ISSN 1847-2397 godište II broj 1 2009. | volume II number 1 2009

ISSN 1847-2397 godište II broj 1 2009. | volume II number 1 2009 ISSN 1847-2397 godište II broj 1 2009. | volume II number 1 2009

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Sabina Stan: The Discourse on the “Crisis of the Health Care System”suvremene TEME, (2009.) God. 2, Br. 1CONTEMPORARY issues, (2009) Vol. 2, No. 1UDK: 349:614.2>(71)=111Izvorni znanstveni članakPrimljeno: 14. 5. 2009.The Discourse on the “Crisis of the Health Care System” andthe New Governance Model of Health Care in QuebecSABINA STANDublin City University, IrelandDuring the last decade, public discourse on the “crisis of the healthcare system” in Quebec and Canada soared to the extent that the crisis hascome to be seen by many Quebeckers and Canadians as an enduring featureof their health care sector. Based on analysis of articles from the Quebec writtenmedia, the article shows that the crisis discourse contributes to promote amarket-like governance model of the health care sector and to foster the acceptanceof market-oriented health care policies.Key words: health care, governance, discourse, crisis, neoliberalism1. IntroductionSocial scientists have recently devotedattention to the popular reception of “healthnews stories” (Adelman and Verbrugge, 2000;Brodie et al. 2003; Seale, 2004; King and Watson,2005). But while health policy scored secondamong the health news stories which mostcaptured the interest of the American public, theimportance of media in shaping “public viewsabout the health care system” has only started tobe envisioned (Davin, 2005; Henderson, 2010).This article takes as a case of study the discourseon the “crisis of the health care system” developedin the Quebec francophone print media inthe last two decades and tries to unveil the mannerin which it might have contributed to healthpolicy in Quebec and Canada.The article starts from the premise thatmedia discourse on the “crisis of the health caresystem” offers a privileged perspective for dealingwith matters at the intersection of media discourse,health policy, organisational ensemblesand social problems. Indeed, as this article willshow, the period during which the crisis discoursedeveloped was both preceded and followedby some of the most important reformsthat affected the Quebec health care sectorsince its constitution at the beginning of the 70s.The first was the Rochon reform of 1996-1997,which tried to answer to increased strain on publicfunds with the “ambulatory turn” and the correspondingreduction of total hospital capacity(Bernier and Dallaire, 2001). The second reformstarted in 2003, after the discourse had reachedits peak, and stressed the need to change thehealth care sector along management and marketlines. This article aims to show that, while thecrisis discourse was triggered by reactions to thefirst reform, it also contributed to the lean acceptanceof the marketising stance present in thesecond reform. This article will analyse, in thefirst part, the media discourse on the “crisis ofthe health care system”, and will address, in itssecond part, issues pertaining to its productionand to its ideological effects.centar za politološka istraživanjathe political science research centrewww.cpi.hr18

Sabina Stan: The Discourse on the “Crisis of the Health Care System”suvremene TEME, (2009.) God. 2, Br. 1CONTEMPORARY issues, (2009) Vol. 2, No. 12. Discourse, Social Problems and PolicyA number of social scientists have rejecteda conception of social problems as simply“objective and identifiable societal conditions”.Social problems were seen as “products of aprocess of collective definition” (Hilgartner andBosk, 1988; Spector and Kitsuse, 2006), withdiscourse playing a major role in their construction(Herdman, 2002: 162). Following these approaches,this article sees “the crisis” and “thehealth care system” not as objects existing outthere in a separate material world, but as objectsof political and managerial intervention that areconstructed through discursive practices. 1I envision discourse as a class of relatedtexts that exists “beyond the parts which composeit”, the unity of which is given by their commonproduction in a particular social field (Chalaby,1996: 689, 690). The meaning of a particular discourseis given not only by its component texts,but also by its relationship with other discourses,as well as by the social conditions and structuralcontext of its production (Chalaby, 1996; Fissand Hirsch, 2005). Moreover, as discourse hasa processual (Purvis and Hunt, 1993: 496) andperformative (Kuipers, 1989: 103) character, itsmeaning is also informed by the manner in whichit unfolds in time, by its temporal dynamics.Discourses furnish frameworks for envisioning,and, in fact, systematically shaping not only theproblems that span a certain domain of activity,but also the causes of these problems, their possiblesolutions, and, finally, the object of politicaland managerial intervention (Foucault, 1971:71). From the standpoint of public policies andorganisations, discourses supply the parametersthat fashion the architecture of policy objects, aswell as the frames for thinking of the possibility ofpublic intervention (Bridgman and Barry, 2002).Discourses also take part in the symbolicstruggle for the production of the commonsense and for the “monopoly over legitimate processesof naming” (Bourdieu, 2001: 307). It isthus important to dwell on their dynamics andon the manners in which they are articulated ashegemonic at different moments (Torfing, 1999:101). One of the most current techniques in thisrespect is to render their propositions naturaland taken-for-granted (Purvis and Hunt, 1993:1 A focus on discourse does not mean denying theexistence of real problems in the health care system, but itdoes imply approaching these problems from a perspectivethat takes into account the constructed, situated and conjecturalnature of these problems.478, Bourdieu, 2001: 209). 2In modern societies, state bureaucraciesand their representatives were traditionallyconsidered to be the most important producersof social problems and discourses (Bourdieu,1994: 2). But in contemporary Western societies,states no longer retain the monopoly to influencepublic opinion, policies or discourse. In oursocieties, media acquired a leading role in theproduction of discourses and of social problemssuch as “crises” (Hilgartner and Bosk, 1988).3.MethodologyThe field of discursive production Ihave chosen is the written francophone press inQuebec. The study used as a selection tool thedatabase Biblio Branchée of the media serverEureka.cc. 3 The database includes only threeof the five main francophone dailies in Quebecprovince, namely La Presse, Le Devoir and LeSoleil, leaving outside the two main tabloidsJournal de Montréal and Journal de Québec. Itis due to these limitations in the selection of thejournals that the present study does not claim tobe representative of all print media. Instead, itaims to highlight some, albeit significant, discursivedevelopments taking place in at least part ofthe Quebec written media field. Further researchon the two tabloids would need to be carried outin order to attain representativeness as well asto investigate further the hypothesis advanced inthis article.The limitations present in terms of representativenessare balanced out by some positivegains in terms of significance. Thus, whilethe three chosen dailies are surpassed in termsof circulation by the two tabloids, they constitutenevertheless important authoritative voices indomains of national importance such as health2 By seeing discourse as actual "networks of communication"(Purvis and Hunt, 1993: 485), I dwell on its characteras lived, concrete practice. But I still seek to unveil its"ideological effects" (Purvis and Hunt, 1993: 485) by tacklingthe issue of domination and hegemony. Thus, my approachto discourse departs from Foucaultian ones and nears neo-Gramscian perspectives such as the one advanced by Laclauand Mouffe (see Torfing, 1999). Recognising that discoursesdo not strictly correspond to class divisions, thatthey have diffuse frontiers and that they are indeterminateand produced by a multiplicity of centres, does not preventus from recognising that, in historically situated moments oftime, certain actors and institutions have a hold on the articulationof particular dispersed discourses into a hegemonicone, and, consequently, in negating and repressing alternativemeanings (Bourdieu, 2001, Chalaby, 1996, Torfing,1999).3 See their website at Eureka.cc for more information.centar za politološka istraživanjathe political science research centrewww.cpi.hr19

Sabina Stan: The Discourse on the “Crisis of the Health Care System”suvremene TEME, (<strong><strong>2009</strong>.</strong>) God. 2, Br. 1CONTEMPORARY issues, (<strong>2009</strong>) Vol. 2, No. 12. Discourse, Social Problems and PolicyA <strong>number</strong> of social scientists have rejecteda conception of social problems as simply“objective and identifiable societal conditions”.Social problems were seen as “products of aprocess of collective definition” (Hilgartner andBosk, 1988; Spector and Kitsuse, 2006), withdiscourse playing a major role in their construction(Herdman, 2002: 162). Following these approaches,this article sees “the crisis” and “thehealth care system” not as objects existing outthere in a separate material world, but as objectsof political and managerial intervention that areconstructed through discursive practices. 1I envision discourse as a class of relatedtexts that exists “beyond the parts which composeit”, the unity of which is given by their commonproduction in a particular social field (Chalaby,1996: 689, 690). The meaning of a particular discourseis given not only by its component texts,but also by its relationship with other discourses,as well as by the social conditions and structuralcontext of its production (Chalaby, 1996; Fissand Hirsch, 2005). Moreover, as discourse hasa processual (Purvis and Hunt, 1993: 496) andperformative (Kuipers, 1989: 103) character, itsmeaning is also informed by the manner in whichit unfolds in time, by its temporal dynamics.Discourses furnish frameworks for envisioning,and, in fact, systematically shaping not only theproblems that span a certain domain of activity,but also the causes of these problems, their possiblesolutions, and, finally, the object of politicaland managerial intervention (Foucault, 1971:71). From the standpoint of public policies andorganisations, discourses supply the parametersthat fashion the architecture of policy objects, aswell as the frames for thinking of the possibility ofpublic intervention (Bridgman and Barry, 2002).Discourses also take part in the symbolicstruggle for the production of the commonsense and for the “monopoly over legitimate processesof naming” (Bourdieu, 2001: 307). It isthus important to dwell on their dynamics andon the manners in which they are articulated ashegemonic at different moments (Torfing, 1999:101). One of the most current techniques in thisrespect is to render their propositions naturaland taken-for-granted (Purvis and Hunt, 1993:1 A focus on discourse does not mean denying theexistence of real problems in the health care system, but itdoes imply approaching these problems from a perspectivethat takes into account the constructed, situated and conjecturalnature of these problems.478, Bourdieu, 2001: 209). 2In modern societies, state bureaucraciesand their representatives were traditionallyconsidered to be the most important producersof social problems and discourses (Bourdieu,1994: 2). But in contemporary Western societies,states no longer retain the monopoly to influencepublic opinion, policies or discourse. In oursocieties, media acquired a leading role in theproduction of discourses and of social problemssuch as “crises” (Hilgartner and Bosk, 1988).3.MethodologyThe field of discursive production Ihave chosen is the written francophone press inQuebec. The study used as a selection tool thedatabase Biblio Branchée of the media serverEureka.cc. 3 The database includes only threeof the five main francophone dailies in Quebecprovince, namely La Presse, Le Devoir and LeSoleil, leaving outside the two main tabloidsJournal de Montréal and Journal de Québec. Itis due to these limitations in the selection of thejournals that the present study does not claim tobe representative of all print media. Instead, itaims to highlight some, albeit significant, discursivedevelopments taking place in at least part ofthe Quebec written media field. Further researchon the two tabloids would need to be carried outin order to attain representativeness as well asto investigate further the hypothesis advanced inthis article.The limitations present in terms of representativenessare balanced out by some positivegains in terms of significance. Thus, whilethe three chosen dailies are surpassed in termsof circulation by the two tabloids, they constitutenevertheless important authoritative voices indomains of national importance such as health2 By seeing discourse as actual "networks of communication"(Purvis and Hunt, 1993: 485), I dwell on its characteras lived, concrete practice. But I still seek to unveil its"ideological effects" (Purvis and Hunt, 1993: 485) by tacklingthe issue of domination and hegemony. Thus, my approachto discourse departs from Foucaultian ones and nears neo-Gramscian perspectives such as the one advanced by Laclauand Mouffe (see Torfing, 1999). Recognising that discoursesdo not strictly correspond to class divisions, thatthey have diffuse frontiers and that they are indeterminateand produced by a multiplicity of centres, does not preventus from recognising that, in historically situated moments oftime, certain actors and institutions have a hold on the articulationof particular dispersed discourses into a hegemonicone, and, consequently, in negating and repressing alternativemeanings (Bourdieu, 2001, Chalaby, 1996, Torfing,1999).3 See their website at Eureka.cc for more information.centar za politološka istraživanjathe political science research centrewww.cpi.hr19

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