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LIFE AFTER SQ006 - Orient Aviation

LIFE AFTER SQ006 - Orient Aviation

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c o v e r s t o r yAt Singapore Airlines (SIA) they did not think it would everhappen to them. But when <strong>SQ006</strong> crashed in a rain storm as ittried to take-off from a wrong runway in Taipei last Octoberthe unthinkable did happen. Four months on the hurt is stillthere, but SIA remains committed to its global goals. Deputychairman and chief executive Dr Cheong Choong Kong spokeexclusively to <strong>Orient</strong> <strong>Aviation</strong> about the accident, its effectson the company and the airline’s futureDevastating,By Barry Grindrodand Tom BallantyneHumblingThese were just two words used bySingapore Airline’s (SIA) deputychairman and chief executive, DrCheong Choong Kong, to describe his feelingsafter the crash of <strong>SQ006</strong> on take-off fromTaipei’s Chiang Kai-shek Airport on October31 last year.The pilots of the Los Angeles boundB747-400 tried to lift off from a runway closedfor repairs during a rain storm. Eighty threepassengers and crew died.In his first interview about the accident,Dr Cheong said while the trauma had passed,the pain was deep-rooted.“It has been a humbling experience. Therewere times when some of us felt we werewinning in every field of competition. Wewere doing very well in every respect, winningawards ... and then this [the accident]suddenly happened.“I suppose the truth of our vulnerabilityand mortality hit us. As I said, it was adevastating experience.”But it was an experience Dr Cheong andhis senior executives faced head on.He was in Auckland for an Air NewZealand board meeting when he heard aboutthe accident. In a matter of hours he wasin Taipei facing the anguished friends andrelatives of those on board <strong>SQ006</strong>, all donein the glare of the media spotlight.It was a pattern he was to repeat in thedays to come. Not an easy task for anyone.“You have to tell yourself it is a necessaryresponsibility and duty,” said Dr Cheong.“However, some of my colleagues were underfar greater pressure. They had to bear the fullbrunt of anger and grief for weeks on end.”More than 100 of SIA’s voluntary team ofSIA deputy chairman and chief executive, Dr Cheong Choong Kong:the truth of our vulnerability and mortality hit ustrained “buddies”, staff from all departmentswithin SIA, were on the first flight to Taipeiout of Singapore early on the day after thelate night crash to help friends and relativesof passengers and crew on <strong>SQ006</strong> (page 22).Within a couple of days over 300 buddieswere involved on the ground along withmanagement staff.Dr Cheong paid tribute to the buddies,who are trained to respond to a variety of18 | <strong>Orient</strong> <strong>Aviation</strong> | March 01

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