State of Arizona Employee Discount Program Frequently Asked ...

State of Arizona Employee Discount ProgramFrequently Asked Questions1. What is the State of Arizona Employee Discount Program? The EmployeeDiscount Program offers State of Arizona employees discounts of up to 50% onpurchases at local restaurants, dry cleaners, auto repairs, home improvements,movies, video rentals, haircuts, hotels, golf, skiing and more. You can receivediscounts simply by presenting your Employee Discount Card. Your card mayalso be referred to as the ‘Access card’2. What is the Access card? Simply put, the Access card is your employee discountmembership card. It gives you the ability to save money at thousands of locationsworldwide. You will see a symbol on the back of your card that identifies you asan Access Values member. Access Values is the vendor providing this service tothe State of Arizona.3. What else does Access Values provide? Access Values provides local andnational discounts to organizations like the State of Arizona. They providecustomer service, account management, marketing and fulfillment staff whodesign a program for each client.4. Who can participate in the program? All state employees will receive adiscount card and can participate in this program.5. How do I activate my card? Activating your card is easy. Simply log on towww.yes.az.gov and click on the New Work-Life Programs link and follow thesesteps:a. Click on the Employee Discount Program linkb. Enter your member ID number (located on the front of your card)c. Create your personal account by following the registration instructions.6. What if I don’t have Internet access? If you don’t have Internet access, simplycall 1-800-649-7180 and Access Values staff will be happy to assist you.7. How do I get my discounts? Most merchants require that you present yourmembership card at the time of purchase. Occasionally, some merchants alsorequire a printed coupon that you print from the website, so be sure to check theindividual merchant page on the website for specific instructions.8. How do I search for savings? There are several ways to search for savings. Tofind participating merchants in your area, log on to www.yes.az.gov, click onNew Work-Life programs link and then click on the Employee DiscountPrograms link and simply enter in your city name or zip code into the box marked“find discounts”, select your category and click “Find”! You can also refine your

search results by clicking on “Advanced Search” on the left hand side of yourbrowser. This will allow you to search for several specific categories within aspecific area.9. What if a merchant I visited didn’t recognize the program? Every once in awhile, a merchant will appear on the website whose employees are unaware of thediscount program. Be sure to let the vendor know you are an Access Valuesmember and show them the Access Values symbol on the back of your card. If aparticipating location does not honor your discount, please contact the AccessValues member services team immediately at 1-800-649-7180.10. I don’t see my favorite merchant in the program. What can I do? AccessValues gets some of their best leads from members. With the Refer-A-Merchantprogram, members identify businesses where they would most like to save. Oncea location is submitted, the merchant recruitment team goes into action –contacting that business and encouraging it to join the Access Savings program.So be sure to check the website often to see if your “referred merchant” has beenadded to the program!11. I don’t have Internet access. Can I get a printed directory? Absolutely!Simply contact the Access Values member services team and for a nominalshipping fee, paid by the employee, they will send you a printed directory for yourarea. Since the printed directories are only updated once every quarter, it’spossible that some recently added merchants will not appear in your directory.The website, on the other hand, is updated daily.12. What if I lost my card? It is important to safeguard your card. Replacementscan be requested from the ADOA program administrator for a $5.00 fee.