof total emissions must be reducedfurther. The diesel particulate filterfrom <strong>Mercedes</strong>-<strong>Benz</strong> is a breath offresh air in this respect. It removesmore than 95 percent of the particulatesfrom the exhaust gases. At thesame time a continuous regenerationprocess prevents the filter from becomingclogged – which means thatno fuel additives are needed.Glossary41


Working for your success<strong>Mercedes</strong>-<strong>Benz</strong> is never far away: with some 2600 conveniently situated outlets,we have one of Europe’s most extensive service networks for vans. But we offermuch more besides: our vehicle services and mobility packages as well as ourindividual leasing, financing and insurance solutions can help your businessto operate competitively and cost-effectively – both with regard to procurementof the vehicle and throughout its entire useful life.You can experience our comprehensive range of services in our extensivenetwork of company-owned sales and service outlets or at your localdealership. Your <strong>Mercedes</strong>-<strong>Benz</strong> service advisor will be pleased to provide youwith detailed advice on what is available and what best suits your needs.42 Services


Financing, leasingand insurancePlus3 financingAgreed future value financingSeasonal financingStandard financingLeasingMunicipal leasingVehicle insurancePayment protectionMer cedes - Ben z Cha r terWayCharterWay ServiceCharterWay ServiceLeasingCharterWay RentalServices and partsExtended opening hours<strong>Mercedes</strong>-<strong>Benz</strong> Service24h<strong>Mercedes</strong>-<strong>Benz</strong> ExpressService<strong>Mercedes</strong>-<strong>Benz</strong> MobilityGo<strong>Mercedes</strong>ServiceCard<strong>Mercedes</strong>-<strong>Benz</strong> Genuine Parts<strong>Mercedes</strong>-<strong>Benz</strong> Genuine Remanufactured PartsGap insuranceExtension of warranty


Financing, leasing and insuranceYou’ve found the ideal vehicle for your requirementsbut want to remain flexible in financial terms?Ask the financing experts at <strong>Mercedes</strong>-<strong>Benz</strong> FinancialServices. Our offers tailored to your needs giveyou greater leeway with your budget. Whether youare looking for leasing, financing or insurance,we can provide them all. For more informationabout the fin ancing and leasing services availablefrom <strong>Mercedes</strong>-<strong>Benz</strong> Financial Services visitwww.daimler.com.<strong>Mercedes</strong>-<strong>Benz</strong> FinancingVehicle financing from <strong>Mercedes</strong>-<strong>Benz</strong> FinancialServices puts you behind the wheel of yourchosen vehicle with manageable instalments.Regardless of the financing method you choose,you own your new vehicle, yet retain your financialflexibility. The monthly instalments arecalculated on the basis of the following criteria:▸ Purchase price▸ Annual percentage rate▸ Initial payment▸ Period of agreement▸ Final instalment▸ Total mileage (in case of balloon financing)Our financing products:▸ Plus3 financing▸ Agreed future value financing▸ Seasonal financing▸ Standard financingYour benefits at a glance:▸ Faster access to the vehicle you want▸ Fixed interest rate throughout the entireperiod of the agreement▸ Clear calculation basis▸ Transparent costs▸ One partner: <strong>Mercedes</strong>-<strong>Benz</strong><strong>Mercedes</strong>-<strong>Benz</strong> LeasingYou’d like to drive a new vehicle equipped toyour own specification and only pay for using it?Then leasing is ideal for you. Attractive instalmentsmean that only a small amount of capitalis tied up and you know the exact amount ofthe monthly costs involved; this provides a betterplanning basis for your business while ensuringthat your credit potential is maintained.The vehicle remains the property of the lessor,<strong>Mercedes</strong>-<strong>Benz</strong> Financial Services, and doesnot appear on the balance sheet of the lessee.The following criteria are used to calculatethe level of the monthly instalments:▸ Purchase price▸ Initial payment▸ Period of agreement▸ Mileage to be covered during agreement▸ Assessed residual value of the vehicleOur leasing products:▸ Leasing▸ Municipal leasingYour benefits at a glance:▸ Faster access to the vehicle you want▸ You always have an up-to-date vehicle▸ No capital tied up▸ Fixed monthly instalments▸ You choose the mileage and durationof the agreement▸ At the end of the lease period, you simplyreturn the vehicle to your dealer at itsguaranteed residual value▸ As a business user, you can claim themonthly instalments as business expenses<strong>Mercedes</strong>-<strong>Benz</strong> InsuranceRegardless of where your <strong>Mercedes</strong>-<strong>Benz</strong> vehicletakes you, you can travel with the extra peaceof mind that comes from our insurance packageswhich offer comprehensive services on attractiveterms. And, of course, they come with thehigh standard of quality you expect from<strong>Mercedes</strong>-<strong>Benz</strong>. Just like our vehicles, our insuranceis designed to be the best.Our insurance products:▸ Liability insurance and comprehensiveinsurance cover with various levels of service▸ Payment protection in conjunction witha finance agreement▸ Gap insurance▸ Extension of warrantyYour benefits at a glance:▸ Attractive terms matched to the<strong>Mercedes</strong>-<strong>Benz</strong> vehicle range▸ Specialised van insurance packages▸ In the event of damage, vehicle is routedto a <strong>Mercedes</strong>-<strong>Benz</strong> service partner forrepair with <strong>Mercedes</strong>-<strong>Benz</strong> genuine parts44 Services


<strong>Mercedes</strong>-<strong>Benz</strong> CharterWayService and partsThe most experienced name in the market, CharterWayis the professionalsʼ choice for combined services for<strong>Mercedes</strong>-<strong>Benz</strong> commercial vehicles:CharterWay Service. This product line brings togethermaintenance and repair activities in three separate servicepackages: BestBasic, Select, and Complete. The level ofservice provided ranges from a simple warranty extensionto coverage of all prescribed maintenance work to completecover including wear and tear repairs.CharterWay ServiceLeasing. This <strong>Mercedes</strong>-<strong>Benz</strong> Charter-Way product combines simple leasing with one of thethree CharterWay service packages (BestBasic, Select orComplete). In this way, all your requirements fromvehicle procurement to management to workshop serviceare covered with just one product.CharterWay Rental 1 . Our rental offers allow you to increaseyour transport capacity flexibly on a short-term or longtermbasis without having to tie up capital with all the risksthis entails.For individual advice, please consult your <strong>Mercedes</strong>-<strong>Benz</strong>dealer or refer to <strong>Mercedes</strong>-<strong>Benz</strong> CharterWay atwww.mercedes-benz.comExtended opening hours. Many <strong>Mercedes</strong>-<strong>Benz</strong> serviceoutlets are open from Monday to Friday until 8 p.m., 10 p.m.or, in some cases around the clock.<strong>Mercedes</strong>-<strong>Benz</strong> Service24h. If your <strong>Mercedes</strong> should everhave starting problems or break down en route, our free 2Service24h hotline (on 00800 3 777 7777) will arrangeexpert assistance for you as quickly as possible. Thishotline is available throughout Europe. Our service teamswill ensure that you are back on your way again withoutdelay – around the clock, 365 days a year.<strong>Mercedes</strong>-<strong>Benz</strong> ExpressService. Oil changes and the smallermaintenance tasks along with the replacement of wearparts and minor repairs can be performed without havingto make an appointment and often at a fixed price. Most ofthese tasks can be completed within 2 to 4 hours.<strong>Mercedes</strong>-<strong>Benz</strong> MobilityGo. <strong>Mercedes</strong>-<strong>Benz</strong> MobilityGogives you free on-the-spot breakdown or starting assistanceshould your vehicle break down or fail to start; the freeMobilityGo service package also includes payment of taxifares and the provision of a replacement vehicle. We willalso keep you mobile and pay your costs if your vehicle hasto go into the workshop under warranty and the repairsare likely to take more than two hours. Your <strong>Mercedes</strong>-<strong>Benz</strong>dealer will be happy to provide you with further detailsabout MobilityGo conditions and coverage.<strong>Mercedes</strong>ServiceCard. This guaranteed payment cardensures fast, straightforward assistance at authorisedworkshops throughout Europe. It also speeds up theprocessing of calls to Service24h and can be used to paytunnel and toll charges as well as fuel bills.<strong>Mercedes</strong>-<strong>Benz</strong> Genuine Parts. <strong>Mercedes</strong>-<strong>Benz</strong> GenuineParts undergo rigorous material and functional testing,are engineered to fit your vehicle perfectly and remainavailable for 15 years after the end of series production.<strong>Mercedes</strong>-<strong>Benz</strong> Genuine Remanufactured Parts. If yourvan has been on the road for some time, <strong>Mercedes</strong>-<strong>Benz</strong>Genuine Remanufactured Parts are an ideal choice. Reconditionedin accordance with the current state of the art,they are subjected to the same function checks as new partsand come in the same high, guaranteed standard ofquality as our <strong>Mercedes</strong>-<strong>Benz</strong> Genuine Parts. There’s justone difference: they cost up to 50% less!1Available in selected countries only2This hotline number can be called toll-free from landline phones and mobile phones. In someEuropean countries, calls from mobile phones are subject to a charge set by the network operator.If your network operator does not permit international/free calls, we recommend that you usethe relevant supplementary number for the country concerned. This can be found on the Service24hsticker in your vehicleServices45


See how your <strong>Vito</strong> deliversTest drive the vehicle of your dreamsA <strong>Mercedes</strong> is most at home on the road. This is the only way to experiencethe effortlessly superior driving feel that makes every model so special.Discover the extent to which the <strong>Vito</strong>’s variability, high level of comfortand cost-effectiveness can enrich your company by accepting our invitationto take a test drive. Your <strong>Mercedes</strong>-<strong>Benz</strong> dealer will be happy to makeall the necessary arrangements for you. Simply visit www.mbvans.co.ukto locate your nearest <strong>Mercedes</strong>-<strong>Benz</strong> dealer. We look forward to seeing you.You can also find the Owner’s Manual for the <strong>Vito</strong> on the internet to helpyou familiarise yourself with the functions and features which await you.Please go to www.mbvans.co.uk then go to the “Service” menu where youcan choose the <strong>Vito</strong> manual.46 Test drive


Take-back of end-of-life vehicles. Coming full circle. At the end of its long life, you can return your <strong>Vito</strong> to us for environment-friendly disposal in accordance with theEC End-Of-Life Vehicle Directive. But that day lies a long way off. The take-back of end-of life vehicles applies in accordance with national regulations to vehicles upto 3.5-tonnes gross weight. The <strong>Vito</strong> has met the statutory requirements governing the suitability of a vehicle’s design for reuse and recycling for a number of yearsnow. A network of vehicle take-back depots and dismantlers has been established which will process your vehicle in an environment-friendly manner. The ways inwhich both vehicles and parts can be recovered are subject to ongoing development and improvement. Consequently, the <strong>Vito</strong> will be able to comply with any futureincreases in the recycling quota within the stipulated time limits. Further information is available from www.mercedes-benz.com or your national hotline.Please note: changes may have been made to the product since this <strong>brochure</strong> went to press (06.05.2011). The manufacturer reserves the right to make changes to thedesign, form, colour and specification during the delivery period, provided these changes, while taking into account the interests of the vendor, can be deemedreasonable with respect to the purchaser. Where the vendor or the manufacturer uses symbols or numbers to describe an order or the subject of an order, no rightsmay be derived solely from these. The illustrations and descriptions may include accessories and items of special equipment which are not part of the standardspecification. Colours may differ slightly from those shown in the <strong>brochure</strong>, owing to the limitations of the printing process. This <strong>brochure</strong> may also contain modelsand services which are not available in individual countries.This <strong>brochure</strong> is distributed internationally. Information given regarding standard and special equipment, statutory regulations, legal requirements and taxationapplies only to the Federal Republic of Germany at the time of going to press. Please consult your <strong>Mercedes</strong>-<strong>Benz</strong> dealer for final details and for information aboutthe standard and special equipment, statutory regulations and legal requirements which apply in other countries.www.mercedes-benz.comDaimler AG, Stuttgart VAN/VMK 4720 · 1B200 · 02 -02/0911 Printed in Federal Republic of Germany/Imprimé en République fédérale d’Allemagne

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