Customizing the Body (PDF file) - Print My Tattoo

Customizing the Body (PDF file) - Print My Tattoo Customizing the Body (PDF file) - Print My Tattoo

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147 The Tattoo Relationship recipient's experience will be more intrinsically rewarding and less anxiety-producing if he or she attends to the cues by which the service proVider communicates the normative expectations that constrain the service interaction. In turn. the care exercised by the tattooist in the service delivery process and the final outcome of the transaction are, to a large measure. dependent on the quality of the relationship which develops. I can assess people when they come in the door and I know what it is going to take to please that person and who not to waste the effort on. I don't mean not do a good job on them. cheat them. It's always going to be done properly in herethey're going to get what they see on the picture. Someone who comes with Yosemite Sam over here and down here they got the Tasmanian Devil thrOWing the finger or something and they want a Donald Duck over here and they think these crudely done things are great ... I realize that I don't have to bend over backwards for this guy. I used to try to go overboard for everybody and they didn't really appreCiate it. There's a difference between doing it and putting your heart into it. It's going to always be technically right. I'm not going to put any extra effort into something or get into custom free-hand like stuff on someone who I don't have the rapport with and I can't spend that time with. CONCLUSION Conflict is an everpresent possibility in the service delivery setting of the tattoo studio. Clients typically are unfamiliar with the situation. unknowledgeable about the normative constraints to which they are expected to conform, and fearful of the pain of the tattoo process. Within this context of risk-physiological, finan­ Cial. temporal, and social-tattooees make choices of design and location based on intrapersonal, aesthetic, and socially symbolic criteria that they have often only vaguely examined and defined. In order to increase their store of information and reduce purchase risk. they limit the size and price of the tattoo. spend time watching and interacting with the tattooist, and commonly enter

148 The Tattoo Relationship the tattoo establishment in the company of supportive associates. Should they come to regret the consequences of their tattoo purchase. tattooees can simply chalk it up to experience or they may deal more directly with the negative outcome by having the offending product removed. covered. or redone. Concerned with minimizing conflict while maximizing economic and interpersonal rewards. the tattooist has a clear interest in understanding the client and channeling his or her intentions and behavior. The tattooisUservice worker's understanding of and consequent interaction with the client are facilitated by the use of a basic typological system. which allows the differentiation between good and bad recipients. Customers are categorized. and interactional strategies are employed based on the tattooist's evaluation of whether or not the client will facilitate the tattooist's work. cede appropriate control, proVide suffiCient gain for the time and energy expended. present danger. and/or demonstrate an acceptable level of taste and morality. By means of overt instruction and symbolic representation of competence. the tattooist communicates behavioral expectations and exercises control over the service delivery interaction. The quality of this emergent relationship has considerable impact on the experience of both the tattooist and his or her customer. The smoother and more coordinated the commercial "dance" of the tattoo event, the greater the likelihood that the tattooee will receive a serVice/product that will meet his or her defined needs and not be a significant source of remorse. In turn. easy and predictable interaction with tattooees improves tattooists' ongOing occupational experience. maximizes their ability to reap financial gain. and reinforces their pos1t1ve self-evaluations as creative workers providing a valued and technically proficient aesthetic product.

148 The <strong>Tattoo</strong> Relationship<br />

<strong>the</strong> tattoo establishment in <strong>the</strong> company of supportive associates.<br />

Should <strong>the</strong>y come to regret <strong>the</strong> consequences of <strong>the</strong>ir tattoo purchase.<br />

tattooees can simply chalk it up to experience or <strong>the</strong>y may<br />

deal more directly with <strong>the</strong> negative outcome by having <strong>the</strong> offending<br />

product removed. covered. or redone.<br />

Concerned with minimizing conflict while maximizing economic<br />

and interpersonal rewards. <strong>the</strong> tattooist has a clear interest<br />

in understanding <strong>the</strong> client and channeling his or her intentions<br />

and behavior. The tattooisUservice worker's understanding of and<br />

consequent interaction with <strong>the</strong> client are facilitated by <strong>the</strong> use of<br />

a basic typological system. which allows <strong>the</strong> differentiation between<br />

good and bad recipients. Customers are categorized. and<br />

interactional strategies are employed based on <strong>the</strong> tattooist's evaluation<br />

of whe<strong>the</strong>r or not <strong>the</strong> client will facilitate <strong>the</strong> tattooist's<br />

work. cede appropriate control, proVide suffiCient gain for <strong>the</strong><br />

time and energy expended. present danger. and/or demonstrate an<br />

acceptable level of taste and morality. By means of overt instruction<br />

and symbolic representation of competence. <strong>the</strong> tattooist<br />

communicates behavioral expectations and exercises control over<br />

<strong>the</strong> service delivery interaction. The quality of this emergent relationship<br />

has considerable impact on <strong>the</strong> experience of both <strong>the</strong><br />

tattooist and his or her customer. The smoo<strong>the</strong>r and more coordinated<br />

<strong>the</strong> commercial "dance" of <strong>the</strong> tattoo event, <strong>the</strong> greater <strong>the</strong><br />

likelihood that <strong>the</strong> tattooee will receive a serVice/product that will<br />

meet his or her defined needs and not be a significant source of<br />

remorse. In turn. easy and predictable interaction with tattooees<br />

improves tattooists' ongOing occupational experience. maximizes<br />

<strong>the</strong>ir ability to reap financial gain. and reinforces <strong>the</strong>ir pos1t1ve<br />

self-evaluations as creative workers providing a valued and technically<br />

proficient aes<strong>the</strong>tic product.

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