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Will the Real Meaning of Affect Please Stand Up?

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Journal <strong>of</strong> Risk ResearchVol. 9, No. 2, 101–108, March 2006EDITORIAL<strong>Will</strong> <strong>the</strong> <strong>Real</strong> <strong>Meaning</strong> <strong>of</strong> <strong>Affect</strong><strong>Please</strong> <strong>Stand</strong> <strong>Up</strong>? 1LENNART SJÖBERGCentre for Risk Research, Stockholm School <strong>of</strong> Economics, SwedenABSTRACT It is widely believed that affect plays an important role in risk perception,and that such perception is mainly governed by emotional processes. However, uponcloser scrutiny it turns out that <strong>the</strong> belief is based on weak empirical evidence, if <strong>the</strong>words affect and emotion are interpreted according to <strong>the</strong>ir dominating meanings innatural language, and to common usage in psychology at large. Instead, severity <strong>of</strong>consequences emerges as a major factor in perceived risk, just as it did in a previousanalysis <strong>of</strong> probability/risk vs. consequences (Sjöberg, 1999b, 2000a). The perception<strong>of</strong> severity <strong>of</strong> consequences is not <strong>the</strong> same as emotion, although emotional effectsmay arise from considering some severe consequences <strong>of</strong> accidents or <strong>the</strong> use <strong>of</strong>certain technologies and facilities. The picture <strong>of</strong> <strong>the</strong> public as irrational andemotionally driven painted by <strong>the</strong> received message on <strong>the</strong> role <strong>of</strong> affect is unfortunateand possibly has unwanted policy implications. The word affect should be used todenote emotion; it is <strong>the</strong>n clear that affect/emotion is <strong>of</strong> only minor importance in riskperception.When risk perception first became a topic in behavioral research, it wasbelieved by many that <strong>the</strong> ‘‘biased’’ views held by <strong>the</strong> public on risks <strong>of</strong>technology were due to cognitive limitations, as described in <strong>the</strong> Kahneman–Tversky work on heuristics (Sjöberg, 1979; Tversky & Kahneman, 1974).However, it later became clear that <strong>the</strong>re were social and psychologicaldynamics involved (Sjöberg, 1980a) which could be better accounted for byan approach bringing in non-cognitive factors. 2 Emotion or affect, specifiedas dread, was early held to be a dominating factor in risk perception.1 This paper was supported by a grant from <strong>the</strong> Bank <strong>of</strong> Sweden Tercentary Fund (NeglectedRisks). Elisabeth Engelberg provided important information on emotion definitions. HenryMontgomery gave valuable comments on <strong>the</strong> manuscript.Correspondence Address: L. Sjöberg, Centre for Risk Research, Stockholm School <strong>of</strong>Economics, Stockholm, Sweden. Email: pls@hhs.se1366-9877 Print/1466-4461 Online/06/020101–8 # 2006 Taylor & FrancisDOI: 10.1080/13669870500446068


102 EditorialRisk researchers are now increasingly interested in affect, and its rolein risk perception and management; see e.g. Loewenstein et al. (Loewenstein,Weber, Hsee, & Welch, 2001). It is argued that affect is very important inrisk perception, seemingly supporting <strong>the</strong> traditional view that dread is adominating factor in perceived risk (Fischh<strong>of</strong>f, Slovic, Lichtenstein, Read, &Combs, 1978; Slovic, 1987). It has been suggested that <strong>the</strong>re is an ‘‘affec<strong>the</strong>uristic’’ which would account for much <strong>of</strong> perceived risk.Defining EmotionSome <strong>of</strong> this discussion is hard to follow because <strong>the</strong> word affect is beingused in varying ways. What does affect mean in <strong>the</strong> natural language?According to Merriam-Webster, 3 affect (as a noun) means<strong>the</strong> conscious subjective aspect <strong>of</strong> an emotion considered apart from bodilychanges.The dictionary also notes two o<strong>the</strong>r meanings, said to be now obsolete, viz.feeling and affection. To understand this statement we also need to know <strong>the</strong>meaning <strong>of</strong> emotion. The dictionary meaning is<strong>the</strong> affective aspect <strong>of</strong> consciousness : FEELING b : a state <strong>of</strong> feeling c : apsychic and physical reaction (as anger or fear) subjectively experienced asstrong feeling and physiologically involving changes that prepare <strong>the</strong> body forimmediate vigorous actionClearly, <strong>the</strong>n, feeling is ano<strong>the</strong>r key term, reported by Merriam-Websterto be a synonym <strong>of</strong> emotion. 4 Feeling is also a more complex term, but wefind among its possible meanings thataffection applies to feelings that are also inclinations or likingsHence, one <strong>of</strong> many specialized meanings <strong>of</strong> affect is ‘‘feelings <strong>of</strong> liking,’’found also in contemporary writings on <strong>the</strong> psychology <strong>of</strong> emotions (Ekman& Davidson, 1994). The overall picture is that words such as affect, emotion2 The cognitive analysis <strong>of</strong> decision making and action, dominating for many years, failed torecognize <strong>the</strong> difficulties <strong>of</strong> sustaining long-term commitments, obvious in <strong>the</strong> addictions(Sjöberg, 1980b) where emotions play a crucial role (Elster, 1983, 1999), but also in manyo<strong>the</strong>r contexts. People re-interpret and re-structure information so as to fit preconceivedpreferences, <strong>the</strong>y do not proceed in a straightforward and seemingly rational manner to makedecisions and act upon given information (Montgomery, 1989).3 The Internet on-line edition was used, see http://www.m-w.com/netdict.htm.4 Yet, it is clear that feeling is a broader term than emotion. There are feelings having noemotional contents.


Editorial 103and feeling are not particularly well defined and have ambiguous relations toeach o<strong>the</strong>r. Finucane et al. (Finucane et al., 2000) wrote:<strong>Affect</strong> may be viewed as a feeling state that people experience, such ashappiness or sadness. It may also be viewed as a quality (e.g. goodness orbadness) associated with a stimulus. (p. 2, emphasis added)Ano<strong>the</strong>r key term in <strong>the</strong> discussion is dread, according to Merriam-Webstermeaninggreat fear especially in <strong>the</strong> face <strong>of</strong> impending evil, or extreme uneasiness in <strong>the</strong>face <strong>of</strong> a disagreeable prospectHence, dread clearly has emotional meaning, denoting very strong emotion(fear).In psychology, <strong>the</strong>re are more specialized definitions which reflectcurrent research interests and conceptions. However, scientific publicationsin psychology <strong>of</strong>fer little enlightment on what emotion is. In <strong>the</strong> Handbook<strong>of</strong> Emotions, edited by Lewis and Haviland (Lewis & Haviland, 1993), <strong>the</strong>meaning <strong>of</strong> <strong>the</strong> term is seemingly taken for granted. Zajonc, in his chapter onemotions in <strong>the</strong> Handbook <strong>of</strong> Social Psychology (Zajonc, 1998), writesA complete and coherent definition <strong>of</strong> emotion is equivalent to this entirechapter including <strong>the</strong> contents <strong>of</strong> its references. (p. 591)Only a few current articles deal with definitional issues. As an example,Cabanac (Cabanac, 2002) noted that <strong>the</strong>re is no consensus on <strong>the</strong> issue <strong>of</strong>definition <strong>of</strong> emotion and suggested that emotion is any intense mentalexperience with hedonic (pleasure or displeasure) value. Since <strong>the</strong>re are alsoweak emotions this definition seems less than suitable, and also too wide.A person can be intensely convinced <strong>of</strong> a viewpoint, and embrace itwith pleasure, still we would not call such conviction an emotion—or wouldwe?Textbooks are also <strong>of</strong> some interest in <strong>the</strong> present discussion. Here is adefinition <strong>of</strong> emotion from a widely used contemporary textbook inpsychology:emotions are positive or negative feeling (affect) states consisting <strong>of</strong> a pattern<strong>of</strong> cognitive, physiological and behavioral reactions to events that haverelevance to important goals or motives [(Passer & Smith, 2001), p. 412]This formulation is informative, up to a point. Emotion, feeling andaffect are seemingly equated. The notion <strong>of</strong> emotion as a mental state isroughly similar to <strong>the</strong> dictionary definition, but <strong>the</strong> addition that <strong>the</strong>se states‘‘consist <strong>of</strong> patterns <strong>of</strong> … reactions’’ makes things very unclear, again. Howcan a mental state ‘‘consist’’ <strong>of</strong>, among o<strong>the</strong>r things, physiological reactions?


104 EditorialWhatever would be <strong>the</strong> answer to that question, <strong>the</strong> textbook definition isuseful because it shows how <strong>the</strong> mainstream definition <strong>of</strong> emotion/affect isclose to natural language, while <strong>the</strong> addition <strong>of</strong> scientific considerationscreates considerable confusion or makes <strong>the</strong> concept loose. It is this type <strong>of</strong>looseness which is <strong>the</strong> likely culprit for how affect has been treated in riskperception research. Concepts are simply not used in a clear andconsequential manner, and words can mean many different things.Consequences <strong>of</strong> DefinitionsWhy is all this important? The reason is that emotion is not necessarilyimplicated as an important factor in perceived risk, but liking may well be.People tend to construe risks and benefits according to how well <strong>the</strong>y like anobject or a concept. There will be belief-value correlations, reflecting wishfulthinking, 5 perhaps especially with object/concepts which are relativelyunknown to <strong>the</strong> respondent (Ganzach, 2001).When evidence for a likingrisklink is interpreted as implicating a role for ‘‘affect,’’ it takes very carefulreading not to draw <strong>the</strong> conclusion that <strong>the</strong> data have shown that risk andemotion are closely related.Yet, <strong>the</strong>y aren’t. Data show that an emotion-loaded word such as worryis only weakly linked to perceived risk with correlations around 0.3 or lower(Drottz-Sjöberg & Sjöberg, 1990; Sjöberg, 1998). 6 The image model <strong>of</strong>attitude suggested previously (Sjöberg, 1999a; Sjöberg & Biel, 1983) positsthat <strong>the</strong>re is an underlying mental substrate, called image, which drives <strong>the</strong>elicited beliefs and values connected to a concept or an object. The morecommon rationalistic view assumes beliefs and values to be <strong>the</strong> drivingfactors in attitude, and to be independent (Fishbein & Ajzen, 1975). 7 LaterSwedish and Norwegian work has supported <strong>the</strong> mental image model.Rundmo found support for <strong>the</strong> image model <strong>of</strong> perceived risk (Rundmo,2002), while an earlier study gave more equivocal results: both <strong>the</strong>rationalistic and <strong>the</strong> mental image models fitted data (Rundmo & Sjöberg,1998).Finucane et al. suggested a similar interpretation <strong>of</strong> <strong>the</strong>ir data whichshow a strong negative correlation between beliefs and values, or risks andbenefits (Finucane et al., 2000), naming it <strong>the</strong> ‘‘affect heuristic.’’ However,<strong>the</strong> affect interpretation suggested by Finucane et al. <strong>of</strong> <strong>the</strong>ir results is5 In <strong>the</strong> context <strong>of</strong> a risk perception survey, very strong evidence for wishful thinking wasfound for Sweden’s membership in <strong>the</strong> European Union (Sjöberg, 1996), to take just oneexample.6 These correlations, around 0.3, mean that 90% <strong>of</strong> <strong>the</strong> variance <strong>of</strong> perceived risk remainunexplained. Yet, Loewenstein et al. (Loewenstein et al., 2001) cite <strong>the</strong>m in support <strong>of</strong> <strong>the</strong>ir<strong>the</strong>sis that emotion is <strong>of</strong> paramount importance for understanding perceived risk.7 The intricate dynamics <strong>of</strong> beliefs and values is not well accounted for by cognitive attitudemodels such as <strong>the</strong> one proposed by Fishbein and used in a great many applications. Sjöbergand Montgomery showed how beliefs and values are dynamic entities, construed in <strong>the</strong>context <strong>of</strong> rhetoric (Sjöberg & Montgomery, 1999).


Editorial 105ambiguous. As pointed out above, affect can be used in two senses <strong>of</strong> <strong>the</strong>word (emotion and liking) and but Finucane et al. presented no data onemotion which enabled <strong>the</strong>m to support <strong>the</strong> conclusion that emotions areinvolved in <strong>the</strong> judgment process.Going back now to 1978, <strong>the</strong> classical paper by Fischh<strong>of</strong>f et al.purportedly showed that ‘‘dread’’ is a major factor in perceived risk (Slovic,1987). This is a common conclusion from that paper and it has been widelybelieved, on its basis, that emotional factors are very important in riskperception. Yet, <strong>the</strong>re were only three items which emerged in that study asindicators <strong>of</strong> ‘‘dread,’’ and <strong>the</strong>y were Certain to be fatal, Dreaded, andCatastrophic. In <strong>the</strong>ir factor analysis <strong>of</strong> nine items, Fischh<strong>of</strong>f et al. foundSeverity <strong>of</strong> consequences to be <strong>the</strong> most important item loading on what waslater to be called <strong>the</strong> Dread factor. Somewhat later, <strong>the</strong> contents <strong>of</strong> <strong>the</strong> factorwere broadened, on <strong>the</strong> basis <strong>of</strong> <strong>the</strong> analysis <strong>of</strong> 18 items (Slovic, Fischh<strong>of</strong>f, &Lichtenstein, 1980), yet no emotion term o<strong>the</strong>r than ‘‘dread’’ was included.Later work in <strong>the</strong> 1980s was summarized by Slovic in 1987 (Slovic, 1987).He reported, in that paper, a factor characterized, in its high values, by ahazard being or causing:- uncontrollable- dread- global catastrophic- consequences fatal- not equitable- catastrophic- high risk to future generations- not easily reduced- risk increasing- involuntaryThe term dread clearly suggests that people have a ‘‘gut reaction’’ to ahazard and that such a reaction is <strong>the</strong> main part <strong>of</strong> <strong>the</strong> dynamics <strong>of</strong> <strong>the</strong>irconcern. However, <strong>the</strong> Dread factor is, upon closer inspection, quiteheterogenous. It does contain one item which clearly refers to emotionalreactions, but <strong>the</strong> o<strong>the</strong>r items refer to severe consequences <strong>of</strong> <strong>the</strong> hazard(fatal, children or future generations involved etc.), or even to an assortment<strong>of</strong> various factors such as fairness or voluntariness. Nine attributes defining<strong>the</strong> dread factor were according to Graham (Graham, 2001), in a recentarticle:- fatal versus non-fatal- global versus local impact- involuntary versus voluntary- uncontrollable versus controllable- unfair versus fair- catastrophic versus unclustered victims- future versus current generations


106 Editorial- increasing versus decreasing- not easily reduced versus easily reducedSeveral <strong>of</strong> <strong>the</strong>se items were found by Fischh<strong>of</strong>f et al. to load on <strong>the</strong> Noveltyfactor, and were not grouped with Dread items by <strong>the</strong>m. Note also that none<strong>of</strong> <strong>the</strong> items mentioned by Graham refers explicitly to emotional reactions.In a recent analysis <strong>of</strong> data on risk perception <strong>of</strong> nuclear waste (Sjöberg,2003), items referring to purely emotional aspects were allowed to form<strong>the</strong>ir own factor, while <strong>the</strong> o<strong>the</strong>r Dread items formed <strong>the</strong> factor <strong>of</strong> Severity<strong>of</strong> consequences. It was <strong>the</strong>n found that emotional reactions played a minorrole. The main factor was that <strong>of</strong> Severity <strong>of</strong> consequences.It can be concluded that <strong>the</strong> received message from 25 years <strong>of</strong> riskperception research, viz. that emotional factors dominate <strong>the</strong> picture, is dueto <strong>the</strong> misleading name given to an assortment <strong>of</strong> very different items, onlyone <strong>of</strong> which explicitly denotes emotional reactions. The importance <strong>of</strong>‘‘Dread’’ is due to <strong>the</strong> importance <strong>of</strong> severe consequences, which provesnothing about <strong>the</strong> role <strong>of</strong> emotions. When tested empirically, emotions by<strong>the</strong>mselves play a minor role.An interesting exception is <strong>the</strong> recent study on reactions to <strong>the</strong> 9-11events in <strong>the</strong> American public (Lerner, Gonzalez, Small, & Fischh<strong>of</strong>f, 2003).It is possible that <strong>the</strong> circumstances <strong>of</strong> this particular study involved muchmore extreme levels <strong>of</strong> anger and fear than what is usually studied in surveywork on risk perception. A study <strong>of</strong> perceived risks <strong>of</strong> terrorism in <strong>the</strong>Swedish public showed that Dread was <strong>of</strong> minor importance only (Sjöberg,2005).The importance <strong>of</strong> severity <strong>of</strong> consequences is in very good agreementwith previous work which shows that consequences play a more importantrole than probabilities, which in turn are almost <strong>the</strong> same as risks (Sjöberg,1999b, 2000a). It is also in good agreement with <strong>the</strong> results in <strong>the</strong> Fischh<strong>of</strong>fet al. (1978) paper where <strong>the</strong> item ‘‘severity <strong>of</strong> consequences’’ had <strong>the</strong>highest factor loading in <strong>the</strong> factor labelled ‘‘Dread.’’ConclusionTwo conclusions can be drawn from <strong>the</strong> argument put forward here. First,empirical data do not support a strong link between emotion and perceivedrisk, in <strong>the</strong> main sense <strong>of</strong> <strong>the</strong> word emotion and in <strong>the</strong> sense it is used inpsychological emotion research. Second, while <strong>the</strong>re is evidence for arelationship between liking and risk perception, this is not evidence for a linkbetween emotion and risk perception. Liking is not emotion.The way emotions are ‘‘proven’’ to be a factor in risk perception is thusby a sort <strong>of</strong> terminological ‘‘slippery slope’’ involving shifting meanings <strong>of</strong>terms. Liking is a factor in risk perception, and one <strong>of</strong> <strong>the</strong> meanings <strong>of</strong> likingis affect. Hence, affect is said to be implicated in risk perception, and one <strong>of</strong><strong>the</strong> meanings <strong>of</strong> affect is emotion. Conclusion: emotion is important in riskperception!


Editorial 107Liking is a common way <strong>of</strong> operationalizing attitude, and attitude hasbeen found to be an important driving factor behind perceived risk (Sjöberg,1992, 2000b). It is sometimes argued that this relationship is artefactual, ormerely semantic. However, that argument is illogical and unjustified. Likingis surely different in meaning from perceived risk and <strong>the</strong>ir relationship ispurely empirical.In conclusion, <strong>the</strong> belief that risk perception is contaminated by emotionhas just been growing stronger over <strong>the</strong> years, yet it is unjustified. It can beused for dismissing <strong>the</strong> public’s risk concern as uninformed and—yes—‘‘emotional.’’ The very fact that an extensive discussion, filling an entireissue <strong>of</strong> <strong>the</strong> journal Reliability Engineering and Systems Safety, <strong>of</strong> whe<strong>the</strong>r<strong>the</strong> public’s risk perception should have an influence on policy failed tomention <strong>the</strong> simple argument that it must be so in a democratic society(Sjöberg, 2001a, 2001b), demonstrates <strong>the</strong> need for a critical analysis <strong>of</strong> andreflection on <strong>the</strong> received message in risk perception research.ReferencesCabanac, M. (2002) What is emotion?, Behavioural Processes, 60, pp. 69–83.Drottz-Sjöberg, B.-M. and Sjöberg, L. (1990) Risk perception and worries after <strong>the</strong> Chernobyl accident,Journal <strong>of</strong> Environmental Psychology, 10, pp. 135–149.Ekman, P. and Davidson, R. J. (Eds) (1994) The Nature <strong>of</strong> Emotion. Fundamental Questions (New York:Oxford University Press).Elster, J. (1983) Ulysses and <strong>the</strong> Siren (Cambridge: Cambridge University Press).Elster, J. (1999) Strong Feelings. Emotion, Addiction, and Human Behavior (Cambridge, MA: The MITPress).Finucane, M. L., Alhakami, A., Slovic, P. and Johnson, S. M. (2000) The affect heuristic in judgments <strong>of</strong>risks and benefits, Journal <strong>of</strong> Behavioral Decision Making, 13, pp. 1–17.Fischh<strong>of</strong>f, B., Slovic, P., Lichtenstein, S., Read, S. and Combs, B. (1978) How safe is safe enough? Apsychometric study <strong>of</strong> attitudes towards technological risks and benefits, Policy Sciences, 9, pp.127–152.Fishbein, M. and Ajzen, I. (1975) Belief, Attitude, Intention, and Behavior: An Introduction to Theoryand Research (Reading, MA: Addison-Wesley).Ganzach, Y. (2001) Judging risk and return <strong>of</strong> financial assets, Organizational Behavior and HumanDecision Processes, 83, pp. 353–370.Graham (2001) Technological danger without stigma: The case <strong>of</strong> automobile airbags, in: J. Flynn, P.Slovic & H. Kunreu<strong>the</strong>r (Eds) Risk, Media, and Stigma. Understanding Public Challenges to ModernScience and Ttechnology, pp. 241–256 (London: Earthscan).Lerner, J. S., Gonzalez, R. M., Small, D. A. and Fischh<strong>of</strong>f, B. (2003) Effects <strong>of</strong> fear and anger onperceived risks <strong>of</strong> terrorism: A national field experiment., Psychological Science, 14(2), pp. 144–150.Lewis, M. and Haviland, J. (Eds) (1993) Handbook <strong>of</strong> Emotions (New York: Guilford Press).Loewenstein, G. F., Weber, E. U., Hsee, C. K. and Welch, N. (2001) Risk as feelings, PsychologicalBulletin, 127, pp. 267–286.Montgomery, H. (1989) From cognition to action: The search for dominance in decision making, in: H.Montgomery & O. Svenson (Eds) Process and Structure in Human Decision Making, pp. 23–50(Chichester, UK: Wiley).Passer, M. W. and Smith, R. E. (2001) Psychology: Frontiers and Applications (New York, NY:McGraw-Hill Companies, Inc.).


108 EditorialRundmo, T. (2002) Associations between affect and risk perception, Journal <strong>of</strong> Risk Research, 5, pp.119–135.Rundmo, T. and Sjöberg, L. (1998) Risk perception by <strong>of</strong>fshore oil personnel related to platformmovements, Risk Analysis, 18, pp. 111–118.Sjöberg, L. (1979) Strength <strong>of</strong> belief and risk, Policy Sciences, 11, pp. 39–57.Sjöberg, L. (1980a) The risks <strong>of</strong> risk analysis, Acta Psychologica, 45, pp. 301–321.Sjöberg, L. (1980b) Volitional problems in carrying through a difficult decision, Acta Psychologica, 45,pp. 123–132.Sjöberg, L. (1992) Psychological reactions to a nuclear accident, in: J. Baarli (Ed.) Conference on Theradiological and radiation protection problems in Nordic regions, Tromsö 21–22 November, 1991,pp. Paper 12 (Oslo: Nordic Society for Radiation Protection).Sjöberg, L. (1996) Riskuppfattning och inställning till svenskt medlemskap i EU. (Risk Perception andAttitude to Swedish Membership in <strong>the</strong> EU) (Stockholm: Styrelsen för Psykologiskt Försvar).Sjöberg, L. (1998) Worry and risk perception, Risk Analysis, 18, pp. 85–93.Sjöberg, L. (1999a) Attitudes, opinions and values: models and dynamics, in: P. Juslin & H. Montgomery(Eds) Judgment and Decision Making: Neo-Brunswikian and Process-Tracing Approaches, pp.219–242 (Mahwah, NJ: Erlbaum).Sjöberg, L. (1999b) Consequences <strong>of</strong> perceived risk: Demand for mitigation, Journal <strong>of</strong> Risk Research, 2,pp. 129–149.Sjöberg, L. (2000a) Consequences matter, ‘‘risk’’ is marginal, Journal <strong>of</strong> Risk Research, 3, pp. 287–295.Sjöberg, L. (2000b) Factors in risk perception, Risk Analysis, 20, pp. 1–11.Sjöberg, L. (2001a) Political decisions and public risk perception, Reliability Engineering and SystemsSafety, 72, pp. 115–124.Sjöberg, L. (2001b) Whose risk perception should influence decisions?, Reliability Engineering andSystems Safety, 72, pp. 149–152.Sjöberg, L. (2003) Risk perception, emotion, and policy: The case <strong>of</strong> nuclear technology, EuropeanReview, 11, pp. 109–128.Sjöberg, L. (2005) The perceived risk <strong>of</strong> terrorism, Risk Management: An Internnational Journal, 7(1),pp. 43–61.Sjöberg, L. and Biel, A. (1983) Mood and belief-value correlation, Acta Psychologica, 53, pp. 253–270.Sjöberg, L. and Montgomery, H. (1999) Double denial in attitude formation, Journal <strong>of</strong> Applied SocialPsychology, 29, pp. 606–621.Slovic, P. (1987) Perception <strong>of</strong> risk, Science, 236, pp. 280–285.Slovic, P., Fischh<strong>of</strong>f, B. and Lichtenstein, S. (1980) Facts and fears: Understanding perceived risk, in: R.Schwing & J. Albers (Eds) Societal Risk Assessment: How Safe is Safe Enough?, pp. 181–214(New York: Plenum).Tversky, A. and Kahneman, D. (1974) Judgment under uncertainty: heuristics and biases, Science, 185,pp. 1124–1131.Zajonc, R. B. (1998) Emotions, in: D. T. Gilbert, S. T. Fiske & G. Lindzey (Eds) The Handbook <strong>of</strong> SocialPsychology, Vol. 1, pp. 591–632 (Boston: McGraw-Hill).

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