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APC Symmetra PX User Manual - Gruber Power

APC Symmetra PX User Manual - Gruber Power

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TroubleshootingDisplay Message Meaning Corrective ActionLoad is No Longer aboveAlarm ThresholdMin Runtime RestoredThe load exceeded the load alarmthreshold and the situation has beencorrected either because the loaddecreased or the threshold wasincreased.The system runtime dropped belowthe configured minimum and has beenrestored. Additional battery moduleswere installed, the existing batterymodules were recharged, the load wasreduced, or the threshold was raised.No corrective action necessaryNo corrective action necessaryBypassDisplay Message Meaning Corrective ActionBypass is not in range(either freq or voltage)Backfeed contactor stuckin OFF positionBackfeed contactor stuckin ON positionUPS in bypass due tointernal faultUPS in bypass due tooverloadSystem is inMaintenance bypassFault, Bypass RelayMalfunctionThe frequency and/orvoltage is out of acceptable range forbypass. This message occurs whenthe <strong>Symmetra</strong> is online, and indicatesthat the bypass mode may not beavailable if required.The <strong>Symmetra</strong> <strong>PX</strong> UPS is stuck in thebypass position and cannot go online.The <strong>Symmetra</strong> <strong>PX</strong> UPS is stuck in theon-line position and cannot go tobypass.The <strong>Symmetra</strong> <strong>PX</strong> UPS hastransferred to bypass mode because afault has occurredThe load exceeded the system powercapacity. The <strong>Symmetra</strong> <strong>PX</strong> UPS hasswitched to bypass modeThe <strong>Symmetra</strong> <strong>PX</strong> UPS is in bypassbecause it has been commanded intobypass or due to an internal fault.The bypass relay has malfunctioned.Option 1: Correct the input voltage toprovide acceptable voltage and/orfrequency.Option 2: Decrease the sensitivity toinput frequency. (Select Startup,Setup, OutputFreq, and select avalue).Contact <strong>APC</strong> Technical Support. at(1) (800) 800-4272.Contact <strong>APC</strong> Technical Support. at(1) (800) 800-4272.Contact <strong>APC</strong> Technical Support. at(1) (800) 800-4272.Option 1: Decrease the load.Option 2: If possible, add a powermodule to the system.No corrective action necessary. Ifother alarms exist, troubleshoot baseon other alarms.Contact <strong>APC</strong> Technical Support. at(1) (800) 800-4272.If the system works in bypass, ensure the presence of AC mains supply input.If a problem persists, note UPS model #, serial #, and date purchased before calling Tech Support at:1 (800) 800 4272.<strong>Symmetra</strong> ® <strong>PX</strong> 10-80 kW, 208V – Operation & Maintenance Guide – 990-1430 REV01 27

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