ford releases wheel refinishing/ remanufacturing ... - Motorcraftservice

ford releases wheel refinishing/ remanufacturing ... - Motorcraftservice ford releases wheel refinishing/ remanufacturing ... - Motorcraftservice

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Ford Motor Company has issued a position statement on wheel remanufacturing/refinishing stating that the addition or removal of material other than cosmetic finishes during the remanufacturing/refinishing of steel and aluminum wheels is an unacceptable practice. Ford’s position statement was created to serve as a guide on wheel recycling for all collision repairers. The informational guidelines issued by Ford clearly state that Ford does not approve the re-machining, re-plating, welding, bending, straightening, reforming or adding new material during recycling processes. Ford recommends close inspection of any wheel considered for remanufacturing/refinishing and that the wheel be discarded if any of a number of defects are found, including cracks and corrosion. The following are other highlights from the position statement: • Ford approves the cosmetic refinishing of steel or aluminum wheels only where cosmetic sanding can complete the reconditioning or polishing that removes only the finish. • The refinished wheel must have the same part number as the part number of the wheel it is replacing. • In no case does Ford warrant recycled, reconditioned, refinished wheels. SUMMER 2004 FORD RELEASES WHEEL REFINISHING/ REMANUFACTURING POSITION STATEMENT FORD MOTOR COMPANY - POSITION STATEMENT REMANUFACTURING/REFINISHING STEEL/ALUMINUM WHEELS Ford Motor Company DOES NOT APPROVE THE REMANUFACTURING/REFINISHING of steel or aluminum wheels when it involves re-machining, re-plating, welding, bending, straightening, reforming or adding new material other than cosmetic coatings. As a general rule, Ford Motor Company APPROVES REFINISHING of steel or aluminum wheels only if all necessary repairs/reconditioning can be completed by cosmetic sanding or polishing that removes no metal and, instead, removes only the finish. The refinished wheel must have the same part number as the part number of the wheel it is replacing. Any wheel that is a candidate for refinishing MUST BE CAREFULLY INSPECTED and DISCARDED if the wheel contains any of the following: 1) Cracks; 2) Corrosion, scrapes, gouges, dents or other damage that cannot be corrected with cosmetic sanding or polishing; 3) Refinishing that changes, or will change, the wheel’s shape, contour, stylelines or other design features; 4) Refinishing that alters, or will alter, the wheel’s rim flanges, wheel nut chamfers, wheel pilot holes or other functional surfaces; 5) Refinishing that leaves, or will leave, paint, clearcoat or other coatings on the wheel’s mounting surfaces or on wheel nut contact surfaces; 6) Repainting that involves cure temperatures above 350°F; 7) Chrome plating (either re-plating or chrome plating a painted wheel). Ford Motor Company DOES NOT warrant any remanufactured/refinished wheel provided by an aftermarket supplier. Those choosing to use a remanufactured/refinished wheel from an aftermarket supplier for replacement of a damaged wheel should: 1) Request written assurance from the aftermarket supplier that the recommendations above have been followed; 2) Verify that the remanufactured/refinished wheel carries permanent markings that identify the aftermarket supplier and the date of remanufacturing/refinishing; 3) Request clarification regarding the warranty provided by the remanufacturer and/or aftermarket supplier, if any. Remember, Ford Motor Company does not warrant any remanufactured/refinished wheel provided by an aftermarket supplier; 4) Use new coated balance weight to reduce future cosmetic damage. “Any repairer considering the use of a recycled wheel should receive assurances from the recycler that the guidelines we have outlined have been followed,” Steve Nantau, Collision Repairs and Service Chemicals Supervisor for Ford Customer Service Division’s Aftermarket Engineering and Remanufacturing Operations, advised. “We also recommend that repairers require recyclers to permanently identify on their recycled wheels the recycler’s name and the date the wheel was recycled.” Removal of material other than cosmetic finishes during the remanufacturing/refinishing of steel and aluminum wheels is an acceptable practice, according to Ford Motor Company. On The Inside FEATURE VEHICLE 2005 FOCUS • Damageability/ Repairability Features

Ford Motor Company has issued a position statement on <strong>wheel</strong><br />

<strong>remanufacturing</strong>/<strong>refinishing</strong> stating that the addition or removal of material<br />

other than cosmetic finishes during the <strong>remanufacturing</strong>/<strong>refinishing</strong> of steel<br />

and aluminum <strong>wheel</strong>s is an unacceptable practice.<br />

Ford’s position statement was created to serve as a guide on <strong>wheel</strong> recycling<br />

for all collision repairers.<br />

The informational guidelines issued by Ford clearly state that Ford does<br />

not approve the re-machining, re-plating, welding, bending, straightening,<br />

reforming or adding new material during recycling processes. Ford<br />

recommends close inspection of any <strong>wheel</strong> considered for<br />

<strong>remanufacturing</strong>/<strong>refinishing</strong> and that the <strong>wheel</strong> be discarded if any of a<br />

number of defects are found, including cracks and corrosion.<br />

The following are other highlights from the position statement:<br />

• Ford approves the cosmetic <strong>refinishing</strong> of steel or aluminum <strong>wheel</strong>s only<br />

where cosmetic sanding can complete the reconditioning or polishing that<br />

removes only the finish.<br />

• The refinished <strong>wheel</strong> must have the same part number as the part number<br />

of the <strong>wheel</strong> it is replacing.<br />

• In no case does Ford warrant recycled, reconditioned, refinished <strong>wheel</strong>s.<br />

SUMMER 2004<br />

FORD RELEASES WHEEL REFINISHING/<br />

REMANUFACTURING POSITION STATEMENT<br />

FORD MOTOR COMPANY - POSITION STATEMENT<br />

REMANUFACTURING/REFINISHING STEEL/ALUMINUM WHEELS<br />

Ford Motor Company DOES NOT APPROVE THE REMANUFACTURING/REFINISHING of steel or aluminum <strong>wheel</strong>s<br />

when it involves re-machining, re-plating, welding, bending, straightening, reforming or adding new material other<br />

than cosmetic coatings.<br />

As a general rule, Ford Motor Company APPROVES REFINISHING of steel or aluminum <strong>wheel</strong>s only if all necessary<br />

repairs/reconditioning can be completed by cosmetic sanding or polishing that removes no metal and, instead, removes<br />

only the finish. The refinished <strong>wheel</strong> must have the same part number as the part number of the <strong>wheel</strong> it is replacing.<br />

Any <strong>wheel</strong> that is a candidate for <strong>refinishing</strong> MUST BE CAREFULLY INSPECTED and DISCARDED if the <strong>wheel</strong><br />

contains any of the following:<br />

1) Cracks; 2) Corrosion, scrapes, gouges, dents or other damage that cannot be corrected with cosmetic sanding or<br />

polishing; 3) Refinishing that changes, or will change, the <strong>wheel</strong>’s shape, contour, stylelines or other design features; 4)<br />

Refinishing that alters, or will alter, the <strong>wheel</strong>’s rim flanges, <strong>wheel</strong> nut chamfers, <strong>wheel</strong> pilot holes or other<br />

functional surfaces; 5) Refinishing that leaves, or will leave, paint, clearcoat or other coatings on the <strong>wheel</strong>’s<br />

mounting surfaces or on <strong>wheel</strong> nut contact surfaces; 6) Repainting that involves cure temperatures above 350°F;<br />

7) Chrome plating (either re-plating or chrome plating a painted <strong>wheel</strong>).<br />

Ford Motor Company DOES NOT warrant any remanufactured/refinished <strong>wheel</strong> provided by an aftermarket supplier.<br />

Those choosing to use a remanufactured/refinished <strong>wheel</strong> from an aftermarket supplier for replacement of a damaged<br />

<strong>wheel</strong> should:<br />

1) Request written assurance from the aftermarket supplier that the recommendations above have been followed;<br />

2) Verify that the remanufactured/refinished <strong>wheel</strong> carries permanent markings that identify the aftermarket supplier and<br />

the date of <strong>remanufacturing</strong>/<strong>refinishing</strong>; 3) Request clarification regarding the warranty provided by the<br />

remanufacturer and/or aftermarket supplier, if any. Remember, Ford Motor Company does not warrant any<br />

remanufactured/refinished <strong>wheel</strong> provided by an aftermarket supplier; 4) Use new coated balance weight to reduce<br />

future cosmetic damage.<br />

“Any repairer considering the use of a recycled <strong>wheel</strong> should receive<br />

assurances from the recycler that the guidelines we have outlined have<br />

been followed,” Steve Nantau, Collision Repairs and Service Chemicals<br />

Supervisor for Ford Customer Service Division’s Aftermarket<br />

Engineering and Remanufacturing Operations, advised. “We also<br />

recommend that repairers require recyclers to permanently<br />

identify on their recycled <strong>wheel</strong>s the recycler’s name and the date the<br />

<strong>wheel</strong> was recycled.”<br />

Removal of material other than cosmetic<br />

finishes during the <strong>remanufacturing</strong>/<strong>refinishing</strong><br />

of steel and aluminum <strong>wheel</strong>s is an acceptable<br />

practice, according to Ford Motor Company.<br />

On The Inside<br />

FEATURE VEHICLE<br />

2005 FOCUS<br />

• Damageability/<br />

Repairability Features


INSIDE THE INDUSTRY<br />

The following stories summarize recent activities relating to the collision<br />

repair industry as reported by trade publications. They are provided for<br />

information only and do not reflect Ford’s position.<br />

Keystone Earnings Climb; Sales Top<br />

$500 Million<br />

Keystone Automotive Industries, the nation’s<br />

number one aftermarket crash parts distributor,<br />

has reported their fiscal-2004 fourth quarter net<br />

income at $6.3 million, up 28.5% from a year ago.<br />

For the year, the company’s net income rose 20.2%,<br />

to $17.7 million, as same-store sales increased<br />

approximately 7% for the final three months and 9%<br />

for the year. Simultaneously, Keystone’s net sales for<br />

the year surpassed the half-billion dollar mark -<br />

$501.1 million – up 14.1% from the $439.1 million<br />

it brought in last year.<br />

Over the last 12 months the company has acquired<br />

six facilities, including two in Canada, and opened<br />

two more Greenfield operations, giving it 125<br />

distribution points in 38 states and Canada, 22 of<br />

which serve as regional hubs.<br />

CAPA Updates Parts Offering; Sells Entela<br />

The end of the second quarter brought an additional<br />

79 parts to the CAPA decertified list and 10 deleted<br />

parts – bringing the total for the year to 408 parts<br />

decertified and 317 parts deleted. At the same time,<br />

41 new applications were added to the list to<br />

increase the annual count to 239.<br />

The association also recently sold Entela, the Grand<br />

Rapids-based lab that carries out CAPA’s parts<br />

certification program. Purchased by Intertek Group,<br />

an international testing and certification company<br />

based in the UK, Entela will continue to operate<br />

under that name, and key staff working on the<br />

CAPA program will remain in place. Intertek<br />

operates 270 labs in 100 countries and believes<br />

Entela’s focus on electrical and electronic automotive<br />

parts testing will complement its existing business.<br />

LKQ Acquires Another Salvage Facility<br />

LKQ Corporation has added to its salvage parts<br />

acquisitions with the purchase of a Minnesota-based<br />

salvage operation, Albert Lea Auto Salvage. LKQ<br />

currently operates 41 sales and processing facilities,<br />

four self-serve retail auto parts locations and 11<br />

redistribution centers in most major U.S. markets.<br />

In February LKQ began its venture into new<br />

aftermarket parts with the purchase of Global Trade<br />

Alliance, an operator of 20 outlets in the Midwest.<br />

CIC Releases Partial Parts Distribution<br />

Survey Results<br />

During the Collision Industry Conference meeting<br />

in suburban Washington, D.C., the Parts<br />

Committee gave an update on the parts distribution<br />

survey it initiated at the Nashville meeting in April.<br />

The top issues noted on the 40 shop responses<br />

were: parts delivered damaged; ill fitting parts;<br />

receipt of previously rejected parts; and poor<br />

quality. Many of those surveyed also reported<br />

insurers are forcing discounts through their DRP<br />

programs, while 75% said they feel they’re losing<br />

their right to choose vendors.<br />

The committee said it will examine its findings on<br />

delivery accuracy and reconditioned parts at the<br />

August meeting in Chicago, and that it anticipates a<br />

panel discussion on parts ordering and distribution<br />

efficiency at NACE in November.<br />

INSIDE THE INDUSTRY Continued on page 4<br />

2<br />

EMISSION LABEL REPLACEMENT<br />

DOESN’T HAVE TO BE<br />

‘STICKY’ SUBJECT<br />

Many different types of labels can be found throughout a vehicle, and some of those labels<br />

aren’t found on replacement parts used when repairing a damaged vehicle. The best method<br />

of determining if a vehicle meets emissions regulations is to check the emissions label<br />

found in the engine compartment on all Ford, Lincoln and Mercury vehicles. Considering the fact<br />

that a failure to adhere to local emissions regulations may result in substantial fines and other<br />

penalties, the question quickly becomes – How do repairers replace important labels such as<br />

vehicle emissions and engine information?<br />

On Target has run similar stories in the past educating repairers on how to acquire vehicle labels for<br />

use after a collision repair has taken place. Recently, the method for ordering important<br />

information and warning labels has changed, but repairers can easily receive the replacement labels<br />

by following these instructions.<br />

In the case of emission information, which may be called Vehicle Emissions Control Information<br />

(VECI), Important Vehicle Information (IVI), or Important Engine Information (IEI), labels can be<br />

ordered for the current model year and also 13 years prior emissions. When a label needs to be<br />

replaced for either a vehicle involved in a collision, or a vehicle completely missing any important<br />

information labels, Form FPS-8604, revised in April 2004, must be used to order the required<br />

label(s). It can be found on the Worldwide Diagnostic System (WDS) or FMCDealer.com. The form<br />

should be filled out and then faxed to (734) 374-8460, or mailed to:<br />

ATTN: Vehicle Information Warning Label Coordinator<br />

Ford Customer Service Division<br />

PO Box 6212<br />

Dearborn, MI 48121-6212<br />

The FPS-8604 form requires the dealer to provide a Vehicle Identification Number (VIN), only<br />

when ordering an emissions label, and the original part number (if available) found on the existing<br />

label, or in the WDS. If the part number is unknown, a description line is provided on the form.<br />

For vehicles that have a non-Ford emissions label that identifies the engine manufacturer, such as the<br />

International (Navistar), repairers should contact the engine manufacturer. The flowchart outlines the<br />

process for service replacement of emissions-related labels.<br />

The same form, FPS-8604, can be used to order all other information and warning labels on Ford,<br />

Lincoln or Mercury vehicles with a model year of 1993 or later.<br />

Repairers should note that there is a $5.00 charge for each label ordered and a $5.00<br />

shipping/handling charge for each order. Ford Motor Company will only send labels to Ford, Lincoln<br />

or Mercury Dealers, or Ford Authorized repair facilities. Independent collision repairers should<br />

contact their local Ford, Lincoln or Mercury dealers to order replacement labels.<br />

In addition, a label helpline is available at (734) 374-8353 to answer your questions.


3<br />

2005 Ford Focus Comes Into View<br />

One of six new Ford and Lincoln-Mercury cars that will<br />

launch in 2004, the Ford Focus debuts with major<br />

design and engineering improvements for the 2005<br />

model year. Inside and out, the car sports a new, polished<br />

styling, as well as a refined chassis and a "Revolution Under<br />

the Hood," the meaner and cleaner 136-horsepower, in-line<br />

four-cylinder engine.<br />

It also offers a number of changes of particular interest<br />

to the collision repairers, including all-new front fenders,<br />

headlamps, front fascia, grille and hood.The 2005 Ford<br />

Focus also has new tail lamps, decklid and rear fascia.<br />

DIMENSIONS<br />

• Overall length:<br />

3-dr/5-dr 168.5 (inches)<br />

sedan 175.2<br />

wagon 178.4<br />

• Overall width 66.9<br />

• Overall height 56.3<br />

• Wheelbase 103.0<br />

• Track width – front/rear 58.8 / 58.5<br />

• Base curb weight:<br />

3-dr/5-dr 2654 / 2729 (lbs)<br />

sedan 2677<br />

wagon 2768<br />

• Max towing capacity, 1000properly equipped<br />

• Fuel capacity 14.1 gallons<br />

POWERTRAINS<br />

Zetec and SPI engines dropped<br />

• New 2.3L I4 (non-PZEV, 46S calibration), ST model only, 50 states<br />

• New 2.0L 14 (PZEV Green State/optional and non PZEV calibrations<br />

49 states/non Green State standard)<br />

• FN automatic transaxle for 2.0L; not available on 2.3L<br />

• MTX 75 for both 2.0L and 2.3L<br />

CHASSIS<br />

•Front/rear suspension - MacPherson strut independent, stabilizer bar/<br />

Control Blade multilink independent, stabilizer bar on SES,<br />

ST and SE Wagon<br />

• New ABS module<br />

• Revised front disc brakes from 14" to 15" w/non-integral or<br />

bolt-on design caliper<br />

• 15" steel <strong>wheel</strong>s<br />

BODY<br />

•New, harder steel alloy hood<br />

• New front fenders<br />

•Washer bottle relocated to passenger side inner front fender<br />

• New headlamps with reshaped clear lenses<br />

•New, 11 percent thicker, front fascia<br />

• Addition of an aero undershield<br />

•New, larger grille<br />

• Deleted optional bodyside moldings on low series<br />

•New, round fog lamps<br />

• Unique changes to sedan<br />

- New tail lamps<br />

- New decklid<br />

- New, sportier rear fascia<br />

INTERIOR<br />

• All new symmetrical design<br />

for instrument panel<br />

• New door trim<br />

• New overhead console, including<br />

sunglass holder and space for<br />

garage door opener<br />

• New seat fabric<br />

• Additional storage in front doors,<br />

including molded-in cup holders<br />

SAFETY AND SECURITY<br />

• Passenger seat weight sensor<br />

• Optional side-impact air bags<br />

Ford Focus ST<br />

For more information visit: www.<strong>ford</strong>vehicles.com<br />

2.0L 14 PZEV<br />

Ford Focus ST<br />

Ford Focus ST interior


UPDATED RAIL SECTIONING KITS/ECONOLINE<br />

TRANSMISSION CROSSMEMBERS NOW AVAILABLE<br />

As part of its continuing effort to reduce collision repair costs and improve<br />

the quality of repairs, Ford Motor Company has updated its list of available<br />

rail sectioning kits, which now includes the 2004 F150. Ford has also<br />

begun offering a separate chassis component – Econoline transmission<br />

crossmembers – in an effort to facilitate repairers.<br />

In the case of the sectioning kits<br />

for the body-on-frame vehicles,<br />

instruction sheets are included<br />

BY FRANK WASSILAK with the service chassis<br />

sections. It is important to note<br />

that Ford Motor Company requires vehicles without front-end<br />

frame/rail sectioning kits or procedures to have damaged parts<br />

replaced with OEM service parts at the factory joints.<br />

By using the sectioning kits, body shops can not only reduce<br />

the cost of repairing front frame damage, but also reduce the number<br />

of vehicles declared total losses. This second benefit is of particular<br />

value for customers living in those states where laws require vehicles to be re-titled if a part that includes the VIN<br />

number is replaced. The procedures benefit repairers by making more repair work possible, insurers by lowering<br />

overall repair costs and vehicle owners by assuring high-quality structural repairs.<br />

The first sectioning kits were offered in 1992 for the Econoline and Ranger models, after Ford’s Automotive Safety<br />

Office initiated a requirement that future vehicles be designed to allow the front sections of the unitized front-ends<br />

or chassis to be replaced following a collision. Since then, Ford Motor Company continues to believe that overall<br />

collision repair and insurance costs can be reduced by offering effective repair alternatives to replacing the entire<br />

chassis or unitized front-end assembly, or performing major repairs on those parts.<br />

Ford currently offers rail sectioning kits for the following vehicle models:<br />

As current model vehicles are redesigned and new models are introduced in the future, front rail<br />

sectioning kits will be offered, where practical.<br />

Another chassis service improvement Ford has recently made available is the Econoline<br />

transmission crossmembers:<br />

4<br />

CORNER<br />

TECHNOLOGY<br />

Rail Sectioning Kits<br />

Vehicle Application Part Number<br />

Econoline - E150 1992 - Current R F5UZ-5B117-BA<br />

L F5UZ-5B117-AA<br />

Econoline - E250 1992 - Current R F5UZ-5B117-DA<br />

L F5UZ-5B117-CA<br />

Ranger - Regular Cab & 1993 - 1997 R F37Z-5B117-B<br />

Ford Series L F37Z-5B117-A<br />

Ranger - Super Cab & 1993 - 1997 R F37Z-5B117-D<br />

Ford Series L F37Z-5B117-C<br />

Explorer / Mountaineer 1995 - 2001 R F57Z-5D058-AA<br />

L F57Z-5D059-AA<br />

Explorer / Mountaineer 2002 - Current R 1L2Z-5D058-CB<br />

L 1L2Z-5D059-CB<br />

R 1L2Z-5D058-EA<br />

L 1L2Z-5D059-EA<br />

Expedition & Navigator 1997 - 2002 YL1Z-17N775-AA<br />

Expedition & Navigator 2003 R 2L1Z-5D058-AA<br />

L 2L1Z-5D059-AA<br />

F250SD and F350SD non-Chassis Cab Before 11/04/02 F81Z-5C145-AB<br />

F350SD Chassis Cab Before 11/04/02 F81Z-5C145-BA<br />

F450 / F550 - Super Duty Before 11/04/02 F81Z-5C145-CA<br />

F350SD Chassis CAB 2003/2004 From 11/04/02 3C3Z-5C145-BA<br />

F250-SD and F350SD non-Chassis Cab 2003/2004 From 11/04/02 3C3Z-5C145-AA<br />

F450SD, F550SD 2003/2004 From 11/04/02 3C3Z-5C145-CA<br />

F250SD. F350SD 137", 142", 156", 2005/ 5C3Z-5C145-AA<br />

158" 172" WB<br />

F350SD - 162", 165", 176" WB 2005/ 5C3Z-5C145-BA<br />

F450SD, F550SD 2005/ 5C3Z-5C145-CA<br />

Aviator 2003 R 2C5Z-5D058-AA<br />

L 1L2Z-5D059-EA<br />

F150 for 126",133", 139", 145" WB 2004 R 4L3Z-5D058-AA<br />

F150 for 126",133", 139", 145" WB 2004 L 4L3Z-5D059-AA<br />

F150 for 163" WB 2004 R 4L3Z-5D058-BA<br />

F150 for 163" WB 2004 L 4L3Z-5D059-BA<br />

Town Car, Grand Marquise, Crown Victoria 2003 - Current R 3W1Z-5D058-AA<br />

Town Car, Grand Marquise, Crown Victoria 2003 - Current L 3W1Z-5D059-AA<br />

Collision repairers should contact their<br />

local Ford, Lincoln or Mercury collision<br />

parts wholesaling dealers to order<br />

sectioning kits or crossmembers or for<br />

more information on the parts and repair<br />

procedures. In addition, for those who<br />

purchase the kits and/or crossmembers,<br />

Ford Econoline Transmission Crossmembers<br />

Vehicle Years Transmission Engine Size Part Number<br />

Econoline 2004 5R110 5.4 & 6.8 4C24-5060-AF<br />

Econoline 2001 4R70/75 4.2, 4.6 & 5.4 2C24-5060-CA<br />

Econoline 2004 4R100 6.8 4C24-5060-BB<br />

Econoline 2004 4R100 5.4 4C24-5060-CB<br />

Econoline 2004 4R100 5.4 & 6.8 4C24-5060-DB<br />

we’d like to hear how they are working for you. We welcome feedback as we attempt to improve on future<br />

products. You can contact Frank Wassilak with any comments or questions at fwassila@<strong>ford</strong>.com.<br />

Frank Wassilak is the Ford Customer Service Division Damageability Engineering Technical Expert.<br />

INSIDE THE INDUSTRY ... continued<br />

Used Vehicle Prices Rising<br />

Manheim Auctions said its Used Vehicle Value<br />

Index was up 5.0% in May compared to a year<br />

ago, and that for the year it’s up 3.1%. ADESA,<br />

meanwhile, reported its auction prices in April<br />

were up versus year-ago levels for the second<br />

month in a row, and that the average price of<br />

vehicles seven years old or less jumped to<br />

$10,963, a 6.4% increase over prior year.<br />

Lower volume in off-lease models and a boost<br />

in retail demand are cited as major reasons for<br />

the improvement.<br />

OE Direct Investigation<br />

The Virginia Bureau of Insurance is reportedly<br />

looking into Nationwide Insurance’s use of OE Direct<br />

over possible violations of the state’s Consumer<br />

Protection Act by providing customers an estimate<br />

that didn’t correctly reflect the type of part they<br />

were receiving. As reported by Hammer & Dolly,<br />

one of Virginia’s Blue Ribbon shops contacted the<br />

state and claimed that when the shop refused to<br />

participate in the program unless the parts were<br />

listed correctly, it was subsequently removed from<br />

the Blue Ribbon program.<br />

A Nationwide spokesperson told Hammer & Dolly that<br />

the company is working on how the OE Direct parts<br />

show up on the CCC estimates. The Bureau of Insurance<br />

says it will contact the insurer to discuss the program.<br />

NACE Registration Begins/Hosts New<br />

ASA Seminar<br />

The International Autobody Congress & Exposition, the<br />

world’s largest collision repair trade show, has opened<br />

its online registration for this year’s show, at<br />

www.NACEexpo.com. The event is scheduled for Nov.<br />

3-6 at the new Mandalay Bay Convention Center in Las<br />

Vegas. The show will take place concurrently with the<br />

Automotive Aftermarket Industry Week, also in Las<br />

Vegas, that includes the SEMA and AAPEX shows.<br />

NACE is also the stage for the new Automotive Service<br />

Association developed seminar designed to direct<br />

repairers to the OEM collision repair information<br />

currently available online. The three-hour course,<br />

entitled, "Electronic Service Information in a Collision<br />

Repair Facility," includes live demonstrations of the<br />

material available, and is scheduled to be taught at<br />

several events this year, besides NACE.<br />

The Automotive Management Institute approved the<br />

class, and participants will get credit toward their<br />

Accredited Automotive Manager designation.<br />

Former shop owner Bill Haas, who now serves as<br />

vice president of ASA’s collision and mechanical<br />

divisions, is slated as the seminar’s instructor.<br />

PCI Fast Track Report – Collision Claims Down<br />

First quarter results from the Property Casualty<br />

Insurance Association’s Fast Track report are in, and<br />

collision claims are down again comparatively to 2003.<br />

The report, which includes data from 50 top auto<br />

insurers that represent about 70% of the total market,<br />

found that first quarter 2004 paid collision claims<br />

dropped 3.3%, compared to the first quarter of last<br />

year. The decline continues an overall downward trend<br />

since the first quarter of 2001. When compared to that<br />

quarter, this year’s total is down more than 11%.<br />

First quarter 2004 paid collision losses dropped 2.4%<br />

when compared to the year-ago quarter.<br />

The PCI Fast Track report is a joint venture between<br />

the Property Casualty Insurers Association of America,<br />

the Insurance Services Office and the National<br />

Independent Statistical Service.


5<br />

Expert Advice with John Hughes<br />

FORD APPROVES SEVEN<br />

SPOT WELDERS AFTER TESTING<br />

The quest for better quality collision repairs is not only limited to the parts and<br />

paint used to complete the jobs in our body shops, but also the equipment we<br />

rely on to make a competent repair for our customers.<br />

In an effort to offer guidance along those lines, Ford Motor Company has approved<br />

seven spot welders for collision repair use after completion of an extensive testing<br />

program that involved analysis of welding strength, button size and peel tests on galvanized coupons. Tests<br />

also were completed using wet and dry structural adhesives and sealers. The coupons were reviewed for<br />

button size and burn back through the adhesives.<br />

The approved spot welders that meet the minimum requirements for repairs on Ford, Lincoln and Mercury<br />

vehicles include:<br />

Manufacturer / Contact / Spot Welder<br />

• AMH Canada / www.amh.ca / Model- CompuSpot 700HF<br />

• Milweld Inc. / 920-779-0916 / Model- Elektron M100<br />

•Pro Spot Int’l. Inc. / www.prospot.com / Model- ProSpot PR 10 & Model- ProSpot PR2000<br />

• Saitek (Vanguard Technologies) / www.saitek.net / Model- Saitek SK5w & Model- Saitek SK5<br />

•Tecna (Cebotech, Inc.) / www.tecna.net / Model- Tecna ART3650 Inverter<br />

Based on testing results, here’s a checklist for repairers who are considering the purchase of spot welding equipment:<br />

Electrical Power<br />

Repair shops must be electrically equipped to handle resistance welders. Shops should have minimum<br />

60-amp, 3-phase, 208-volt service to handle most resistance welding transformer or inverter equipment.<br />

The distance from breaker box to outlet should always be less than 50 feet.An acceptable circuit consists of<br />

a 60-amp breaker with #6 wire; a better circuit is an 80-amp breaker with #4 wire; the best circuit is a<br />

100-amp breaker using #2 wire.(Caution:If you have a Delta leg (110v, 110v, 220v compared to normal<br />

3-phase power of 110v, 110v, 110v), make sure the equipment you purchase works with a Delta leg.)<br />

Air vs. Liquid-Cooled<br />

Air-cooled welders use air for cooling, as well as for pincher pressure. Air for cooling and pressure may<br />

be continuous or intermittent.Some "continuous" units require large amounts of compressed air for cooling<br />

purposes. This can increase electricity costs. Additionally, some equipment requires high air pressure<br />

(150psi) for optimum performance.Liquid-cooled welders require minimal compressed air. There are a<br />

variety of styles: Some cool welding tips only; some cool tips and cables only; some cool tips, cables and the<br />

inverter; and some cool tips and the inverter only. Liquid-cooled machines generally have an improved duty<br />

cycle and decreased adhesive burn-back when weld bonding.<br />

Manual vs. Computerized<br />

Manual welders are less expensive than computerized units but require more training to master. Computerized<br />

resistance spot welders are much less complex to operate.<br />

Gun Tips and Pressure<br />

Tips make a difference. Flat tips are most widely used today. Round tips work well when welding through<br />

adhesive.Conical tips require high maintenance. Tip pressure also is important. High pressure is required to<br />

weld through adhesive "weld bond". Low tip pressure causes sparks and excessive adhesive burn through.<br />

Welding Through Adhesive<br />

Class A weld bonding requires: Correct tip pressure (high is good; low isn’t); proper amperage; appropriate<br />

gun/tip configuration; appropriate weld time; minimum adhesive burn-back pattern around weld nugget.<br />

Product Support<br />

Products are only as good as the support you are provided. Here are a few suggested questions you might<br />

want to ask: What are the basic warranty provisions for the equipment? How many sales representatives does<br />

the company employ? How many service representatives does it employ? What will my down time be if the<br />

equipment stops working? Does the company offer replacements or loaners? What are the hours for<br />

telephone and e-mail support? Does the company provide on-site technical assistance support?<br />

If you’ve got questions or comments, you can e-mail me at jhughes2@<strong>ford</strong>.com.<br />

John Hughes is Ford Motor Company’s refinish technical expert, and he works<br />

out of Ford’s Paint and Body Technology Center.<br />

Industry Events Calendar<br />

2004<br />

Aug. 4-5 Collision Industry Conference (CIC)<br />

Chicago, IL<br />

www.ciclink.com<br />

Aug. 4-8 I-CAR International Annual Meeting<br />

Chicago, IL<br />

www.i-car.com<br />

July 10-11 ASA-Arizona Sunrise Convention<br />

Prescott, AZ<br />

(602) 867-6792<br />

Sep. 10-12 ASA-South Carolina, ASA-Georgia,<br />

ASA-North Carolina Leadership<br />

Conference<br />

Myrtle Beach, SC<br />

(803) 736-1489<br />

Oct. 15-17 ASA-Nebraska Annual Convention<br />

(402) 434-6961<br />

Oct. 21 SCRS-Kansas City/Topeka<br />

Chapter 2004 Trade Fair<br />

Kansas City, KS (816) 254-9900<br />

Nov. 2 Collision Industry Conference (CIC)<br />

Las Vegas, NV<br />

www.ciclink.com<br />

Nov. 2-5 AAPEX<br />

Las Vegas, NV<br />

www.aapexshow.com<br />

Nov. 2-5 SEMA<br />

Las Vegas, NV<br />

www.semashow.com<br />

Nov. 4-6 Congress of Automotive Repair<br />

and Service (CARS)<br />

Las Vegas, NV<br />

www.carsonline.org<br />

Nov. 4-6 NACE<br />

Las Vegas, NV<br />

www.naceexpo.com<br />

Jan. 12 - 14 Collision Industry Conference<br />

(2005) Planning Meeting<br />

San Antonio, TX<br />

www.ciclink.com<br />

Apr. 1-3 Northeast Regional<br />

(2005) Autobody/Automotive<br />

Trade Show 2005<br />

Suffern, NY<br />

(800) 223-4648<br />

Apr. 13 - 14 Collision Industry Conference (CIC)<br />

(2005) Charlotte, NC<br />

www.ciclink.com


Dealer Return Address Here<br />

FCS-ONT-30<br />

SHARE YOUR THOUGHTS<br />

The purpose of On Target is to provide Ford,<br />

Lincoln and Mercury dealership parts<br />

departments and independent collision<br />

repair shops with the general and technical<br />

information needed to deliver efficient,<br />

high-quality repairs to Ford, Lincoln and<br />

Mercury vehicle owners. In addition, information<br />

on parts wholesaling policies and<br />

procedures and collision repair industry<br />

activities will be featured. On Target is<br />

scheduled for publication four times a year.<br />

Your comments and article ideas are welcome.<br />

Contact On Target via fax (313)271-7071 or by<br />

sending a note to Crash Parts Headquarters,<br />

P.O. Box 490, Dearborn, MI 48121.<br />

Additional copies of On Target are<br />

available through the dealer eStore at<br />

FMCDealer.com. Independent collision<br />

repair shops should contact their Ford,<br />

Lincoln or Mercury wholesaling dealer.<br />

On Target<br />

Produced for Ford, Lincoln and Mercury wholesaling<br />

dealers and their collision repair customers.<br />

Editor<br />

Kris Kienzl<br />

Contributors<br />

Chris Caris Waleed Salama<br />

Jordan Orr Andrea Presnell


VEHICLE ID#<br />

TRIM CODE<br />

MLDG. CODE<br />

BODY CODE<br />

MFR. DATE<br />

CONTACT:<br />

YEAR<br />

MAKE<br />

MODEL<br />

PHONE:<br />

Dealer Imprint Area<br />

Crash Parts Order Form<br />

Use this form to provide us with the information necessary to make certain<br />

we deliver the right parts on time ... the first time!<br />

The information below can be found on the certification label located on the driver’s side door jamb.<br />

If the vehicle is damaged in this area provide us with the Vehicle ID# located on the driver side front corner of the dashboard.<br />

(Need all 17 Digits)<br />

( )<br />

SHOP:<br />

2005 FOCUS<br />

Date Ordered: Date Needed:<br />

QUANTITY PART NUMBER/PART DESCRIPTION<br />

NOTE: Refer to vehicle diagrams for part identification and numbers.<br />

Revised 10/01<br />

PARTS ORDER<br />

FCS-CHK-31<br />

Fender<br />

DAMAGE AREA (Circle)<br />

FRONT<br />

LEFT SIDE<br />

UNDERBODY<br />

Information shown is current as of print date.<br />

REAR<br />

RIGHT SIDE<br />

LEFT / RIGHT


Front Bumper/Grill Rear Bumper<br />

Hood<br />

Side Panel

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