Predicting and Improving Dental Productivity - NNOHA.org : National ...
Predicting and Improving Dental Productivity - NNOHA.org : National ... Predicting and Improving Dental Productivity - NNOHA.org : National ...
How Does Advanced Access Work? • Patients are encouraged to schedule appointments on the day they want to be seen, or within 24-48 hours • After each visit, patients given a reminder card for follow up, and asked to call on or around the day the provider wants them back • Patients recalled if they don’t do so: particularly important in lab cases • Appointments rarely scheduled out further than 1-2 weeks
The New System • Advanced Access - the system formerly known as Open Access • Doing today’s work today • Patients offered an appointment with their own PCP on or near the day that they call • We got rid off… – No Show rate of 40% - Reduced to 13%! – Double booking – Long waits for visits, especially preventive care – Low patient and provider satisfaction – Defined our “importance” based on length of our backlog
- Page 1 and 2: Predicting and Improving Dental Pro
- Page 3 and 4: CHC Mission Statement Since 1972 Co
- Page 5 and 6: CHC Dental Clinic Background • 8
- Page 7 and 8: What is the scope? • Basic restor
- Page 9 and 10: CHC Responses To The Problem Macro
- Page 11 and 12: Definition Linear Regression A tech
- Page 13 and 14: Motivation for creating a linear re
- Page 15 and 16: Variable definitions cont… cont
- Page 17 and 18: Factors effecting individual produc
- Page 19 and 20: SUMMARY OUTPUT Regression Statistic
- Page 21 and 22: Results and interpretation • All
- Page 23 and 24: Panel Size and Productivity •Stro
- Page 25 and 26: 120% 100% 80% 60% 40% 20% 0% N/S ra
- Page 27 and 28: 3.50 3.00 2.50 2.00 1.50 1.00 0.50
- Page 29 and 30: Further analysis… analysis • St
- Page 31 and 32: Physical Flow of Patients • Float
- Page 33 and 34: Instrumentation • Rotary endo and
- Page 35: Groundwork for Advanced • Demand
- Page 39 and 40: How does it help with access to car
- Page 41 and 42: How Do You Support (Or Impede) Supp
- Page 43 and 44: Measure, Communicate, Investigate
- Page 45 and 46: Daily Reporting of Capacity Utiliza
- Page 47 and 48: 350 300 250 200 150 100 50 0 Dental
- Page 49: Effective Communication of the Goal
- Page 52 and 53: Tie it all Together • Recruit and
- Page 54 and 55: Tie it all Together • Increased P
- Page 56: Contact Information Stewart Joslin,
The New System<br />
• Advanced Access<br />
- the system formerly known as Open Access<br />
• Doing today’s work today<br />
• Patients offered an appointment with their<br />
own PCP on or near the day that they call<br />
• We got rid off…<br />
– No Show rate of 40% - Reduced to 13%!<br />
– Double booking<br />
– Long waits for visits, especially preventive care<br />
– Low patient <strong>and</strong> provider satisfaction<br />
– Defined our “importance” based on length of our backlog
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