ISSN 1847-2397 godište II broj 1 2009. | volume II number 1 2009

ISSN 1847-2397 godište II broj 1 2009. | volume II number 1 2009 ISSN 1847-2397 godište II broj 1 2009. | volume II number 1 2009

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Sabina Stan: The Discourse on the “Crisis of the Health Care System”suvremene TEME, (2009.) God. 2, Br. 1CONTEMPORARY issues, (2009) Vol. 2, No. 1side effect to achieve health care reform in theUnited States” and inevitably spilled over intoCanadian media and health services academicand policy literature.But why, for all matters, did the crisis discourseonly enter the Quebec health care arenaonly at the end of the nineties, and why it hastaken this particular form? Of course, the turbulentchanges effected during 90s led the Canadianhealth care system to “an apparent stateof crisis” marked by contradictory measures,services slashing and disorganising restructurings(Lewis et al., 2001: 926). Still, reading theappearance of chaos as a “crisis of the healthcare system” was not the only reading available.Elements of the chaos could still have been readas separate ones, and not necessarily as takingpart in a more total, encompassing crisis of thesystem.For example, one event with importantchaotic consequences for the system, “hospitalclosings” (“fermeture d’hôpitaux”), saw its medianotoriety reach a peak in 1995, 47 but faded awaybefore the take off of the crisis discourse in 1998.By comparison, the more visual events of “emergencyroom crises” (“crises des urgences”) hada media evolution that closely preceded the crisisdiscourse (as it took off in 1998 and reachedits peak in 1999 48 ). It seems that, as media coverageof emergency room crises intensified, it fuelleda more encompassing systemic discourseon the crisis. How did it happen, and why did thecrisis have to be systemic?The particular meaning of the crisisdiscourse stems from larger ideological transformations(i.e. the turn from Keynesianism toneo-liberalism), but also from the conjectural internalstruggles of the social field in which theyare produced (Chalaby, 1996: 691, 694), namelyin this case the francophone journalistic field. InCanada and Quebec, the end of the nineties sawinternal competition inside the field mount in intensity,as francophone and Anglophone mediaalike went through a process of renewed concentration.49 Moreover, the continuous trend of47 The 1995 peak registered more than 160 mentionsof the phenomenon in the three dailies considered here.48 In 1999 there was a peak of 60 articles mentioning“the emergency room crisis” (“la crise des urgences”).49 The dailies analysed here were subject to earlierprocesses of concentration. While Le Devoir always remainedan independent journal, La Presse was bought byQuebec media mogul Paul Desmarais in 1967, and Le Soleilwas purchased by the Hollinger group of Conrad Black in1987 (Gingras, 1999:115, 118). But at the end of the 90s,Canadian media underwent a series of important mergersand buy-outs, leading to "one of the world's highest degreesthe diminishing importance of the written pressvis-à-vis other media (television and internet) putfurther pressure on editors and journalists insidethe written media field.The media’s propensity to offer a moreschematic and dramatic presentation of issueswas compounded with an appearance of chaosin the health care sector, a strengthening of rightwing positions in the Canadian media (Hackettand Gruneau, 2000: 204) and intensified internalcompetition in the journalistic field, to producediscussion of on an encompassing, systemic crisis.By claiming expertise on the health care domain(through powerful statements on the systemiccrisis affecting it), media executives andjournalists not only gave voice to marketisinginterests, but also enhanced their own positionsand established a new symbolic territory (“thehealth care system”) inside a shrinking journalisticfield.Of course, media discourses are not onlythe domain of journalists and editorial boards.One, they are overlapping with and are participatingin larger discourses, such as those developedby governments, experts, or other media.Two, media discourses are not produced solelyby the media, as discourse producers are alwaysmultiple (Chalaby, 1996: 695). In fact, mostof the articles analysed here include (cited orauthored) utterances not only of journalists, butalso of other social actors, such as politicians,officials, experts, representatives or membersof different professional and labour groupings.Journalists are part of a bigger chorus of voices,as they “give form to concerns and problems ofother social worlds, in particular the political andthe administrative ones” (Pierru, 2004: 2).Therefore, we can say that the discourseon the crisis of the health care system in Quebecis produced by a variety of actors and forces: theglobal neo-liberal ideology of welfare state bashing,essays by health care policy makers on advancingmore radical reforms of the health caresector, the intensification of struggles inside thefrancophone journalistic field, as well as contestationsby actors inside the health care field triggeredby health care reforms.of press concentration" (Fleras, 2003: 110). Even if this concentrationaffected less the written Quebec francophonemedia, it certainly affected the manner in which Quebec journalistsperceived their field.centar za politološka istraživanjathe political science research centrewww.cpi.hr28

Sabina Stan: The Discourse on the “Crisis of the Health Care System”suvremene TEME, (2009.) God. 2, Br. 1CONTEMPORARY issues, (2009) Vol. 2, No. 18. Effects of the Crisis DiscourseThe crisis metaphor not only “gives fullvent to feelings as to the intolerability of thepresent” (Holton, 1987: 504), but also contributesto the cultural construction of this feeling.Moreover, the crisis discourse is not necessarily“suggestive of […] a ‘critical’ standpoint” (Holton,1987: 505), but rather, as the case analysedhere showed, a sign of utopian politics callingfor a radical “dissolution of the public realm”(Clarke, 2004) through the thorough institution ofthe idea of the Market (Carrier, 1997; Newmanand Clarke, 2009).Appealing to a crisis discourse to qualify“the system” is also a powerful manner to claimknowledge and “truth”. While any discourse embodiesclaims to knowledge (Torfing, 1999, Foucault,1971), the notion of crisis always potentiallyevokes its older meanings of “moment oftruth”, of revelation of the deeper essence of aphenomenon (Starn, 1971: 16). “The crisis of thehealth care system” offers, in this perspective,the revelation of the true nature of the system,construed in this case as being in the same timeevil and bureaucratic (i.e. “public”).The discourse on “the crisis of the healthcare system” contributes to the adoption of policieswith very concrete effects. In Quebec, thecrisis discourse succeeded in radicalising andlimiting policy horizons, by making marketisationseem not only justifiable but also an inevitablecomponent of health care reforms. The ideologicaleffects of the crisis discourse can thus beseen as advancing a more or less hidden marketisationagenda of “powerful interests”. Whilewitnessing a real privatisation of health carethrough the private provision of services not coveredby public funds (Lewis et al., 2001: 927)and discontinuing the historically feeble overtpolitical support for privatisation, the end of the90s saw a powerful current in official, academicand media discourse in Quebec and Canadato giving “more and more prominence to privatesector delivery of health care” (Bernier andDallaire, 2001: 130; Armstrong and Armstrong,2008). Thus, when the Parti libéral took powerin Quebec in April 2003, it committed itself toa marketising and privatising reform the publicacceptance of which was prepared by previousyears of media crisis discourse.Both the Parti libéral commitment to aprivatising stance towards the health care sectorand the public acceptance of this stancewere fully revealed by the July 2005 Chaoulliruling (Crawford, 2006). On this occasion, theSupreme Court of Canada overthrew Quebeclaws banning the purchase of private insurancefor medically necessary services. Seizing theoccasion, the Parti libéral ignored possibilitiesof blocking the ruling and further expanded itseffects by announcing only months later that itwill consider shortly what part the private sectorshould play in health care. At the same time,public reactions to the ruling and to the government’sposition vis-á-vis the ruling have not yetmanaged to consolidate in a powerful movementagainst privatisation. Thus, the crisis discoursemight have realised just this: to trigger maybenot so much deep adhesion to privatisation asindifference and a wait-and-see attitude to thepolicies of a government determined to transformalong market lines the health care sector.Following Mintz, we can distinguish twomeanings of the crisis. On the one hand, the“outside meaning” (Mintz, 1985) of the crisis pertainsto the meanings the crisis has for differentpower holders. Thus, if for government officials,the crisis might constitute a means for legitimisingreform, for private companies, the crisis is ameans for legitimising health care privatization,and, tacitly, profits derived from health care provision.On the other hand, the crisis has also an“inside meaning” (Mintz, 1985), one that pointstowards its meanings for health care workersand patients. In this article I concentrated on thecrisis’ outside meaning, the one related to powerand to powerful actors, to policy shifts and to envisionedgains. Its inside meanings remain yetto be studied and constitute an interesting anglethrough which to approach contemporary healthcare transformations. In fact, the inside meaningof the crisis of the health care system pointsto the novel temporality of the flexible phase ofcapitalism, particularly, in health care, to shiftsin patterns of care away from the hospital andto shorter stays inside the system. Documentingthis temporality of accelerated “people-processing”inside the system and its consequencefor the manner in which the system is lived bythose who are inside it or who are just passingthrough it, constitutes a fruitful agenda for futureresearch.centar za politološka istraživanjathe political science research centrewww.cpi.hr29

Sabina Stan: The Discourse on the “Crisis of the Health Care System”suvremene TEME, (<strong><strong>2009</strong>.</strong>) God. 2, Br. 1CONTEMPORARY issues, (<strong>2009</strong>) Vol. 2, No. 1side effect to achieve health care reform in theUnited States” and inevitably spilled over intoCanadian media and health services academicand policy literature.But why, for all matters, did the crisis discourseonly enter the Quebec health care arenaonly at the end of the nineties, and why it hastaken this particular form? Of course, the turbulentchanges effected during 90s led the Canadianhealth care system to “an apparent stateof crisis” marked by contradictory measures,services slashing and disorganising restructurings(Lewis et al., 2001: 926). Still, reading theappearance of chaos as a “crisis of the healthcare system” was not the only reading available.Elements of the chaos could still have been readas separate ones, and not necessarily as takingpart in a more total, encompassing crisis of thesystem.For example, one event with importantchaotic consequences for the system, “hospitalclosings” (“fermeture d’hôpitaux”), saw its medianotoriety reach a peak in 1995, 47 but faded awaybefore the take off of the crisis discourse in 1998.By comparison, the more visual events of “emergencyroom crises” (“crises des urgences”) hada media evolution that closely preceded the crisisdiscourse (as it took off in 1998 and reachedits peak in 1999 48 ). It seems that, as media coverageof emergency room crises intensified, it fuelleda more encompassing systemic discourseon the crisis. How did it happen, and why did thecrisis have to be systemic?The particular meaning of the crisisdiscourse stems from larger ideological transformations(i.e. the turn from Keynesianism toneo-liberalism), but also from the conjectural internalstruggles of the social field in which theyare produced (Chalaby, 1996: 691, 694), namelyin this case the francophone journalistic field. InCanada and Quebec, the end of the nineties sawinternal competition inside the field mount in intensity,as francophone and Anglophone mediaalike went through a process of renewed concentration.49 Moreover, the continuous trend of47 The 1995 peak registered more than 160 mentionsof the phenomenon in the three dailies considered here.48 In 1999 there was a peak of 60 articles mentioning“the emergency room crisis” (“la crise des urgences”).49 The dailies analysed here were subject to earlierprocesses of concentration. While Le Devoir always remainedan independent journal, La Presse was bought byQuebec media mogul Paul Desmarais in 1967, and Le Soleilwas purchased by the Hollinger group of Conrad Black in1987 (Gingras, 1999:115, 118). But at the end of the 90s,Canadian media underwent a series of important mergersand buy-outs, leading to "one of the world's highest degreesthe diminishing importance of the written pressvis-à-vis other media (television and internet) putfurther pressure on editors and journalists insidethe written media field.The media’s propensity to offer a moreschematic and dramatic presentation of issueswas compounded with an appearance of chaosin the health care sector, a strengthening of rightwing positions in the Canadian media (Hackettand Gruneau, 2000: 204) and intensified internalcompetition in the journalistic field, to producediscussion of on an encompassing, systemic crisis.By claiming expertise on the health care domain(through powerful statements on the systemiccrisis affecting it), media executives andjournalists not only gave voice to marketisinginterests, but also enhanced their own positionsand established a new symbolic territory (“thehealth care system”) inside a shrinking journalisticfield.Of course, media discourses are not onlythe domain of journalists and editorial boards.One, they are overlapping with and are participatingin larger discourses, such as those developedby governments, experts, or other media.Two, media discourses are not produced solelyby the media, as discourse producers are alwaysmultiple (Chalaby, 1996: 695). In fact, mostof the articles analysed here include (cited orauthored) utterances not only of journalists, butalso of other social actors, such as politicians,officials, experts, representatives or membersof different professional and labour groupings.Journalists are part of a bigger chorus of voices,as they “give form to concerns and problems ofother social worlds, in particular the political andthe administrative ones” (Pierru, 2004: 2).Therefore, we can say that the discourseon the crisis of the health care system in Quebecis produced by a variety of actors and forces: theglobal neo-liberal ideology of welfare state bashing,essays by health care policy makers on advancingmore radical reforms of the health caresector, the intensification of struggles inside thefrancophone journalistic field, as well as contestationsby actors inside the health care field triggeredby health care reforms.of press concentration" (Fleras, 2003: 110). Even if this concentrationaffected less the written Quebec francophonemedia, it certainly affected the manner in which Quebec journalistsperceived their field.centar za politološka istraživanjathe political science research centrewww.cpi.hr28

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