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T H E E - L I S TT H E E - L I S Tstengg.com is the website of the Group and is also afirst B2B e-commerce portal with special emphasisconvenient access route to information on the fouron the aerospace industry of the Asia Pacific region.constituent sectors. For anyone who wants tobrowse and obtain a general picture of the Group’sactivities or to search for specific facts about a sector,this is the place to go. juzclickcal.com is a B2Bportal designed for calibration customers. It can beused to schedule, monitor and maintain inventorylists, place orders and reach out to more potentialcustomers. The main feature of juzclickcal.com isthe eQuipTrack module, an inventory managementsystem. Among other things, our customers can usethis to access our database and check on the currentstatus of any job that we are doing for them.juzclickcar.com is a portal for the sale and purchaseof certified used cars. Services providedinclude finance, insurance, vehicle certification andonline trading. juzclickcar.com.sg will soon have asister site in Malaysia (juzclickcar.com.my), followingthe signing of an MOU between STA Inspectionand Pusat Pemeriksaan Kenderaan BerkomputerSdn Bhd (PUSPAKOM). juzcliksource.com/tm aprivate marketplace to enhance our procurementprocesses towards an integrated and seamlesse-Supply Chain Management system. It went ‘live’on 13 December; buyers were able to transact RFQswith suppliers via the Internet. ishopaero.com isbeing built by ST Aero and iMerchants Ltd as theand implement an optimised SCMsystem within ST Engg.The projectwill take us through the processes ofidentifying the different types ofmaterials, goods and services we buyand integrating more of our back endoperations to the front end.We have been managing thetransformation and integration ofour legacy system at the back end,while tapping into global tradeexchanges for wider options andgreater economies of scale at thefront end. Global access to sourcesof supplies has helped to bring downcosts and in some cases, establishstrategic relationships with originalequipment manufacturers.To truly realise the benefits ofe-procurement, we have set a targetover the next two years of puttingS$150-200 million of our customengineeredproducts and servicesthrough online reverse auction.Wehave signed a three-year agreementwith Freemarkets to do this.A web-enabled SCM willundoubtedly strengthen the globalreach of both our customers’ andsuppliers’ bases as the consolidationof the latter takes place.ENTERPRISEMANAGEMENTIn April, we launched a new internalST Engg portal. It is used tofoster community building withinST Engg and to generate e-literacyand interest in the Group. In additionto a chat room and a forum,there is a CEO corner that providesa direct link for all employees tothe CEO.An information and news tool keepsthe ST Engg community updated oncurrent activities within the Groupand in the international arena.Games and educational tools are alsoincorporated. Staff are encouraged toaccess this site and to become activeInternet users.This is but the first step in ourquest to build knowledge-managementwithin the Group. Next, weAN E-SAMPLING:The Group has developed a variety ofwebsites to reach out to both new andexisting customers.will develop data and knowledgemining e-processes that can providesynthesised information that is fullyaccessible to all staff.We firmlybelieve that a learning culture iscrucial to our ability to keep upwith the changes in technology andbusiness models, and will continueto look for ways to facilitate andencourage learning within ourworkforce. As we work towardsour vision of a world-class engineeringGroup, we need to remainkeenly aware of global competitionand competitiveness and to recognisethat global networking isinevitable.We have provided a programmeof Internet training to further thefamiliarity of staff with the Internetand accustom them to its use; thiswill be stepped up in the comingyear.We will organise quizzes,competitions and fun activities toencourage greater interest in usingthe Internet for practical purposes.We have also given each employeeup to S$2,900 for the purchase ofa computer or computer-relatedproducts this year.We have recently started e-HR(human resource), an initiative tobuild a HR system on the net.Thesystem will serve to provide quickand convenient access to personneldata and effective personaladministration processing.We also harness technology as atool to help us improve ourproductivity. One example is theimplementation of Aero book, ahandheld tool facilitating the workof the licensed aircraft engineeron-board the aircraft.This conceptcan be expanded to other businessareas within the Group.The future of e-business promisesgreater convenience, efficiency andchange as newer and more intriguingtechnologies emerge.While we cannever be too certain of the eventualform, we are sure that when thesechanges occur, our people will beready to face them.It will enable buyers to reach a wider range ofpotential suppliers than before and identify the mostattractive sources of materials. e-sasco.com,staengineering.com, staengines.com,stasystems.com, stasupplies.com, and edc.com areall specially tailored websites launched by ST Aero.They provide customers with online secured,up to date access to maintenance status and otherwork process databases. e-stmarine.com is thecustomer website of ST Marine. It gives themup to date information on their respective shipbuilding,shiprepair and shipconversion projects, as wellas the latest news from the yards. Three productwebsites of ST Kinetics, launched respectively inAugust, September and October are: bx-ifv.com,a one-stop site for the essential information on theBionix. News, pictures, brochures, videos,technical specifications can all be found here.sar-21.com is the site that offers up to date informationon the SAR 21 and its variants. Customers mayread about its development, download brochuresand view videos on this one-stop site. opel.com.sgbrings ST Kinetics closer to its Opel customersthrough facilities such as e-booking of serviceappointments and an array of online products andaccessories information.e-structuring • 31

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