2011 2nd Quarter.pdf - Careers at DH Pace Company

New Overhead Door Divisionin Joplin, MissouriWe are excited to announce the opening of our newest location in Joplin, Mo. Thelocation is a 3,000 sq. ft. warehouse and showroom facility.We currently have two employees, Bradley Buttner and Joshua Baker, workingout of this location. This division will be managed by Tim Lower, generalmanager of Overhead Door Company of Springfield.IDA ScholarshipOpportunityAs a Champion Level contributor to theInternational Door Association(IDA) Scholarship Foundation, weare pleased to promote a scholarshipopportunity for employees and theirfamily members. As of the Fall of 2008,the IDA Scholarship Foundation hasawarded a total of $668,650 in scholarshipsto 100 students.The following scholarships are offered:• $2,000 for Full-Time UndergraduateUniversity, College, Community College,Vocational and Technical College• $1,000 for Part-Time UndergraduateStudies. Schools must be state-certifiedor licensed.Current employees and their familymembers are eligible. Applications arebeing accepted through July 15, 2011at www.doors.org.Good luck!continued from front page . . .From these meetings, we developed three new statements which reflectour company’s long-standing commitment in making a positivedifference through our actions.These statements are:OUR BUSINESS MISSIONTo enhance the lives of people by improving the safety, security,convenience, and aesthetics of the buildings where they live, work,and play.OUR CORPORATE RESPONSIBILITYTo invest a portion of our time, talent, and financial resources towardsimproving the lives of people in need; supporting the communitieswe serve; protecting the environment we share; and providinga better future for the next generation.OUR VALUESHonesty and Integrity • Above all else and in everything we sayand do.Service to Others • Building relationships, discovering needs,and meeting them.Continual Learning • Constantly learning, sharing, and adaptingto remain relevant in our changing world.Respect and Recognition • Treating everyone with respect andrecognizing individuals for their contributions to our successCommitment to Excellence • Continuous improvement throughindividual responsibility and a shared commitment to team goals.While we have accomplished much in our years together, we alsorecognize that there is much left to be done. Thank you for your effortson behalf of our organization.Rex NewcomerCEO • DHPace Company2nd Quarter 2011 • PAGE 3

Important Notice from EEN About Your Prescription Drug Coverage and MedicarePlease read this notice carefully and keep it where you can find it. This notice has information about your current prescriptiondrug coverage with E.E. Newcomer and about your options under Medicare’s prescription drug coverage.This information can help you decide whether or not you want to join a Medicare drug plan. Information aboutwhere you can get help to make decisions about your prescription drug coverage is at the end of this notice.If neither you nor any of your covered dependents are eligible for or have Medicare, this notice does not apply to youor your dependents, as the case may be. However, you should still keep a copy of this notice in the event you or a dependentshould qualify for coverage under Medicare in the future.Please note, however, that later notices might supersede this notice.1. Medicare prescription drug coverage became available in 2006 to everyone with Medicare. You can get thiscoverage if you join a Medicare Prescription Drug Plan or join a Medicare Advantage Plan (like an HMO or PPO)that offers prescription drug coverage. All Medicare drug plans provide at least a standard level of coverageset by Medicare. Some plans may also offer more coverage for a higher monthly premium.2. E.E. Newcomer has determined that the prescription drug coverage offered by the E.E. Newcomer Health CarePlan is, on average for all plan participants, expected to pay out as much as standard Medicare prescriptiondrug coverage pays and is considered “creditable” prescription drug coverage. This is important for the reasonsdescribed below.Because your existing coverage is, on average, at leastas good as standard Medicare prescription drug coverage,you can keep this coverage and not pay a higherpremium (a penalty) if you later decide to enroll in aMedicare drug plan, as long as you later enroll withinspecific time periods.Enrolling in Medicare • General RulesAs some background, you can join a Medicare drug plan whenyou first become eligible for Medicare. If you qualify forMedicare due to age, you may enroll in a Medicare drug planduring a seven-month initial enrollment period. That period beginsthree months prior to your 65 th birthday, includes themonth you turn 65, and continues for the ensuing three months.If you qualify for Medicare due to disability or end-stage renaldisease, your initial Medicare Part D enrollment period dependson the date your disability or treatment began.For more information you should contact Medicare at the telephonenumber or web address listed at the end of this article.Late Enrollment andLate Enrollment PenaltyIf you decide to wait to enroll in a Medicare drug plan, youmay enroll later during Medicare Part D’s annual enrollmentperiod, which runs each year from November 15 - December31. But as a general rule, if you delay your enrollment inMedicare Part D, after first becoming eligible to enroll, you mayhave to pay a higher premium (a penalty).If after your initial Medicare Part D enrollment period you go63 continuous days longer without “creditable” prescriptiondrug coverage (that is, prescription drug coveragethat’s at least as good as Medicare’s prescription drug coverage),your monthly Part D premium may go up by at least 1%of the premium you would have paid had you enrolled timely,for every month that you did not have creditable coverage.For example, if after your Medicare Part D initial enrollmentperiod you go 19 months without coverage, your premium maybe at least 19% higher than the premium you otherwise wouldhave paid. You may have to pay this higher premium for as longas you have Medicare prescription drug coverage. However,there are some important exceptions to the late enrollmentpenalty.Special Enrollment Period Exceptionsto the Late Enrollment PenaltyThere are “special enrollment periods” that allow you to addMedicare Part D coverage months or even years after you firstbecame eligible to do so, without a penalty.For example, if after your Medicare Part D initial enrollmentperiod, you lose or decide to leave employer-sponsored orunion-sponsored health coverage that includes “creditable”prescription drug coverage, you will be eligible to join aMedicare drug plan at that time.In addition, if you otherwise lose other creditable prescriptiondrug coverage (such as under an individual policy) throughno fault of your own, you will be able to join a Medicare drugplan, again without penalty. These special enrollment periods endtwo months after the month in which your other coverage ends.Compare CoverageYou should compare your current coverage, including whichdrugs are covered at what cost, with the coverage and costs ofthe plans offering Medicare prescription drug coverage in yourarea. See the Plan’s summary plan description for a summary ofthe Plan’s prescription drug coverage. If you don’t have a copy,you can get one by contacting us at the telephone number oraddress listed at the end of this article.Coordinating Other Coveragewith Medicare Part DGenerally speaking, if you decide to join a Medicare drug planwhile covered under the E.E. Newcomer Plan due to your employment(or someone else’s employment, such as a spouse orparent), your coverage under the E.E. Newcomer Plan will notbe affected. For most persons covered under the Plan, the Planwill pay prescription drug benefits first, and Medicare will determineits payments second.For more information about this issue of what program paysfirst and what program pays second, see the Plan’s summaryplan description or contact Medicare at the telephone number orweb address listed at the end of this article.If you do decide to join a medicare drug plan and drop yourE.E. Newcomer prescription drug coverage, be aware that youand your dependents may not be able to get this coverage back.To regain coverage, you would have to re-enroll in the Plan,pursuant to the Plan’s eligibility and enrollment rules. Youshould review the Plan’s summary plan description to determineif and when you are allowed to add coverage.For More Information about thisNotice or Your Current PrescriptionDrug CoverageContact the person listed at the end of this article for further information.NOTE: You’ll get this notice each year. You will alsoget it before the next period you can join a Medicare drug plan,and if this coverage through E.E. Newcomer changes. You alsomay request a copy.For More Information about Your Optionsunder Medicare Prescription Drug CoverageMore detailed information about Medicare plans that offer prescriptiondrug coverage is in the “Medicare & You” handbook.You’ll get a copy of the handbook in the mail every year fromMedicare. You may also be contacted directly by Medicare drugplans.For more information about Medicare prescription drugcoverage:• Visit www.medicare.gov• Call your State Health Insurance Assistance Programfor personalized help (see the inside back cover of yourcopy of the “Medicare & You” handbook for their telephonenumber)• Call 1-800-MEDICARE (1-800-633-4227)TTY users should call 1-877-486-2048If you have limited income and resources, extra help paying forMedicare prescription drug coverage is available. For informationabout this extra help, visit Social Security on the web atwww.socialsecurity.gov or call them at 1-800-772-1213 (TTY 1-800-325-0778).REMEMBER: Keep this Creditable Coveragenotice. If you decide to join one of theMedicare drug plans, you may be requiredto provide a copy of this notice when youjoin to show whether or not you have maintaineda creditable coverage and whetheror not you are required to pay a higher premium(a penalty).Date: April 28, 2011Name of Entity/Sender: E.E. NewcomerContact-Position/Office: Corporate Human Resources-BenefitsAddress: 1142 ClayNorth Kansas City, MO 64116Phone Number: 816-221-0543Nothing in this notice gives you or your dependents aright to coverage under the Plan. Your (or your dependents’)right to coverage under the Plan is determinedsolely under the terms of the Plan.PAGE 4 • 2nd Quarter 20112nd Quarter 2011 • PAGE 5

The Many Flavors ofProcess ImprovementThe longer I am involved with the Process ImprovementDepartment (i.e. Lean Six Sigma),the more I realize it is NOT just about large,formal, by committee Lean (more speed) SixSigma (less errors) events. Process improvementprojects come in many shapes, sizes, flavors,or whatever name you want to call them.Presently some projects the Team is workingon:PFG • They do an amazing job cultivatingrelationships, but need help driving profits tothe bottom line through increased efficiencyand speeding up processes.PDS • Increase our customer service level;improve employee efficiency and moral by implementingnew software.PDS and BIM • Welcome to the new ageof designing and constructing buildingsthrough 3D modeling. Yes, it will also speedup processes and help eliminate redundantentry of certain information.COMPANY • Building new and improvedsurveys that will produce usable reports enablingus to make better decisions.OHD • Improve service program reportswith graphs/charts that will help highlightwhere we are doing well and where we needto focus.OHD-ATLANTA • Using a “rugged notebook”computer to do FireCheck® inspectionsfor large end-users and compile (and share)that summary information electronically.Wow! No more field forms, and yes, it will increasethe Tech’s speed in front of the opening,and decrease data entry in the office.PFG • Using that same “notebook” technologynation-wide for a large retailer whowants help with code consultation.COMPANY • SharePoint 2010 implementation.It’s all about the sharing and collaboration.FINANCE • Help roll out new Baan companiesin the system.HOME OFFICE • Mop up the spilled coffeeall over the floor because the machine did notshut off in time. Okay, I just threw this one into see if you are paying attention. But I reallydid it - really. It was a huge mess! P.S. Nancyhelped!Just because you don’t hear of any formalLSS teams ramping up doesn’t mean we aren’tplugging away in partnership with someonetrying to improve something, because we are.We’re just not waving the LSS flag too overtly.EDS for PDSWe are moving into the final stages of softwarerevisions and enhancements. The next stepswill include testing by a select team of PDSemployees that will work through eachprocess of the business to ensure we haveeverything captured that will allow us to providegreat customer service to our customers -no “boinks”, please! The closer we get to golive,the more excited and anxious we become.The realization that this is really going tofinally happen is taking hold, with the importanceand gravity of our mission part of eachbreak-out/planning session.When we roll out this software it will NOTbe a “hard” cut-over with people in one systemtoday, and then “wham”, the new systemtomorrow. It is a “soft” implementation wherewe take parts of the business and phase thesoftware in over time. This method should helpsmooth out the whole “change management”thing.Thanks again to everyone involved in thisproject. You are going “above and beyond”your normal day-job responsibilities to makethis happen - and that is very much appreciated!If you have any questions or commentsabout Lean Six Sigma, surveys, codes, orhaven an improvement idea, please contactJerry Rice at jerry.rice@dhpace.com, or call816-480-2606.Milestone Anniversariesfor 2nd Quarter in 2011• Lorraine Lopez• Derrick Newcomer• Bridget Cheatham30 Years20 Years15 YearsANK-DenverPACE-CorporateOHD-Kansas City• Mike Hayes OHD-St. Louis• Leonard Hutchinson OHD-Kansas City10 Years• John Gordon ANK-Denver• Jeremy McClure OHD-St. Louis• Brad Newcomer PCS-Kansas City• Brian Openshaw OHD-Atlanta• Tony Patterson OHD-Kansas City• Dawn Gary Peterson OHD-Atlanta• Mike Shaw PCS-Kansas City• Bryan Arterburn• Spencer Ashmore• Bill Caldwell• Ryan DiCocco• Jimmy Feast• Francisco Galaz• Matt Gerkin• Chris Hargraves• Alan Kastler• Daniel Mack• Bill Matthews• Russ Middaugh• Chris Ostwinkle• Chad Peed• Deanna Sliger• Dean Stein• Jason Truman• Raul Villalobos5 YearsOHD-AtlantaOHD-AtlantaOHD-AtlantaOHD-AtlantaOHD-WichitaPACE-TempeOHD-AtlantaPCS-Kansas CityPCS-Kansas CityOHD-Kansas CityANK-DenverANK-DenverANK-DenverPACE-CorporatePCS-SpringfieldOHD-St. LouisOHD-WichitaANK-Denver2nd Quarter 2011 • PAGE 7